 | [Internet] Fibe 12, whole network slows down when downloading a I just recently signed up for Bell Fibe 12 and my service was activated two weeks ago. I've been getting full (12Mb download and about 0.6 kbps upload) speeds since day one. When I am downloading a file, the speed is always consistent as well, usually around 1.4mbps. However, when I download a file, not using p2p but any 100mb+ file in general, my whole network seems to slow down. Webpages begin to load extremely slow but once the file is finished downloading, everything is back to normal. I'm not sure what can be causing this. I've tried downloading files from a bunch of different websites (like CNET for game demos) and the results are similar. Have any of you experienced anything similar? |
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 kovy join:2009-03-26 kudos:4 | Re: [Internet] Fibe 12, whole network slows down when downloadin Well it's kind of normal if your downloading at full speed from one computers... your sharing the same Internet. |
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 | reply to goleafsgo8 Ask for a speed boost to 12/1 as you're paying for an advertised 12/1 service. If you can synch at 14/800 you can certainly synch at 14/1. |
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 kovy join:2009-03-26 kudos:4 | said by Chucks Truck :Ask for a speed boost to 12/1 as you're paying for an advertised 12/1 service. If you can synch at 14/800 you can certainly synch at 14/1. That's not even the context of the problem... |
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 | reply to goleafsgo8 could be your router.
Are you using the supplied Bell 2wire to manage your network and DSL?
I have Fibe 16 and I don't notice that. Well web pages loading does slow down some when downloading at full speed, but not to a crawl.
When I had Fibe 6 with the 2wire, I noticed for slow webpage loading even when not downloading with Timeouts etc. Soon as I replaced the 2wire the prob was solved! |
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 | Yes, I am using their 2wire modem/router. I'm just confused because I was with Teksavvy previously on their 5mb/800kbps connection (I only saw 4.2Mb/600kbps of the advertised speeds), and I never noticed this problem with them. I used to download files at full speed too, which was always around 500kbps. So I'm not sure it has anything to do with one computer downloading at full speed, I mean it could be but how come this didn't happen before when I was with Teksavvy? |
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 | what you were using a Bell 2wire with Teksavvy too?!
how did you manage to get bell to rent you a 2wire on teksavvy?
or which modem/router were you using on teksavvy? |
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 | No, with Teksavvy I was using their own modem and my linksys router. |
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 | which was?
do you still have the modem and linksys router?
as long as modem supports ADSL2, it should work with Fibe 12 also.
to troubleshoot your problem, best way is to enter in your bell login info into the modem you were using with teksavvy.
Plug it in and see if your problem goes away. Then you know its the 2wire causing the issues.
If you still get the same issues, the problem lies elsewhere. |
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 | it is the speed touch 516 modem. How do I know if it supports ADSL2 or Fibe network? I can try connecting it to the modem and my linksys router and see if it makes a difference. |
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 | yes it supports ADSL2.
But your idea might work too. Thing is Bell disabled bridge mode in the 2wires FW.
You can try plugging in your linksys to the 2wire, and adding the routers ip to the DMZ+ zone in the 2wire.
And see if that makes a difference. |
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 | thanks bud, I'll give that a try and report back. |
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 kovy join:2009-03-26 kudos:4 | reply to goleafsgo8 Yeah probably the linksys had better QOS. Because I had that problem with teksavvy, modem only. |
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 | Hmm I got similar results with the modem + linksys.... |
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 | next step is to try entering in your bell info in the speedtouch and hooking that up and see if you get sync, then testing it.
If your prob goes away its the 2wire. If not its somewhere else in your network. |
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 | I am having the same problem since they switch me to Fibe10. Before I was downloading about 5Meg and went up to 9,80Meg with fibe10 but with 2 computers at the same time if one is downloading, the other one really slow down, even sometimes time out on a web page.This is doing it since fibe10 upgrade. Of course I phoned....''If your speed is 10Meg there is nothing wrong with the line or modem..'' they answered. I'll try the old speedstream with router and see whats going on. But I could bet, i'll suffer the same problem. They must have a way to control the flow of data at the CO not to overload the office connection to internet. By the way, if I Speedtest the second computer while the first one is downloading, the report says 9.8Meg but again those are only short echo communication. I also notice when I test the speed, the download will rest at 5meg for a fraction of time and than goes to 10Meg wich it doesn't do with only one computer testing.... |
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 | reply to kovy If he had or if Canada had faster speed like South Korea he wouldn't be posting so the problem is as always in Canada slow speed. |
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 kovy join:2009-03-26 kudos:4 | said by Chuck sTruck :If he had or if Canada had faster speed like South Korea he wouldn't be posting so the problem is as always in Canada slow speed. He seems to have a QOS issue... Only in Canada slow speed exit, rest of the world never heard of it. |
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 | reply to goleafsgo8 I've had all sorts of combinations of consumer grade modems and routers, true bridged or not this side-effect re-occurs. This isn't a service issue. It's perfectly logical that if one PC is hogging all the bandwidth, other pc's will be slow to surf.
I don't believe that the teksavvy service 100% never suffered from this. I do believe that the 3rd party linksys router probably did a better job of handling QoS issues, and therefor the OP wasn't as sensitive to it.
Now we introduce the 2wire that, from what I've experienced personally, doesn't seem to handle QoS issues like this as well as some third-party routers. Because of this, the OP has become more sensitive to it problem.
It's like customers who become super-sensitive to country-hum after they experience a serious fault on their line. The country-hum was always there and they were fine with it, but then they get a ground that creates a buzz on line. We fix it, and then they say, no it's still humming - referring to the country hum again. They've developed a sensitivity to it all of a sudden - looking for a problem.
Lets face facts, this is consumer grade equipment. Put a high-end consumer router in place with DDWRT or tomato and maybe things MIGHT be different.
Put a enterprise grade switch in there that can allot bandwidth properly, you wont get this issue.
I'd say put the teksavvy modem and your router back in. Set-it and forget it. You'll find your problem simply becomes, not much of a problem, anymore. -- Opinions and ideas expressed in my post are my own and in no way represent those of Bell Canada Enterprises, Bell Canada, Bell TV, Bell Internet, Bell Mobility, Bell Technical Solutions, Expertech, or any other partners under the BCE umbrella. |
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 | reply to goleafsgo8 This is clearly a QoS issue, the 2wire does not perform QoS whatsoever. Therefore when you download files from a browser you are accessing port 80 or 443 usually and those are the same ports used to browse websites. Therefore introduces the bottleneck that you claim to be the 2wire.
I would suggest looking into a secondary router to handle QoS, you could go consumer brand with a d-link or cisco linsys, however if you are very keen about it like I am you should look at custom firmware like DD-WRT or Tomato. Also google QoS if you are not familiar with the technology |
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