| What Needs to be Done? I was with Teksavvy 5M DSL and decided to give Acanac a try. I paid for a year, and received my username and password. I changed my credentials in my modem and began using my Acanac account. I began using my acanac account starting on January 13th. After I found it was working, I called Teksavvy to have it disconnected on my next billing date (January 19th). On January 19th, my DSL signal is gone and I have no sync to my modem. I called Acanac to let them know of the situation. I got technical rep, who didn't seem very technical. Anyways, he put a ticket in with Bell, despite not knowing what needed to be done. I only have one line to my house which had a teksavvy dry loop on it. So does Bell now need to come and install an Acanac dry loop? |
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 LynnPremium
join:2011-08-11
Trenton, ON
kudos:5 | I have pm'd you for info on your account so I can pull it up to have a look. |
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| SOLVED.... |
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LynnPremium
join:2011-08-11
Trenton, ON
kudos:5 | Thank you for letting us know. |
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