 dillyhammerBack to TeksavvyPremium,MVM
join:2010-01-09
Hamilton, ON
kudos:9
 ·Cogeco Cable
 ·TekSavvy DSL
·Caneris
 ·voip.ms
| reply to peterboro
Re: [Burloak] Usage Based Billing Nightmare said by peterboro:Oh look someone with shares that are gorging on dividends from UBB profits.
LMAO.
You know, when all is said and done Cogeco will take a bit of a black eye here, lose maybe a couple dozen customers (my calls have resulted in 3 cancellations already, excluding my own which is imminent), then announce record profits for the next quarter.
We can do what we do, and well we should. But the 'calculators' of the world are like the vast majority of Canadians. Sheep, who cannot see the colour of shyte for wearing rose-coloured glasses.
The problem is long-term systemic regulatory corruption. We can slap the Cogeco's of the country on the wrist, but what we really need to do is paddle someone's ass in Ottawa but good.
Once Cogeco gets my cancellation letter, Christian Paradis and James Moore are going to get a piece of my mind - and I can tell you right now, it will be fscking loaded with colourful commentary.
Mike
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Cogeco - The New UBB Devil
»[Burloak] Usage Based Billing Nightmare |
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| reply to calculator
said by calculator :And your right, it looks like the bill was revolving because it was not paid, so the OP DID know that there was charges going on but seemed to ignore it, while ignoring paying the bill.
The OP only noticed what was going on after an automatic withdrawl. He/She did not receive bills leading up to the withdrawl. Bills are one month behind and another 2 weeks for automatic withdrawl. The first +$800 bill in December was for October usage. Discovering this in December then means they would have already amassed overusage for November and anything used up until the discovery in December. |
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 IHMPremium,VIP
join:2001-12-18
Hamilton, ON | reply to dillyhammer
said by dillyhammer 
But for data?
Measurement Canada: "Not within our mandate".
Mike
It should be. If they want to sell it like electricity or gas they should be subject to the same rules.
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2 Large Bunnies...1 Dead Penguin |
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 dwaneBhell free as of Nov 29, 2011
join:2003-10-08
Pembroke, ON
·Cogeco Cable
·Bell Sympatico
1 edit | reply to dillyhammer
Dillyhammer has a good point.
Unfortunately this crappy situation is exacerbated by the crappy options most of us have for ISP's.
I know my problem is much like many other Canadians' - no real options beyond one or two incumbents.
I got rid of Bell because of chronic latency and lag on my 5MB account, plus constant price increases across the board for NOTHING NEW.
That kind of rules out using a re-seller, because it will be the same shitty over-subscribed phone lines/dsl along with an EXTRA level of bureaucracy to get issues dealt with.
My choices?
Bell/re-seller OR Cogeco. That's it.
Cogeco's 80GB per month cap on a 14MB connection is a joke.
What I have decided is that every month that I go over 80 GB and incur extra fees I will send an email to Cogeco bitching and moaning about their draconian caps.
It may not change a damn thing, but at least it willl be cathartic for me. |
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dillyhammerBack to TeksavvyPremium,MVM
join:2010-01-09
Hamilton, ON
kudos:9 Reviews:
·Cogeco Cable
·TekSavvy DSL
·Caneris
·voip.ms
2 edits | reply to OhNo
all ready for pickup |
I will be eating the $75 early cancellation fee, which will appear on my last invoice.
Tech booked for March 12th to pick up the equipment, modem and switch for static ip.
All recorded with rep name and number, all nice and formal like.
Teksavvy 12/1 DSL over a dry loop, install complete, went off perfectly. I'm 100% switched over. Not even going to bother using up the month I'm paying for between now and March 10th.
So that's it then.
Mike
--
Cogeco - The New UBB Devil
»[Burloak] Usage Based Billing Nightmare |
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peterboroPremium
join:2006-11-03
Peterborough, ON | said by dillyhammer:Just got off the phone with Cogeco. 30 days notice given. Cancellation effective March 10. You realize they are going through the logs right now to put a name to the prick posting nasty things about them online.
Expect the unexpected.   |
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| said by peterboro:said by dillyhammer:Just got off the phone with Cogeco. 30 days notice given. Cancellation effective March 10. You realize they are going through the logs right now to put a name to the prick posting nasty things about them online. Expect the unexpected. When he goes crawling back to them after he realizes resold Bell is even worse, they will have an Astrix next to his name with some notes to charge more or delay install as much as possible. |
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dillyhammerBack to TeksavvyPremium,MVM
join:2010-01-09
Hamilton, ON
kudos:9 Reviews:
·Cogeco Cable
·TekSavvy DSL
·Caneris
·voip.ms
| reply to peterboro
said by peterboro:You realize they are going through the logs right now to put a name to the prick posting nasty things about them online.
