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yanks

join:2003-09-10
USA

Problem with Linksys router with AT&T Westell modem

To make a long story short I had an internet connection but this morning when I went opened my browser there was a message from AT&T that there was a problem and I should call customer service.

The AT&T agent had me go through entering the 192.168.1.254 address several times but it would not log in to the modem page. She then had me change settings for my modem to PPPoE and finally I got a connection, but then I was not able to get a wireless connection with the router.

I went back and rebridged the modem, and when I went to put in the setttings of the router for PPPoE there was already a password with more "dots" than my AT&T network password.

Anyway every time I try to change the the password it still comes up with more dots than what I enter, and resetting the router doesn't help, the password is still there.

Can I change the settings of the router to DHCP? Would that work?

I'm not by the computer now or I would try it, but I wonder if that would help


heels_fan
1.20.09 The start of Socialism
Premium
join:2003-02-07
Columbia, TN
kudos:1

here is what I did when I had to add a wireless router at the in laws.

Called support and had them issue a new network password.
Put that password in the modem and verified that I was able to connect and get access the internet.

Change the modem to bridge mode, save changes and unplugged the modem from the power.

Reconfigured the router for PPPoE with the new network password.
Save the changes. Unplugged the power from the router.

Plugged the power in for the modem and let it sync.
Plugged the router in and let it do the authentication and get an IP address.
Then I restarted the PC.
The dots may or may not be indicative to the actual characters in your password.
--
everyone is born ignorant. some are born stupid, others achieve stupidity and the rest have stupidity thrust upon them.



wayjac
Premium,MVM
join:2001-12-22
Indy
kudos:1

reply to yanks
You can let the modem continue to do the pppoe and the router can be reconfigured to be a access point


cramer

join:2007-04-10
Raleigh, NC
kudos:5

reply to yanks
That's how it works. It won't show you anything about your password; it simply fills the box with a set number of dots.


yanks

join:2003-09-10
USA

reply to heels_fan
Thanks. I'll try it out



NetFixer
Freedom is NOT free
Premium
join:2004-06-24
The 'Boro
Reviews:
·Vonage
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·AT&T Southeast

1 edit

said by yanks:

Thanks. I'll try it out

That will probably work unless you have one of the newer SBC inspired brain dead modems that only allow one attached device.

If that turns out to be the case, then you can try the following things:

1. Put the modem back into bridge mode and this time ignore the number of dots you see displayed in the router setup page, and re-enter your username/password. If that still does not work, go to the AT&T/Yahoo portal site ( »att.my.yahoo.com/ ), and use the Member Center link to reset your network password (and then of course, use the new password in your router). Unless AT&T has once again changed the method used for PPPoE, thereby making it not work with your router (they do this frequently), that should work.

2. Put the modem into IP Passthrough mode. It may not be explicitly called that in your modem (and just saying that you have a Westell modem does not tell me which modem you have), but there should be a place to have the modem do the PPPoE authentication and then pass the public IP address to a router that uses DHCP on its WAN interface (of course you will need to change your router to use DHCP on its WAN interface for that to work). If that mode is not compatible with your router (and it is not universally compatible anymore than is PPPoE), then try the next option).

3. Do the PPPoE in the modem, set your router to use DHCP on its WAN interface, and put the router into the modem's DMZ.

Even if you have one of the new brain dead SBC inspired modems, one of the above options should work (unless your router actually has a problem).
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower

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