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mbikers

join:2011-06-07
San Diego, CA

[DSL] Trying to get everything back online

After finally getting my DSL turned back on, I'm still having problems on my end. If anyone could help, that would be great.

My DSL service was originally ADSL, serviced by an Innoband 8012-R1 modem. There were problems, and I was switched over to regular DSL. However, this was done all on DSLx's side. I didn't change anything over here.

Now during the time everything was out I was trying to trouble shoot on my own. This included resetting my modem. Now that everything is back up I'm having trouble. I followed the steps for the static PP and it didn't work. I did the dynamic and was able to get online. This sort of made sense since the modem was an ADSL modem.

However, now that I'm trying to get my Belkin router back into the mix it all falls apart. The router can't see the modem. I've checked my cables, reset the modem, power cycled endless times without any success. I can't even reach my routers setup page. I'm guessing there's an IP problem of sort but I can't figure out how to determine if that's the problem, and even if that was true how to fix it

Any ideas?


dslx_nick

join:2011-12-24
Chatsworth, CA
kudos:11

Glad to see the service was restored while I was out... ah. If you're using a router in conjunction with the modem, you're going to want to set the modem to Bridge mode. Then take the same settings that you were previously applying to the modem, and instead apply those to the router.

Note that if the router and the modem are both trying to use the same gateway IP value (most frequently 192.168.1.1), some routers (such as certain Netgears) will automatically change their own IP address (how accommodating!), such as to 10.0.0.1. Often the router documentation will specify a URL (such as routerlogin.net) in addition to an IP you can use to access its settings; you can also open a command window (Start->Run->CMD, or Start -> All Programs -> Accessories -> Command Prompt) and type in the command IPCONFIG to see what your current gateway value is. Alternately, you can power up the router *without* connecting it to the modem; that should bring it up with its usual IP.


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