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SLK
@frontiernet.net

SLK to Ben J

Anon

to Ben J

Re: [FiOS] Unstable connection during evering hours. FIOS. WA ar

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Set>tracert host.colocrossing.com

Tracing route to host.colocrossing.com [216.246.49.26]
over a maximum of 30 hops:

1

Last one didn't seem to go through.

Smith6612
MVM
join:2008-02-01
North Tonawanda, NY

Smith6612

MVM

Use the [ code ] [ /code ] tags for Traceroutes. The forums seem to eat them for some reason.
Cyberian75
join:2004-03-16
Beaverton, OR

Cyberian75

Member

It's because of the "<" symbol.

Hank
Searching for a new Frontier
Premium Member
join:2002-05-21
Burlington, WV

Hank to SLK

Premium Member

to SLK
Worked just fine from my location.

Ben J
My spoon is too big
Premium Member
join:2011-09-16
Elk Grove, CA

Ben J to SLK

Premium Member

to SLK
SLK,

Your area is in the process of being migrated to new circuits. You should see this resolved in the next couple days.

SLK
@frontiernet.net

SLK

Anon

Thanks so much for the information Ben. I really don't mind if there is slow issues with my internet, but the fact that they didn't communicate with me at all or that their tech support team doesn't know what is going on is what bugs me.

Ben J
My spoon is too big
Premium Member
join:2011-09-16
Elk Grove, CA

Ben J

Premium Member

I completely understand your frustration. FYI- I've escalated this internally, they found trouble on two of the new circuits, and it's now being treated as an outage.
Ben J

1 recommendation

Ben J to SLK

Premium Member

to SLK
Should be fixed now.

SLK
@frontiernet.net

SLK

Anon

Thanks so much for helping me out! It seems that it worked great for a few days, and in fact this problem has been solved for my connection to many servers across the country. However the past few days it seems that the problem has again arisen with certain servers located in Texas, Colorado and California (just to name a few). My ping is again stable at times not between 7:00PM and 12midnight Pacific local time. The good thing is, my connection to other servers in places like Illinois, NY, Virgina, Georgia, Seattle seem to be good (again, just to name a few). Not sure if this is the same problem as before.

Thanks so much!

Ben J
My spoon is too big
Premium Member
join:2011-09-16
Elk Grove, CA

Ben J

Premium Member

Not the same problem as before. Next time it happens, post or PM two traceroutes for me, one to a "bad" site, and one to a "good" site. I'll take a look.

SLK
@frontiernet.net

SLK

Anon

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
 
C:\Users\Set>tracert 206.217.135.162
 
Tracing route to host.colocrossing.com [206.217.135.162]
over a maximum of 30 hops:
 
  1
 
 

This was taken at a little after midnight. My ping to this server was approximately 150. Typically it is approximately half that.

Here is a tracert to an Illinois server hosted by the same company.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
 
C:\Users\Set>tracert 66.225.232.9
 
Tracing route to host.colocrossing.com [66.225.232.9]
over a maximum of 30 hops:
 
  1
 

Again, I appreciate all the help you've been. Without you I probably would have pulled my hair out already because of the latency (luckily I do not connect to Texas servers often).
SLK

SLK

Anon

Last try with this code...otherwise I'll just PM it to you.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.
 
C:\Users\Set>tracert 66.225.232.9
 
Tracing route to host.colocrossing.com [66.225.232.9]
over a maximum of 30 hops:
 
  1
 

The preview looks fine but for some reason it does not show.
SLK
join:2012-01-31
Beaverton, OR

SLK

Member

BenJ, I sent you an email with two tracerts. I hope that the information was copied. I honestly have no idea why it isn't copy and pasting properly. I even paste the tracert information to a word document to make sure it copied and then copy it again from the word document to the forum but it always seems to not include the information. Anyway I can email it to you directly if you are comfortable providing me with any email address if you did not get my message.