O Canada! > Canadian > Shaw > Using Shaw's cablecard outside shaw's boxes?

Data and logic don't support you. Shaw has millions of customers which trumps your hundreds or thousands. Business is about keeping the majority of customers happy, not the niche.

How many of those millions have problems like pkarlos_76's problem? I'll tell you: one. OK, one that's documented. I'm willing to say that's just the tip of the iceberg, and that there are 10 times that many. Or, doing the math, ten.

So yes, the data and logic do support me.

No we just use common sense, logic, understanding, and practicality when we review ideas.

Unless you work for Shaw, and have access to that information, it's nothing more than conjecture on your part. Your personal belief(s) don't validate a single thing.

The needs of the few never outweigh the needs of the many in business.

All I'm reading are the responses of someone who has a sense of self-entitlement.

If you can't understand that adding hardware that is outside the scope of support services knowledge causes those support costs to rise, then it's pointless even responding. You've obviously never worked in a call center, or even done tech support/services.

Feel free to move stateside, since you seem to enjoy their broken system(s).

The rest of your diatribe isn't even worth responding to.

Well, if you're a Shaw shareholder, I'd recommend SELLING your shares.

Because if Shaw's cable network is so unstable that a third party device on the network will screw up the entire network, then the US cable networks must be seriously screwed, indeed. Oh wait, they aren't, so by admission, Shaw's network must be much crappier than Comcast's, Time-Warner's, etc., where they're forced to accept 3rd party devices on their systems (and SUPPORT them). In other words, Shaw's network is so close to completely failing, that someone will splice a line wrong somewhere, plug in the wrong splitter, and take down the Shaw network for hours. Imagine the stock price then. Double plus funny if it's a Shaw tech that does it.

Oh wait, there's probably lots of TVs connected to Shaw as well - no cablebox or anything. VCRs too. Maybe fancy ones for HTPCs and such, as well. Each one of these is a ticking timebomb, ready to take down the network because the owners refuse to own a cablebox.

But hey, Shaw needs to lock down every PC connected to their internet - because just a few people can legitimately take down the node just by uploading. So perhaps Shaw needs to sell routers (they do), and PCs, and only allow those PCs on their internet service. No tablets, no smartphones, because they too can screw it up).

Telephone service as well. After an earthquake, telephone systems go offline because the handsets fall off hook and locking up switchgear not meant to handle that amount of offhook phones at once. So Shaw should come around and install a Shaw phone in a proper location ensuring it won't fall off hook, and don't you dare move it. Oh wait, that's a Telus problem. But just in case, Shaw should do the same.

Please remove the tinfoil hat and reduce the caffeine intake. That last rant was TL;DR, and didn't have any relevance.

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Much like COMCAST in the U.S. has suffered from, since before I worked in a Convergys call centre for about 2 years and about 8 years ago supporting COMCAST Internet.

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Even Apple has come to the realization that having proprietary hardware is counterproductive!

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