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negativeduck
Premium,VIP
join:2002-02-14
Centreville, VA
kudos:1

Just correcting SBG 6580 is supportable.

ummmm not correct, you most certainly can. There is a chance of a problem on new 3.0 hardware locking but usually we get a problem report with a model number and can get it rectified. Generally our holdout is to say that EMTA's (units with built-in phone) can not be BYOM.

My Guy Scott just checked for me and we have several hundred users with that model.. you most certainly can use it.

Apologies if someone steered you in the wrong direction.
--
Bryan Laird
RCN Engineering

Adam H

join:2012-02-14

how would one go about talking with rcn so can get there SBG 6580 gateway online?


negativeduck
Premium,VIP
join:2002-02-14
Centreville, VA
kudos:1

You would just need to give them the mac address when you call into customer service.

Again they work and work just fine someone probably was either new or miss understood something.
--
Bryan Laird
RCN Engineering


Adam H

join:2012-02-14

Thank you I was able to contacted RCN and get my gateway online. But is seems that I am not getting the DL/UL speed I should. The internet plan I have is 25/2 but when I do the speed test i am getting about

Max Download Speed: 7.93Mbps

Max Upload Speed: 901.96Kbps

Any suggestion?

Thank you


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