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ceecee3369

join:2006-10-03
Patchogue, NY

spotty internet PLEASE HELP

my internet keeps going down and when i look at the lights in both the modem and the router everything is ok but no connection of course i called optimum and all they did was reset the modem which i could have done myself. then i have to wait 10 minutes and then plug in router and then plug in ethernet cord and it will work for a while and then down again sometimes i have to switch routers because the wireless won't work but the straight ethernet connection does wtf is this sh*t somebody please help me i am f*cking stuck because no fios not even 4g in my area ( THANKS SH*TBAG LOWELL)


tmpchaos
Requiescat in pace
Premium,Mod
join:2000-04-28
Hoboken, NJ

Sounds like more of a router issue. What router(s) do you use?


ceecee3369

join:2006-10-03
Patchogue, NY

reply to ceecee3369
one is an actiontec and one is a link sys


frdrizzt

join:2008-05-03
Ronkonkoma, NY

Is there a reason you need 2? I'd pick the newer/more powerful router and connect it directly to the modem, and remove the other. It could be that if both are wireless that they're on the same channel causing wireless interference with the other.

If you have a laptop, you can always connect it with a wire to see if it drops. If it does, and is plugged into the second router (i.e. not the one connected directly to the modem), connect it in the first router and see if it is back online without powering down either router or modem. If it still drops, try bypassing both routers (or swap the "first" router for second and repeat test) to see if it continues to drop.


ceecee3369

join:2006-10-03
Patchogue, NY

reply to ceecee3369
i got a new router (actiontec) when boost was installed everything was ok for 1 week then no internet but all lights on both said ok so i switched routers all ok for 1 day then poof no internet at that point i didn't know you had to reboot modem when installing a new router so i did that and put actiontec back in all good for 2 weeks then today same thing put link sys in all ok for now


ceecee3369

join:2006-10-03
Patchogue, NY

reply to ceecee3369
just went out again hardwired to modem right now gonna put actiontec back in can't be both routers



tmpchaos
Requiescat in pace
Premium,Mod
join:2000-04-28
Hoboken, NJ
Reviews:
·Optimum Online
Host:
All Things Macintosh
Bell Canada
Digital Imaging
Digital Imaging Te..

reply to ceecee3369
When it's down, check the status page of the router. Are you wired or wireless from computer to router? If wireless, do you have the same issue when you connect via wire?
--
***ATMFAQ***DIFAQ***Kitchen Sink***


ceecee3369

join:2006-10-03
Patchogue, NY

reply to ceecee3369
just got back from best buy with an airport extreme lets see btw its not my laptop we have an hp a mac and a kindle all experienced same connection problems with other routers



tmpchaos
Requiescat in pace
Premium,Mod
join:2000-04-28
Hoboken, NJ
Reviews:
·Optimum Online
Host:
All Things Macintosh
Bell Canada
Digital Imaging
Digital Imaging Te..

Everything you've said so far is pointing to router issues. That's why I'm interested in knowing what the status screen shows when in a down condition as compared to an up condition.
--
***ATMFAQ***DIFAQ***Kitchen Sink***


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