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 LynnPremium
join:2011-08-11
Trenton, ON
kudos:5
 ·Cogeco Cable
1 edit | reply to YvesG
Re: Cancellation said by YvesG :Well am on the same process for cancellation, I told them in advance I will cancel my service this Friday the 27 they told me to send back an email this day. I am very tired of the very bad connection I got from them, MAX SPEED 5mbit but in fact I have 1MBITS most of the time, plus its totally impossible to play games with this connection, it crashes every 5 minutes. I did all they wanted me to do, restart, use another dsl, use different wires, test the plug with bell technician. Their last idea was to call a technician myself and rewire my house, can you imagine.
Anyway, am a fair guy and told them i agreed to pay for a month of (service) and that I wanted a refund of the balance so I can wait until videotron comes to my house.
Considering all what i can read online on them, I think all my effort this Friday will be to send a single email to them, then ill use my legal insurance straight. Well its been 2 years am paying 40$ a year and i can use 15 000$ of lawyer in a year so i think they will have to taste that. This is the only advice I give you acanac, use my patience and yll spend much more in court 
I will update u on my great refund or on the judgement.
You want help why don't you register for the board and pm me your user information so I can pull up your account to see what is going on. Your threats with the lawyers will not work with me. I will do what I can for you without the threats. I can't help you here without knowing who you are or your account information.
By the way for the other poster here, we DO NOT steal anyones money. If protocol is followed you will receive your refund back if you have a bit of patience and wait till they reply to you.
Bye internet you could not have wanted help because I asked you above on november 8th I think, to email me with your user information so I could help you and you never did. | | |
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| Lawyer will be used in the next 5 working days after i send my email this friday, for sure I will give acanac a single chance. I dont want anymore help and ill tell you why.
1st: I called you enough and sent enough email at this time and I earn 22$/hour so if you agree to refund my wasted time in money Ill agree to spend more time .
2nd: I called bell and Videotron. Bell, the business network acanac is using told me they cant ofer more than 2 Mbit in my sector. And MAGICALY acanac can ofer some 5MBIT on the same network. Kind of contradictory, isnt it?
Ho and about the lawyer, I never make threaten its only to prevent loosing anymore time and money, this guy will do the job for me and he will get paid by my insurance, so from my point of view its only to SAVE money and time, but for sure on your side It may look like something else, considering all people that looks mad to acanac.
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| reply to Lynn
What kind of protocol are you talking about?
I've been waiting for one month, and recenty receive one reply in my ticket saying I need to call them.
And guess what? Nobody answers the phone.
Maybe I can wait for one year and receive an email saying that I won't receive any refund because at that time it's over.
I don't know how this type of criminal activity can exist. | |
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