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Lazy Senior

join:2012-01-10
Cobden, IL
kudos:1
Reviews:
·Mediacom
reply to MediacomChad

Re: [IL] Southern IL HSI slow?

said by MediacomChad:

If you want to PM me your telephone# or MAC address I can take a look.

Having read this forum for quite a while I have to wonder WHY MediacomChad has to service customers? Do not get me wrong, Chad seems to do a good job, but where is the local service? What happens to the poor customer that does NOT know about DSLreports.com and MediacomChad??????


Juneau

@mchsi.com

Chad actually serves as an intermediary to the local tech supervisors. I've done it both ways and as far as I can tell there was no real difference in the response times or the outcomes.