| [AB] Got Shaw BB50 trial last night, download speed was super ba Shaw installer came last night to install modem/wireless router. Tried downloading several 2GB ISO from Microsoft site and download speed were terrible! I still have my Telus HS15 and downloading the same files (one at a time download to test speed), I get around 1300 kbps, but with BB50 from Shaw starts from 10 kbps then climb up to around 600 kbps. I called Shaw support (which took about 45 min. to actually talk to a person) and was told that everything is good on their side. The guy was saying that it might have to do with the routing of the server. But I tried downloading from other website (downloaded ISO from different Linux distribution websites) and result was consistent. Shaw download speed was bad!
Anyone know that I can do to speed this up?
Let me know.
Thanks,
Rick.. |
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| Re: [AB] Got Shaw BB50 trial last night, download speed was supe What speeds are you getting at speedtest.net and speedtest.shaw.ca? |
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| I will have to do that tonight and will post it here.
Thanks,
Rick.. |
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| I would also suggest having your Shaw provided modem/router unit put into bridged mode, and plugging your own router into it. |
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| Or even direct to your computer to test. |
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| reply to rickshaw
Cable internet speeds seem to be loused up everywhere in Canada. I've yet to find the problem other than the cheapskate approach of the Canadian isp's. It looks like the entire Canadian backbone needs a complete overhaul. This problem does not exist in the rest of the world. In the rest of the world speeds at peak time between 7 and 9 pm do not fall off one iota. |
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| said by Chucks Truck :Cable internet speeds seem to be loused up everywhere in Canada. I've yet to find the problem other than the cheapskate approach of the Canadian isp's. It looks like the entire Canadian backbone needs a complete overhaul. This problem does not exist in the rest of the world. In the rest of the world speeds at peak time between 7 and 9 pm do not fall off one iota.
Yeah... talk to a Comcast (or insert US ISP) or British Telecom customer... |
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| reply to rickshaw
probably won't apply to you but I had fickle, but fairly slow bb 50 speeds for months on end. I just gave up and accepted it a long time ago.
last week my mobo broke and I bought a new asus one with an intel nic built in.
My speeds went from 2000 - 3500 KB/s to 5800 - 6000 KB/s at all times of the day with Astraweb.
before I had a dlink nic card |
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| reply to Chucks Truck
said by Chucks Truck :Cable internet speeds seem to be loused up everywhere in Canada. I've yet to find the problem other than the cheapskate approach of the Canadian isp's. It looks like the entire Canadian backbone needs a complete overhaul. This problem does not exist in the rest of the world. In the rest of the world speeds at peak time between 7 and 9 pm do not fall off one iota.
Have you ever actually used internet in the US? Their entire infrastructure is screwed. I've had far better experiences here  |
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| Shaw installed a Cisco wireless router/cable modem. I turned off the wireless and firewall of the box and directly connected my main PC. Still the same after doing all that. On average I can see about 500 to 600 kbps. There were odd times 2x or 3x that the download was 2Mbps and that was it.
I am kind of disappointed with the BB50. I was expecting a defining difference between that any my existing Telus HS15.
Oh btw, speed test (speedtest.net) was impressive but that is about it. Actual download from websites were not impressive.
Is this what I should expect from BB50? Might as well stay with my Telus HS15, its a lot cheaper too! |
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Doonz
join:2010-11-27
Beaumont, AB Reviews:
 ·Shaw
| said by rickshaw:Shaw installed a Cisco wireless router/cable modem. I turned off the wireless and firewall of the box and directly connected my main PC. Still the same after doing all that. On average I can see about 500 to 600 kbps. There were odd times 2x or 3x that the download was 2Mbps and that was it.
I am kind of disappointed with the BB50. I was expecting a defining difference between that any my existing Telus HS15.
Oh btw, speed test (speedtest.net) was impressive but that is about it. Actual download from websites were not impressive.
Is this what I should expect from BB50? Might as well stay with my Telus HS15, its a lot cheaper too!
What website are you downloading from. I have no trouble Saturating my link |
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| I tried downloading from Microsoft websites, downloading trial products in ISO format. Also tried downloading from different Linux flavour websites, ie. Linux Mint, etc. |
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| reply to rickshaw
said by rickshaw:Shaw installed a Cisco wireless router/cable modem. I turned off the wireless and firewall of the box and directly connected my main PC. Still the same after doing all that. On average I can see about 500 to 600 kbps. There were odd times 2x or 3x that the download was 2Mbps and that was it.
