My results from West Lawrence.
»www.speedtest.net/result/1738888 ··· 8843.png
Correct, the ISP only guarantees those speeds over their network. ie Lawrence area speed tests.
You have to understand they have no control over speeds and connections across the country through other states and cable networks. That's just how it is.
However, I know for a fact, that Sunflower/Knology have been aware of some speed problems and slow downs in the Downtown and North Lawrence area on their own network, for the last few years or longer, and they have no intentions of fixing it for their customers. These customers have a legitimate compliant. The "Actual speeds vary and are not guaranteed" disclaimer gets them off the hook for that one too.
I have been primarily happy with the fools golds speeds I'm getting, I have an understanding of how the internet works out side of the Knology Lawrence network, so I do not feel that I have been deceived speed wise as you do.
I went with fools gold, for the Speed and Data Allotment: 250GB**, vs Palladium Data Allotment: is Unmetered, but the over all speeds across Lawrence and country would be far lower than your test results, because they intentionally CAP it.
My displeasure with Knology comes from the Cable TV side and crappy equipment they provide. From loosing my entire DVR series recording setup and having to reprogram all the channels and times again, to recorded episode descriptions randomly disappearing from the menu.
I was told by a tech today that there are definitely some software/firmware issues with their DVR's that cause recorded programs to loose their episode descriptions randomly in the DVR's menu. I guess they have no intentions of fixing those problem either.
They offered no alternative, solutions, or even any encouragement it was going to get fixed.
I'm looking into satellite again (was much happier, better equipment), AT&T/DSL/Cable or Tivo or similar options for recording TV or maybe just ditching $60+ Knology Cable TV package altogether and return their $15 a month garbage DVR on principal alone and do with out.