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Links: ·Rogers HiSpeed FAQ ·Cable Modem FAQ ·RWIN Calculator ·Distributed Computing Clubs ·Rogers-Yahoo! Help Site
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avernar

join:2002-05-23
Mississauga, ON

Download Speed Dropped

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Cable Status
Before lunch I started some downloads and was getting 30-40MBit/s. When I came back home I noticed that I was getting less than 1MBit/s. I tried a speedtest.net and would only get between .8 to 1 MBit/s download but the upload was fine at around 1.8MBit/s. I noticed that my DS light on my SMC modem was green instead of blue which meant it was not bonding channels anymore.

Called tech support. The usual. Reboot modem. Factory reset modem. Push config. Connect directly to computer. Reboot computer. Run tests on computer. More tests on the computer done remotely. I wanted to scream "It's not the ------ computer!!!!!!!!!!"

They finally opened a ticket with engineering. My guess it's either my modem that's malfunctioning or there's something wrong at the head end.

Before putting the modem back to bridge mode I grabbed a screenshot of the signal screen. Other than it not using 2 channels is this OK?


Triple Helix
RIP My Dear Friend Donna Buenaventura
Premium
join:2007-07-26
Oshawa, ON
kudos:7
Reviews:
·Rogers Hi-Speed

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I don't think so mine is using all 4 Downstream and 2 Upstream! Extreme Plus!

TH

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avernar

join:2002-05-23
Mississauga, ON

said by Triple Helix:

I don't think so mine is using all 4 Downstream and 2 Upstream! Extreme Plus!

Thanks for your info!

I couldn't remember if mine locked onto more than 2 downstream channels way back. I knew it was at least 2.

My upstream never used more than 1 channel. Mine's using 64QAM modulation which can send more bits per symbol than the 16QAM yours is using. I'm guessing that's why I don't need a second channel for upstream.


Triple Helix
RIP My Dear Friend Donna Buenaventura
Premium
join:2007-07-26
Oshawa, ON
kudos:7

reply to avernar
Upload sucks for me most times that's my only Beef! »Re: [Extreme Plus] Rogers Extreme internet Speedtest

TH


QL0G1C

join:2007-02-20
Concord, ON

heres my amazing speed on extreme plus in richmond hill again



Triple Helix
RIP My Dear Friend Donna Buenaventura
Premium
join:2007-07-26
Oshawa, ON
kudos:7
Reviews:
·Rogers Hi-Speed

said by QL0G1C:

heres my amazing speed on extreme plus in richmond hill again



I have never seen anything that bad with Rogers going on 7 years now! I had 3 in the 60Mbps range: »/archive/roger···23&r=484 try this link that uses Java: »speedtest.sourcecable.ca/

TH
--
Triple Helix - VIP Member Of ASAP - (Alliance of Security Analysis Professionals™)
Official Webroot SecureAnywhere (Prevx) Support Forum Helper!
(H59 Clan)
Software Updates Look Here! Calendar of Updates


j20120122

@rogers.com

reply to avernar
On extreme, I usually get 15-20Mbps down, 1Mbps up;
for the last two days (until mid-afternoon today, Saturday)
I was getting 0.4Mbps (or less) up, 0.1Mbps (or less, or
nothing -- I can type faster than that) up.
Things seem to be back to "normal" now...
-j


geordieal

join:2012-01-04

reply to avernar
Just switched to Ultimate here in Newmarket. was seeing 30-40 down over the past couple of days but then overnight tonight things sped up dramatically.



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