I am kind of disappointed with the BB50. I was expecting a defining difference between that any my existing Telus HS15.
Oh btw, speed test (speedtest.net) was impressive but that is about it. Actual download from websites were not impressive.
Is this what I should expect from BB50? Might as well stay with my Telus HS15, its a lot cheaper too!
If the speedtests are successful, then the service is successful. Shaw is not responsible for the speeds available off websites they do not control. They are giving you a 50 mbps pipe to the internet, but as for what sites on the internet make available to you...
Services like Newgroups that use multiple connections are better. Some folks recommend browser addons that make multiple connections, like "downthemall" and such. |
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CR123
join:2006-11-04
Vancouver, BC | said by ravenchilde:If the speedtests are successful, then the service is successful. Shaw is not responsible for the speeds available off websites they do not control. They are giving you a 50 mbps pipe to the internet, but as for what sites on the internet make available to you...
Uh, yes and no. The OP states that a 15Mbps service is outperforming a 50Mbps service on the same downloads.
So it's likely something's up, right?
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- The content of this post is my opinion, and does not reflect the opinions of my employer. - |
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Doonz
join:2010-11-27
Beaumont, AB Reviews:
·Shaw
| said by CR123:said by ravenchilde:If the speedtests are successful, then the service is successful. Shaw is not responsible for the speeds available off websites they do not control. They are giving you a 50 mbps pipe to the internet, but as for what sites on the internet make available to you...
Uh, yes and no. The OP states that a 15Mbps service is outperforming a 50Mbps service on the same downloads. So it's likely something's up, right? Yeah the OP has no control over the servers that are sending him the data. Sorry but as long as The connection speedtest's are decent there isnt anything for shaw to do. |
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| reply to CR123
said by CR123:said by ravenchilde:If the speedtests are successful, then the service is successful. Shaw is not responsible for the speeds available off websites they do not control. They are giving you a 50 mbps pipe to the internet, but as for what sites on the internet make available to you...
Uh, yes and no. The OP states that a 15Mbps service is outperforming a 50Mbps service on the same downloads. So it's likely something's up, right? If speedtest.net and speedtest.shaw.ca show the bandwidth is there, then who knows what is going on with remote servers on the internet. |
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| reply to rickshaw
You turned off the wireless and the firewall,
Did you have the modem put in bridge mode, to turn off all Layer 3 functions?
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Yes, I am not employed and looking for IT work. Have passport, will travel. |
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 XT0RTS3x, Drugs, War
join:2001-07-28
Edmonton, AB | reply to ravenchilde
That's the kind of mentality that I hate about most ISP's. Speedtests don't mean squat when troubleshooting speed issues. I might as well do a speedtest on my LAN (/sarcasm). If two ISP's are giving two different results, then I suspect the ISP to be having some issues with routing. At that point, fire off a few emails to SJRB and have them look into it.
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Core i7 2720QM : GTX 460M : 6GB DDR3-1333 : 320GB x 2 in RAID 0 : Windows 7 Professional SP1
Anonymous posts are filtered. |
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| said by XT0RT:That's the kind of mentality that I hate about most ISP's. Speedtests don't mean squat when troubleshooting speed issues. I might as well do a speedtest on my LAN (/sarcasm). If two ISP's are giving two different results, then I suspect the ISP to be having some issues with routing. At that point, fire off a few emails to SJRB and have them look into it.
If you can find different results on two ISPs then it might be a peering/transit issue. That's a good add to the topic. It can be worth it to check with friends.
I have to say that everything is about experience and expectations. All the activities I use Shaw for are blazing fast, thus I am happy.
To be fair: I haven't used DSL for 10 years.
To be honest: I couldn't see myself going back to less than 50 mbps. If you haven't tried BB50, I think you should, for at least a month. Just see what it's like. |
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 ShawSean
join:2010-07-16
Vernon, BC
kudos:12 | reply to rickshaw
Hey rickshaw,
Have you tried bridge mode yet? Please contact me via PM and we'll have another set of eye's take a look at your connection.
Cheers.
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Sean
Twitter - @Shaw_Sean |
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