| Fee for Moving Service I will be moving soon and will need to relocate my current service to my new residence. I will still be located in the same town. Anyone know the fee for this? |
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zed261Premium
join:2011-11-11
Cleveland, TN | if you call and threaten to cancel there move you for free |
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| reply to GreenJello
If you're still going to be living in the same town and residence is already set up for cable, there shouldn't be a fee, should there be? I'd imagine there might be though if you have a business account.
If residence is already set up for cable, I would try connecting things up before I contacted Charter, for sure.
Otherwise,
Yes, threaten to cancel and see what happens.
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zed261Premium
join:2011-11-11
Cleveland, TN Reviews:
 ·Charter
| said by cork1958:If you're still going to be living in the same town and residence is already set up for cable, there shouldn't be a fee, should there be? I'd imagine there might be though if you have a business account.
If residence is already set up for cable, I would try connecting things up before I contacted Charter, for sure.
Otherwise,
Yes, threaten to cancel and see what happens.
worse case seneria the cancelation goes through and you get a chance to get the new customer discount |
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| reply to GreenJello
I moved across town in July and there was a fee, but it didn't really upset me because there was a truck roll involved, and they had to set up phone, Internet and tv (they ran and/or verified all runs I wanted "hot" were set up like I want). They were on time and spent about 1.5 hours doing everything that needed to be taken care of; I had no problems.
I think the fee was $50 or thereabouts. |
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| Which is more or less what the situation I described above may be if house isn't already set up for Charter.
I could understand that fee then myself.
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| To clarify, the TV runs were set up for Charter, but they had to run phone(s) and Internet (prior owners were AT&T customers on those services). |
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| reply to GreenJello
I've seen the cable hookups in the house and the box outside. Not sure of the phoneline hookups. Will need to check on that. |
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