 jfmezeiPremium join:2007-01-03 Pointe-Claire, QC kudos:22 Reviews:
·ELECTRONICBOX
| reply to resa1983
Re: CRTC Enforcements Division finds Rogers guilty Engelhart is a regulatory guy. He is not a network engineer and not the one who thinkers with the DPI boxes. But he is the one who writes the PR fluff to make Rogers appear compliant to the CRTC.
What rogers may have done is bypass the CPU intensive string searching when port 6969 is involved, this would enable the DPI to handle greater capacity. |
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 HiVoltPremium join:2000-12-28 Toronto, ON kudos:12 Reviews:
·TekSavvy DSL
·TekSavvy Cable
| reply to resa1983 said by resa1983:As for what they've been enforcing...... Seems they've been doing their own research since we specifically asked them to find Rogers guilty.. Was surprised to read they did their own research but man, it means Rogers has less leeway in their lies. This is really surprising as well... I wonder who they hired to do this. It obviously couldn't be the CRTC staffers.
While Rogers will get nothing but a slap on the wrist no doubt, it shows that the CRTC has at least followed thru with some sort of investigation stemming from customers complaints, whereas before they always just nodded along to whatever response Rogers (or others) have given. -- GO LEAFS GO! |
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 | This is like when you are young and your mom threaten to tell you teacher about misbehaving at home...
Nothing bad is going to happen until they get to the court order. The worse CRTC could do to Rogers until then is making them fall asleep and waste their time in CRTC hearing. |
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 bt join:2009-02-26 canada kudos:1 Reviews:
·Start Communicat..
| reply to dillyhammer said by dillyhammer:It's a toss up who I despise more - B#ell or Robbers. I waffle between the two, daily. Definitely Bell for me, though they're improving lately (relatively speaking) while Rogers isn't.
I've always found it's just easier to get stuff done when dealing with Rogers than with Bell... it's still like pulling teeth, just fewer of them. |
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 | reply to HiVolt said by HiVolt:Haha typical PR response...
What a bunch of tools. ...Or could this just be the average Rogers' employee that knows very little of the actual service which they provide? |
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 | reply to resa1983 Sorry for the delayed response here guys. Have some interesting things to also put forth. First it's not just Rogers that has this "misclassification" problem. Bell is also guilty, and wondering if the CRTC picks up on this. From the CRTC letter:
»www.crtc.gc.ca/eng/archive/2012/lt120120.htm
Compliance and Enforcement Sector staff also notes Rogers disclosure of its network management policy, which indicates that an application may not attain full speed if encrypted and not using a standard port for the application/protocol in question. Rogers disclaimer:
»www.rogers.com/web/content/netwo···nagement
3. Are there other applications that could be impacted by Rogers traffic management measures?
If your Internet connection cannot attain full speed while using an application, such as encrypted FTP, please ensure that you are using the standard port assigned for the application/protocol in question (as per the IANA: »www.iana.org/assignments/port-numbers). If you cannot find the application/protocol listed in the IANA's website or you're not currently using the assigned port listed, it is possible that the application/protocol being used may be impacted by traffic management if your Internet connection is using a P2P file sharing application at the same time. To resolve this issue, please close the affected application and check that all P2P file sharing applications are not running on the Internet connection. When you turn the affected application back on, ensure you are using the standard port assigned and there are no P2P file sharing applications running. Note: Allow up to 10 minutes after terminating the P2P applications before you restart the affected application to ensure the application is not affected by traffic management. Verify that all computers connected to the Internet follow the trouble shooting process above. If the problem still persists, please use our online chat at »rogershelp.com/trafficmanagement/ for further assistance. Bells disclaimer: »service.sympatico.ca/index.cfm?m···id=12119
Are there other applications that could be impacted by Bells traffic management measures?
If you're using an application/protocol during peak periods, such as encrypted FTP and find that it cannot attain full speed, please first ensure that you are using the standard port assigned for the application/protocol in question (as per the IANA: »www.iana.org/assignments/port-numbers).
If you cannot find the application/protocol listed in the IANAs website or youre not currently using the assigned port listed, it is possible that the application/protocol being used may be impacted by traffic management if you are using a P2P file sharing application at the same time.
To resolve this issue, please close the affected application and ensure that all P2P file sharing applications are also not running. When you turn back on the affected application, ensure you are using the standard port assigned and that no P2P file sharing applications are open at the same time.
Note: It may take up to 10 minutes after terminating the P2P applications before you restart the affected application to ensure the application is not affected by traffic management. Almost verbatim!!
I spoke with a consumer reporter today who got Rogers on record stating:
They said they did their own tests and found only one complaint held up, involving World of Warcraft, where the traffic management system has classified it improperly. This has since been fixed.
They said the other 20 or so complaints had been closed by the CRTC. My Reply:
There may have been other complaints closed by the CRTC, but not this one. It's one thing to do your own tests and claim nothing is wrong, it's quite another when an independent body has done theirs and found multiple issues and infractions of the telecommunications act, including in documentation from the people that developed this technology. That's a bit hard to rebutt. We are looking forward to Rogers response to the CRTC if they have the guts to make it public. Jason Koblovsky Canadian Gamers Organization »openmedia.ca/gamers HT: resa1983 |
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 | One should seriously put into question Bell's abrupt end to the use of DPI. Part of that decision maybe an attempt to avoid what's about to head Rogers way. |
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 | reply to jfmezei said by jfmezei:If Rogers stlll does DPI to catch evil packets on any port, why do they bother automatically categorizing all packets on a specific port as "evil" ?
Looks to me like this think their DPI boxes are like macintoshes, plug it in and turn ot on and it just works. They may have left everything with the defaults and not bothered really studying it.
Considering all of the brouhaha with throttling since 2009, it isn't as f they didn't have the time to ensure they did things correctly. Was turned on in my neck of the woods on Feb 2007 about half way through the month. |
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