[General] PhonePower down? - VOIP Tech Chat | DSLReports Forums (Page 2)

Author	All Replies
FranKaj join:2012-01-21 Tucson, AZ	reply to jonk6 Re: PhonePower down? Here in AZ. Phone still not registered, but get VM and call forwards to my cell.
	to forum · permalink · 2012-01-21 11:04:51 ·
jonk6 join:2004-12-31 Marietta, GA	reply to kmc0000 Re: [General] PhonePower down? Dial your Phone Power phone number and wait for the VoiceMail to answer the call. Once the VoiceMail system answers the call, dial the Star * key. You will prompted for your PIN.
	to forum · permalink · 2012-01-21 11:04:54 ·

mike770 join:2012-01-21 Pikesville, MD	reply to edward333 still down in baltimore- Mike
	to forum · permalink · 2012-01-21 11:10:29 ·
Dunedin @comcast.net	reply to jonk6 I got the dial tone for phonepower but still cannot dial any phone number. So phone is back online but there is no service here in MD.
	to forum · permalink · 2012-01-21 11:10:57 ·
FranKaj join:2012-01-21 Tucson, AZ 1 edit	reply to jonk6 Back up and running in AZ. Finally!!
	to forum · permalink · 2012-01-21 11:11:41 ·
jonk6 join:2004-12-31 Marietta, GA	reply to jonk6 Dial tone is back, incoming calls work, but outgoing calls ring fast busy. Getting close
	to forum · permalink · 2012-01-21 11:20:20 ·
PX Eliezer Premium join:2008-08-09 Hutt River kudos:13 Reviews: ·callwithus ·voip.ms ·Optimum Voice ·Vitelity VOIP ·Gizmo5	Takes time for the hamster to eat. -------------------------- The strange thing is why their fax number wouldn't pick up. They use a totally outside company for their fax service. EDIT: Ah, apparently they don't anymore.
	to forum · permalink · 2012-01-21 11:23:03 ·
mI2233 @charter.com	reply to kmc0000 Press * while your greeting is played and then enter your password
	to forum · permalink · 2012-01-21 11:35:50 ·
Dan_voip join:2007-01-03 Saint-Hubert, QC kudos:3 Reviews: ·TekSavvy DSL	reply to edward333 said by edward333 : I forwarded the line to my cell and is working fine but the phone connected to my router still is not working. Reboot the ATA, that might help. You should be able to call out but not to receive calls since your phone number is forwarded.
	to forum · permalink · 2012-01-21 13:32:44 ·
Mango www.toao.net join:2008-12-25 Alberta kudos:11	reply to PX Eliezer said by PX Eliezer: Dear VoIP providers, please plan for a little more redundancy! QFT!
	to forum · permalink · 2012-01-21 14:01:27 ·
PX Eliezer Premium join:2008-08-09 Hutt River kudos:13 Reviews: ·callwithus ·voip.ms ·Optimum Voice ·Vitelity VOIP ·Gizmo5 1 edit	said by Mango: said by PX Eliezer: Dear VoIP providers, please plan for a little more redundancy! QFT! 2) QFT! (That's the redundancy). 3) QFT! (The Ramans do everything in threes). ----------------------------------------------- I had forgotten that PhonePower has a sub-forum here (aka cover forum) where lots more people reported being down: »PhonePower down? »PhonePower Down? (Two different threads!) ------------------------------------------------ There was a hardware failure early this morning causing registration and website issues. Engineers have located and corrected the issue. »twitter.com/PPowerNetStatus
	to forum · permalink · 2012-01-21 16:10:10 ·
ymhee_bcex Premium join:2006-04-21 Tarzana, CA Reviews: ·AT&T U-Verse ·VOIPo ·PHONE POWER ·callwithus ·VoicePulse	reply to jonk6 It looks like PhonePower removed two threads from their forum where users discussed the outage (post factum, since during the outage the website was down as well)... If that is indeed the case - I consider it big time shenanigans, worse than the outage itself. It tells me that the company is not going to learn from their mistakes, but rather wants to sweep the problem under the rug! As they say in politics since Watergate, the crime wasn't as bad as the cover-up!