Expect the unexpected.
Marcer has called me on my house phone.
I'm easy to find.
Besides, this is not nasty. This is calm and cool.
I can do nasty though. No problem.
Mike
--
Cogeco - The New UBB Devil
»[Burloak] Usage Based Billing Nightmare |
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Reviews:
·Cogeco Cable
1 edit | reply to all gravy
said by all gravy :When he goes crawling back to them after he realizes resold Bell is even worse, they will have an Astrix next to his name with some notes to charge more or delay install as much as possible.
If I had an option to take resold Bell right now I'd take it. I'd much rather deal with a company like TekSavvy who do what they can for the customer and the industry as a whole rather than a company like Cogeco who continues to tighten the screws on their customers at every opportunity they can grasp at.
C'est la vie, however.
If Cogeco were really better than resold Bell, this thread wouldn't exist. |
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dillyhammerBack to TeksavvyPremium,MVM
join:2010-01-09
Hamilton, ON
kudos:9 Reviews:
·Cogeco Cable
·TekSavvy DSL
·Caneris
·voip.ms
| I was going to fire up some french too, but I've had my fill of colourful commentary for this week.
Mike
--
Cogeco - The New UBB Devil
»[Burloak] Usage Based Billing Nightmare |
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| reply to got_milk
said by got_milk:said by all gravy :When he goes crawling back to them after he realizes resold Bell is even worse, they will have an Astrix next to his name with some notes to charge more or delay install as much as possible.
If I had an option to take resold Bell right now I'd take it. I'd much rather deal with a company like TekSavvy who do what they can for the customer and the industry as a whole rather than a company like Cogeco who continues to tighten the screws on their customers at every opportunity they can grasp at. C'est la vie, however. If Cogeco were really better than resold Bell, this thread wouldn't exist. Bell is hard to beat in terms of crap service. The crap they pulled on their beloved customers who keep them in jobs, their slow speed, unreliability in all services, their horrible support that makes you want to vacation in Iraq to relax, the nickle and diming you to death, and their lies at every turn possible.
Cogeco is a close second in all of this of all the other companies with how they decided to label and treat their own beloved customers, and what they had to say to the CRTC, and with what they did to all of you to steal your money while denying it.
Buying resold Bell is just putting money back in their pocket no matter how you look at it with all their fee's they are raping the resellers for.
Pick your poison. |
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dillyhammerBack to TeksavvyPremium,MVM
join:2010-01-09
Hamilton, ON
kudos:9 Reviews:
·Cogeco Cable
·TekSavvy DSL
·Caneris
·voip.ms
| said by all gravy :Bell is hard to beat in terms of crap service. The crap they pulled on their beloved customers who keep them in jobs, their slow speed, unreliability in all services, their horrible support that makes you want to vacation in Iraq to relax, the nickle and diming you to death, and their lies at every turn possible.
Cogeco is a close second in all of this of all the other companies with how they decided to label and treat their own beloved customers, and what they had to say to the CRTC, and with what they did to all of you to steal your money while denying it.
Buying resold Bell is just putting money back in their pocket no matter how you look at it with all their fee's they are raping the resellers for.
Pick your poison.
Pretty hard to argue with any of this. I've almost always supported smaller indie ISPs over the years, like Magma (out of Ottawa, before Primus turned it to crap), and Teksavvy. I moved away from DSL for political reasons... because it involved B#ell.
But Cogeco has gotten so bad with their shenanigans over the last little while - this thread taking the cake - that going back to a service that relies on B#ell seemed better than the alternative of staying with Cogeco.
That's pretty fscking bad.
Cogeco truly is one arrogant company. In that regard, the worst. They've done every thing they can to thwart TPIA in their footprint, and they've made serious contributions to the oligopoly's efforts to drive internet access prices through the roof.
When a few years down the road everyone's scratching their heads wondering why the digital ecomony is tanking in Canada, one need only point to a very small group of select asshat companies - and their political cronies - who helped make that happen.
Open Media's latest/current campaign is aimed and getting people off the incumbents' internet and on the indies'.
