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comments on review of Acanac > terrible support, extremely hard to cancel

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tsondt

join:2012-01-16

reply to Lynn

Re: Acanac,Inc.

Hi,

First, thank you. I know you have tried your best (I've read a lot on this site)

The interesting part is 'WAIT'. How long should I wait? 2 months? 6 months? 1 year?

At least get rid of my line first so I can go with another ISP and reply to me something like 'we are processing your request'.

Don't play with your customer!

Your unknowledgable support employees can't solve a simple problem and your level 2 tech support is a liar. That's why I quit.
to review · permalink · 2012-01-23 22:32:57 ·
Forums > comments on review of Acanac

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