 dillyhammerA. Good. Start.Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9
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| reply to Gone
Re: [Burloak] Usage Based Billing Nightmare said by Gone:Does anyone know of any contacts at CTV or the Toronto Star?
I've sent Rosie DiManno an email. If she can't jump in for any reason, I do have some contacts at Torstar that I actually know personally and I'll call them, but I think Ms. DiManno is the right person to grab this.
In the meantime, if Steve Anderson at Open Media can run with this for even a little bit it'll be a big help. I've also made him aware.
Mike
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Cogeco - The New UBB Devil |
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peterboroAvatars are for posersPremium
join:2006-11-03
Peterborough, ON | reply to OhNo
Just an FYI the limit in Ontario small claims is $25,000.00 so you only need a paralegal for this one.
You would probably have to pay the bill first, as your credit rating might be impacted, and to actually suffer damages as small claims has limited relief options to a plaintiff.
I'm sure there would be no shortage of people who would testify one your behalf about the meter issue that you could get qualified as an expert witness.
Also you can get awarded additional damages depending on the actions of the defendant in this case. If it hits the media an undisclosed settlement in excess of the actual damages will result. |
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 GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3
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| reply to dillyhammer
said by dillyhammer:I've sent Rosie DiManno an email. If she can't jump in for any reason, I do have some contacts at Torstar that I actually know personally and I'll call them, but I think Ms. DiManno is the right person to grab this. I knew there was someone who wrote for the Toronto Star who loves this kind of stuff, and that's who it was. We need to get this out into the mainstream media so that regular non-technical people know just how much they can be screwed. |
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| said by Gone:We need to get this out into the mainstream media so that regular non-technical people know just how much they can be screwed.
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
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| Yeah, and it's also worth noting that there is no competition in Cogeco territory like there is in Rogers' territory and Bell has barely built in their FTTN network in many of the communities Cogeco serves, which means we have no choice but to take it up the ass, and Cogeco knows this, which is why they can get away with it - or at least they think they can.
We need to get the shit to hit the fan over this. Getting as much coverage as possible is key. |
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 AsawulfIgnorance is blissVIP
join:2005-08-17
Trois-Rivieres, QC
kudos:3 | reply to OhNo
Flipped a PM to the OP for account infos for review because... we do care. |
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| said by Asawulf:Flipped a PM to the OP for account infos for review because... we do care.
Get his account info so you can get his address to mail him some lube? I don't think it'll help. |
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peterboroAvatars are for posersPremium
join:2006-11-03
Peterborough, ON | reply to Asawulf
said by Asawulf:Flipped a PM to the OP for account infos for review because... we do care it will end up in the media. Fixed.  |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
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| reply to Asawulf
said by Asawulf:Flipped a PM to the OP for account infos for review because... we do care. We know you guys who post here care, otherwise you wouldn't be here. That has never been called into question.
The issue is your corporate policy. It is quite clear that the people who come up with these things do not care. The only thing they care about is the bottom line and finding ways to pay for their European folly.
Please do not confuse our outrage here with outrage against you guys. Nothing could ever be further from the truth. |
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jpaik
join:2002-01-09
Hamilton, ON | reply to peterboro
+1 to this. I was also going to suggest Ontario small claims.
By now, Cogeco management must know about the particulars this issue, and is hopefully looking at a resolution.
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minimum waste, maximum joy |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
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| reply to peterboro
It needs to get out into the media regardless of whether Cogeco quickly jumps on this and fixes it. That's my concern here, I almost hope they don't fix it or put up a stink about fixing it just so that there is more noise over this. |
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| reply to OhNo
Even if Cogeco did NOW try to remedy this situation, I would still urge taking this absurdity to the press. Because of Course Cogego would have taken this route if there wasn't the threat of public exposure. |
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AsawulfIgnorance is blissVIP
join:2005-08-17
Trois-Rivieres, QC
kudos:3 | reply to Gone
No worries Gone, I'm not taking it personally  I'll stay away from the storm for now till we get account's infos |
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| reply to XNemesis
said by XNemesis:Even if Cogeco did NOW try to remedy this situation, I would still urge taking this absurdity to the press. Because of Course Cogego would have taken this route if there wasn't the threat of public exposure.
We need to make them put the overcharge cap back on all their services, otherwise this will just happen again and again and again. |
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dillyhammerA. Good. Start.Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9 Reviews:
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| reply to jpaik
said by jpaik:By now, Cogeco management must know about the particulars this issue, and is hopefully looking at a resolution.
It's hit the DSLr front page:
»Cogeco User Socked With Thousands in Overages
The DSLr folks state they've contacted Cogeco for a comment.
This should be interesting. Just about anything they say or do, short of a full refund, has to be dummer than saying nothing.
Mike
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Cogeco - The New UBB Devil |
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peterboroAvatars are for posersPremium
join:2006-11-03
Peterborough, ON | reply to Gone
said by Gone:It needs to get out into the media regardless of whether Cogeco quickly jumps on this and fixes it. That's my concern here, I almost hope they don't fix it or put up a stink about fixing it just so that there is more noise over this. True. How many has this happened to, or will happen to, who never spoke up or knew where to go for assistance with an issue like this. |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
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| reply to Asawulf
said by Asawulf:I'll stay away from the storm for now till we get account's infos Right, and I trust you won't take it personally when I advise that the OP does not provide you with his account info to fix it for him, as we need to get as much exposure on this issue first before it is corrected. We know your intentions are good, we just have a little shit to kick up over this first. |
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dillyhammerA. Good. Start.Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9 Reviews:
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| reply to peterboro
said by peterboro:How many has this happened to, or will happen to, who never spoke up or knew where to go for assistance with an issue like this.
Or that it happened to and they didn't even know it because they don't read their bills and the money comes straight out of their accounts.
Let this be a lesson to people on automated debits and CC payments. Nightmare ahead.
Mike
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Cogeco - The New UBB Devil |
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peterboroAvatars are for posersPremium
join:2006-11-03
Peterborough, ON | reply to Gone
I anticipate if the account details are forwarded a large broom descends and the rug lifts. |
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| reply to OhNo
submitted story to slashdot. Anyone else we should send this to? |
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