My On Demand freezes up and won't work. I have had Wow out twice now.An error code (E204) comes up. They have replaced the dvr twice and it works when they test it but then next time we go to use it it is frozen again and the code comes up. Bad connection somewhere? Any ideas?
e204 is an error stating the box has no return path back to the head end. This is almost always an issue with a bad splitter/cable in the home, or can be caused by running your coaxial lines through something like a surge protector or a VCR. A technician visit would be required to continue to troubleshoot an issue like this.