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Madtown
Premium
join:2008-04-26
Madera, CA

Can't log into Last Pass.

I've deleted my yahoo account, and created a new one, but I forgot one major details, I forgot to switch my last pass account to my new one. Is there any way I can log in there?


runnoft
Premium
join:2003-10-14
Deerfield, IL
kudos:1
Reviews:
·Comcast

Did you forget your LastPass master password? I'm having trouble understanding why else it would matter that you had deleted your yahoo account. If you registered your old yahoo e-mail address with LastPass AND can't reactivate it now AND forgot your LastPass master password, there is a workaround described in the LastPass FAQ if you don't delete your LastPass cookies:

»lastpass.com/support.php?cmd=showfaq&id=375

If the workaround doesn't work for you, you'll have to start over with LastPass. For obvious security reasons, they're going to protect the account info in this situation.


Madtown
Premium
join:2008-04-26
Madera, CA

reply to Madtown
I know my master password, I just can't log into Last Pass because my yahoo account was deleted.



runnoft
Premium
join:2003-10-14
Deerfield, IL
kudos:1
Reviews:
·Comcast

I'm sorry, I don't understand why this is a problem. If I go to lastpass.com, click the Sign In link in the upper right, enter the valid e-mail address and master password associated with my lastpass account, I'm in. When I say "valid e-mail address," I just mean the e-mail address used to establish the Last Pass account. The e-mail address doesn't currently have to be an active one; if I'd used a Yahoo! account to set up the Last Pass account and later closed the Yahoo! account, I could still use that Yahoo! e-mail address on the Sign In screen to open my Last Pass vault. No?


Madtown
Premium
join:2008-04-26
Madera, CA

reply to Madtown
I did type in the e-mail address used for that account and still won't log me in, it says it an invalid e-mail address.



runnoft
Premium
join:2003-10-14
Deerfield, IL
kudos:1
Reviews:
·Comcast

reply to Madtown
You'll have to open a support ticket.

See:
»lastpass.com/support.php?cmd=sho···0address

(Link to open a support ticket on the right)


Madtown
Premium
join:2008-04-26
Madera, CA

reply to Madtown
I just open a support ticket.


Madtown
Premium
join:2008-04-26
Madera, CA

reply to Madtown
These are the sites I need access to,

My phone bill with at&t and to look at my internet usage. Lastpass has my password restored on there.


Madtown
Premium
join:2008-04-26
Madera, CA

reply to Madtown
I forgot to mention that when I lost access to my yahoo account, I changed the e-mail from my old one to my primary DSL account, which I don't have the password for, (which I'm waiting on in Direct), could it be that once I have access to my primary account that I will have an e-mail asking me to verify my e-mail address change? The moment I changed my e-mail to a different one, I was logged out and when I put in the new e-mail in, it wouldn't let me log in.



joako
Premium
join:2000-09-07
/dev/null
kudos:5

I would think due to the nature of the service they would send an email to the old address.
--
PRescott7-2097


Madtown
Premium
join:2008-04-26
Madera, CA

reply to Madtown
I'm in now.


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