 andybPremium
join:2003-05-29
SW Ontario
kudos:1
 ·TekSavvy DSL
| Rogers Wireless new cancellation policy Rogers and Fido have successfully implemented their new cancellation policy. This officially started a couple days ago and somewhat brings Quebec’s Bill 60 into place across the country, plus a bunch of new creative names:
- Device Savings Recovery Fee (DSRF)
- Economic Inducement (new name for the Service Agreement/Service Agreement Term)
- Additional Device Savings Recovery Fee (ADSRF)
- Service Deactivation Fee ($12.50 – not applicable to Québec or Manitoba)
Rogers states in their terms and conditions that “In other words, DSRF = Economic Inducement – [Economic Inducement x (# months elapsed in your Service Agreement Term ÷ Total # months in your Service Agreement Term)] + applicable taxes.”
It’s all very confusing, but basically it’s what we’ve stated before: Hardware Savings / # of months in term X # of months remaining in the term + $12.50. Here’s a rundown of how it might look for you:
Let’s say you purchased the Rogers Motorola RAZR – the retail price is $649.99, but you opted for a 3-year term at $99.99. A year later you decide to cancel, so it’ll be $549.99/36 x 24 months + $12.50 = $379.16.
However, there seems to be an additional charge for those who have a data plan...
More at
»mobilesyrup.com/2012/01/24/roger···ion-fee/ |
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 HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:12 | I think they forgot to add the lube fee.
What a joke.
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GO LEAFS GO! |
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| How is it a joke? You only pay back what you saved on the device plust $12.50 |
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HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:12 | Yeah, like it really costs them $12.50 to cancel service. fuckin nickel and diming at every turn...
And all these new fancy acronyms, are just the same ol ETF just rebadged to confuse.
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GO LEAFS GO! |
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| No its not the same ETF. If you buy a phone on a contract that is only worth $200 outright, the ECF on the new system would never be more then $212.50. Whereas on the old system it can be as high as $400. How is that even close to being the same? |
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| Re: Can we hope for 25mbps (or more) on Tek Cable soon? This is actually a great step forward. No more one size fits all ETF, something that actually makes sense. |
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andybPremium
join:2003-05-29
SW Ontario
kudos:1 | You must be missing the data part.That brings it back close to the old etf.They have just changed all the names to make it more confusing |
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| Nope didn't miss anything. If you take a subsidy on the smartphone, the data subsidy is just weighted more heavily compared to the voice subsidy. Therefore customers cannot sign up for data plans and get promotional pricing on smartphones and cancel their data plans without paying a hefty fee. However the overall etf will not exceed the cost of the phone. |
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delius
join:2006-07-30
Dorchester, ON | can this change let out of my contract if i disagree with the changes to tos? |
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| ^^
No. The changes only affect customers who enter into contracts after Jan 22. |
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 elwoodbluesElwood BluesPremium
join:2006-08-30
HarperLand
·Cybersurf Intern..
| reply to delius
said by delius:can this change let out of my contract if i disagree with the changes to tos?
No it only affects those entering new contracts as of Jan 22/2012, they figured that one this time around.
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No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake....... |
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bt
join:2009-02-26
canada
kudos:1 Reviews:
·Start Communicat..
| reply to andyb
Re: Rogers Wireless new cancellation policy said by andyb:However, there seems to be an additional charge for those who have a data plan...
I'm not sure if they're double dipping, or just doing a really poor job of saying that they're splitting the subsidy into 2 line items.... |
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 PaoloMr. Wireless
join:2004-05-29
Canada | or you can buy phones outright and not have to worry about the ecf like the rest of us smart folks do
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Happiness is like peeing your pants... Everyone can see it, but only you can feel its Warmth!! |
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| I'd rather not pay a grand to get a phone. As Bad as people say rogers are, the other carriers are just as bad, they just don't have as many subscribers so not many complaints.
For me, there have been a few billing problems in the past year or two (because of stupid agents) but the actual service has worked fine so there's no real need to switch carriers.
Everyone seems to forget, the grass may actually not be greener on the other side. Other carriers have their share of problems too. |
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bt
join:2009-02-26
canada
kudos:1 Reviews:
·Start Communicat..
| reply to Paolo
said by Paolo:or you can buy phones outright and not have to worry about the ecf like the rest of us smart folks do
If you're going with one of the big 3, you're pretty much a fool to buy the phone outright most of the time. |
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| reply to Paolo
said by Paolo:or you can buy phones outright and not have to worry about the ecf like the rest of us smart folks do
Buying a $700 iphone outright does not mean that Rogers will cut me a deal, I will still pay about $80/month for data/voice, might as well make them pay for my phone and just pay the $80/month for the next 3 years. Believe me, I did research before buying my iphone outright from the Apple store so I just took one out for $149 from Rogers. |
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 J E F FWhatta Ya Think About Dat?Premium
join:2004-04-01
Kitchener, ON
 ·Rogers Hi-Speed
 ·Rogers Portable ..
 ·magicjack.com
| reply to Paolo
said by Paolo:or you can buy phones outright and not have to worry about the ecf like the rest of us smart folks do
What's the point? You buy a smartphone for $99 ($599) with a 3 year contract and sign for a $45/month plan. OR, you buy the $599 smartphone and get a $45/month contract plan and hope it doesn't go up while you have that phone. If Rogers or Bell had discounts for people who bought the phones non-subsidized, it'd be all over it. But that's not the case. No deals for BYOP. Discount should have to be at least $15/month for it to be even worthwhile.
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If you can't explain it simply, you don't understand it well enough. - Albert Einstein |
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J E F FWhatta Ya Think About Dat?Premium
join:2004-04-01
Kitchener, ON Reviews:
·Rogers Hi-Speed
·Rogers Portable ..
·magicjack.com
| reply to andyb
I think it's fair. Looks fair to me. You're out $12.50, and never paid interest during that period. Would the service deactivation fee be waived if you were simply changing your account?
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If you can't explain it simply, you don't understand it well enough. - Albert Einstein |
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| reply to andyb
I have just signed up Fido for 3 Yrs term for a Nexus phone, the Economic Inducement is $49.99 and Addition Economic Inducement is $425.
ie if I terminated the Data option, the ADSRF=$425*#of months elapsed/#of months of agreement
If I terminated the voice & data, the total DSFR applied ($474.99)
That's why I cancel the agreement within 15 days and buy the cell phone myself (No penalty for early termination under the new policy except $12.50 service fee, is it true or not ? I will call Fido to certify) |
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| There's no $12.50 fee if you cancel and return the phone within the buyer's remorse period. |
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