	to forum · permalink · 2012-01-23 14:34:07 ·
PX Eliezer Premium join:2008-08-09 Hutt River kudos:13 Reviews: ·callwithus ·voip.ms ·Optimum Voice ·Vitelity VOIP ·Gizmo5	said by ymhee_bcex: It looks like PhonePower removed two threads from their forum where users discussed the outage (post factum, since during the outage the website was down as well)... If that is so, I think that's unfortunate. The only thing I see now is this one statement on a locked thread. »www.phonepower.com/forum/topic.php?id=447 There's no shame in not being able to stay up all the time, it has happened to most providers at some time or another. Certainly the outage was not a secret to those affected. I also appreciate your use of the term post factum!
	to forum · permalink · 2012-01-23 17:43:16 ·
ymhee_bcex Premium join:2006-04-21 Tarzana, CA Reviews: ·AT&T U-Verse ·VOIPo ·PHONE POWER ·callwithus ·VoicePulse	reply to jonk6 yep; that post showed up after my post here and after (not saying because of!) a chat with support person. While I think the outage gave some "lessons learned" (e.g., system and website should be architected so they don't go down simultaneously) - the bigger problem was the response (or lack thereof)! And now what looks like a prima facie cover-up. Sad! said by PX Eliezer: I also appreciate your use of the term post factum! Thank you
	to forum · permalink · 2012-01-23 18:01:04 ·
jonk6 join:2004-12-31 Marietta, GA	reply to ymhee_bcex said by ymhee_bcex: It looks like PhonePower removed two threads from their forum where users discussed the outage (post factum, since during the outage the website was down as well)... Yes, threads "Not able to make any phone call" »www.phonepower.com/forum/topic.php?id=442 and "What happened to the phone service?" »www.phonepower.com/forum/topic.php?id=440 appear to have been deleted. I agree that it's not that big a deal to have a service outage, but in this case it seems to have revealed a rather significant single point of failure.
	to forum · permalink · 2012-01-23 19:39:17 ·
Mango www.toao.net join:2008-12-25 Alberta kudos:11 Reviews: ·Anveo ·Shaw ·AcroVoice ·Callcentric ·callwithus ·voip.ms ·FreePhoneLine ·TELUS	As of this moment at least, those threads are available in the Google cache: »webcache.googleusercontent.com/s···irefox-a »webcache.googleusercontent.com/s···irefox-a
	to forum · permalink · 2012-01-23 20:47:42 ·
PX Eliezer Premium join:2008-08-09 Hutt River kudos:13	Thanks, Mango. Gee, those threads were so totally harmless!
	to forum · permalink · 2012-01-23 20:52:11 ·
ptrowski Got Helix? Premium join:2005-03-14 Putnam, CT kudos:4	reply to jonk6 Wow, to delete the threads, that is prett weak.
	to forum · permalink · 2012-01-23 21:57:02 ·
ymhee_bcex Premium join:2006-04-21 Tarzana, CA Reviews: ·AT&T U-Verse ·VOIPo ·PHONE POWER ·callwithus ·VoicePulse	reply to jonk6 Phone Power made a right decision and restored the threads. In the long history of mea culpa (most recent being Bank of America and Netflix) it's a minor step. That said, I am glad that they did, and whatever my small role was in the process - I am happy to be part of that decision...
	to forum · permalink · 2012-01-27 14:16:57 ·
voip_wire join:2010-07-02 kudos:1	reply to PX Eliezer said by PX Eliezer: Gee, those threads were so totally harmless! www.phonepower.com/forum/topic.php?id=440 quote: First the alot of the peeps at "DSLR" are whiny, paranoid, complaining lil b!@#$es I wouldn't say necessarily so. Perhaps the PP mods very strongly disagreed with the quote so they took the thread down -m
	to forum · permalink · 2012-01-27 14:28:40 ·

VOIP etc > Voice Over IP - VOIP > VOIP Tech Chat > [General] PhonePower down?

Re: PhonePower down?

Re: [General] PhonePower down?