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gkreis

join:2012-01-21
Marietta, GA

Massive failure?

What is up? The phonepower website is dead, calling their 888 number says all circuits busy, my phone won't work (says it is not registered even after power-cycling everything). It is like they are just 'gone'. Surely they can send out an email to subscribers, somehow, that tells them what is going on.

Did someone forgot to pay the power bill or did a backhoe cut their lines? Scary. I noticed my phone calls had a few problems of late (echo and warbling) which has NOT been an issue til now. I've been with them over a year and the service has been terrific.

I am crossing my fingers that they get this resolved SOON.

mike770

join:2012-01-21
Pikesville, MD

same problem in baltimore


gkreis

join:2012-01-21
Marietta, GA

I see the website is back... but tech chat says I am 226 in the queue! So... it is a massive outage.


mike770

join:2012-01-21
Pikesville, MD

working now


gkreis

join:2012-01-21
Marietta, GA

reply to gkreis
Since the website was back I decided to power-cycle my adapter again and service is back! Their network status post on their website said everything was fine --- 28 days ago. That needs to be updated several times a day.

There's some splan'in to do Lucy....


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