»openmedia.ca/switch
Right now, that's about the only message we can send to the companies themselves. The rest is an uphill battle with a long way to go. I think things will get a whole lot worse before they get better.
Mike
--
Cogeco - The New UBB Devil
»[Burloak] Usage Based Billing Nightmare |
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 GonePremium
join:2011-01-24
Fort Erie, ON
kudos:1 | I would rather give money to a Bell wholesaler (wholesaler - not reseller) who has to pay a portion of the revenue they generate from customers on the wholesale services they purchase from Bell but otherwise still keeps the rest of that revenue to build their own distinct offering and services, versus giving more money directly to Cogeco who keeps it all for themselves and despite that still rapes people for $2500.
I would recommend people think of it that way before making absurd comments that you're still part of the problem with a wholesaler than not. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to dillyhammer
said by dillyhammer:Just got off the phone with Cogeco. 30 days notice given. Cancellation effective March 10....
[PICTURE of COGECO GEAR]
That Cisco modem looks same as what they brought me.
Reliable so far.
Model DPC3000 ? |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6
4 edits | reply to Gone
said by Gone:....I would recommend people think of it that way before making absurd comments that you're still part of the problem with a wholesaler....
Though some Cable TPIA would be worthy of consideration for the same reason, yes ?
[Singing]
When you wish upon a star,
All incumbents leave a scar,
Ripoff rates of UBB,
Our budgets choke.
Rogers, Bell, or Cogeco,
Makes no diff, our money's blown.
Day by day they take our pay,
And leave us broke. |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:1 | Cogeco TPIA would be wonderful, but let's be realistic here - do you expect it to happen on any sort of wide-scale deployment anytime soon? |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | said by Gone:Cogeco TPIA would be wonderful, but let's be realistic here....
Hence the first line of the song.  |
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dillyhammerBack to TeksavvyPremium,MVM
join:2010-01-09
Hamilton, ON
kudos:9 Reviews:
·Cogeco Cable
·TekSavvy DSL
·Caneris
·voip.ms
| reply to Davesnothere
said by Davesnothere:That Cisco modem looks same as what they brought me.
Reliable so far.
Model DPC3000 ?
Yes, DPC3000. Very reliable for me. Not one issue with it, ever.
On a side note, I did notice that the draw on my UPS outlet with the DSL modem VS the cable modem + static IP switch is ~35w less. About $4 a month running 24/7.
Mike
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Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Make The Switch - »openmedia.ca/switch |
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dillyhammerBack to TeksavvyPremium,MVM
join:2010-01-09
Hamilton, ON
kudos:9 Reviews:
·Cogeco Cable
·TekSavvy DSL
·Caneris
·voip.ms
| reply to Gone
said by Gone:I would rather give money to a Bell wholesaler (wholesaler - not reseller) who has to pay a portion of the revenue they generate from customers on the wholesale services they purchase from Bell but otherwise still keeps the rest of that revenue to build their own distinct offering and services, versus giving more money directly to Cogeco who keeps it all for themselves and despite that still rapes people for $2500.
I would recommend people think of it that way before making absurd comments that you're still part of the problem with a wholesaler than not.
Man, I am so glad OhNo came here for help. Really opened my eyes, tell you what. The whole stench of it gave me that little nudge I needed.
Seriously. I still can't get over that they did this. It's boggling.
Mike
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Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Make The Switch - »openmedia.ca/switch |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to dillyhammer
said by dillyhammer:Yes, DPC3000. Very reliable for me. Not one issue with it, ever.
On a side note, I did notice that the draw on my UPS outlet with the DSL modem VS the cable modem + static IP switch is ~35w less. About $4 a month running 24/7.
So you have your UPS plugged into an 'Energy Meter', then into the wall ?
I have such a meter, 'Blue Planet', sold by CT, have tested a few things with it, and have a feeling that we may have posted before (but when ?) about that.
If that is what you are doing - how long before meter gets a reliable read on an item ?
I'm curious as to how much those two Cogeco items together would read sitting idle (no data passing, just plugged into the power of the UPS), and then after that, another read with only the modem plugged in and idling.
And as you used the 2nd box just to get the static IP (borderline money grab IMO as I do not think that my IP has changed in 2 months and I use just the modem), if you were to hook up without the 'static box', would you still get online if their server expected you to be using it ?
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"It's COLD in here, Mister (Premier) McGuilty !   - PLEASE, could I have just a wee piece of COAL for the fire ?"
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Read about : »UBB Nightmare |
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