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Shrug

@videotron.ca
reply to Davesnothere

Re: [Burloak] Usage Based Billing Nightmare

Normally I would tell someone to wait before jumping ship to the brand new guy.

Time and time again in this forum you "early adopters" (AKA suckers) jump ship without a copany even showing they can support or even sustain what they sell.

This was true to teksavvy. This was true for Acanac, this is true for Ebox, this is true for IKTel, This was true for Colba, and likely true for many others. Then everyone starts bitching.

I would give it 3-4 months before making the jump to someone unproven. You are only setting yourself up.


dillyhammer
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LMAO. A man walks through a desert for what seems like a thousand years, finally happens across water, and you tell him "wait, don't drink that until you see someone else take a drink - it might not be good".

Where would technology be without early adopters?

... .... . . ... ....!

Mike
--
Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Make The Switch - »openmedia.ca/switch


eh

@videotron.ca
said by dillyhammer:

LMAO. A man walks through a desert for what seems like a thousand years,

You aren't exactly dying. So the die of thirst analogy rhetoric doesn't exactly equate to what every single one of the resellers have gone through with trying their luck with a new service.

What is it that they say about history?

Here's is your rhetoric rewritten to be more realistic:

A man walks through a desert for what seems like a thousand years, finally happens across water, ah it was a mirage... The man keeps walking for 4 more months till he actually comes across water.


n3k0

@teksavvy.com
reply to dillyhammer
said by dillyhammer:

said by n3k0 :

I already called in & cancelled my Tek service, so just need to wait until the 21st, until Start.ca open up the GougeCo service offerings.



I would have been inclined to wait until I at least got an install confirmation date.

Mike

I am not so inclined to fret, as you are

Start.ca begin offering wholesale GougeCo on the 21st. That gives over 3 weeks before my existing DSL service ends. I think GougeCo techs can coordinate an install given 3 weeks notice.

I will have 20Mbit service for the same price I am paying for 5Mbit now.


dillyhammer
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reply to eh
said by eh :

You aren't exactly dying.

Try telling that to the guy that got $2500 in internet bills from Cogeco for 3 months of service.

Bet he felt like he was dying.



Mike
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Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Make The Switch - »openmedia.ca/switch


dillyhammer
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reply to n3k0
said by n3k0 :

I am not so inclined to fret, as you are

Start.ca begin offering wholesale GougeCo on the 21st. That gives over 3 weeks before my existing DSL service ends. I think GougeCo techs can coordinate an install given 3 weeks notice.

I will have 20Mbit service for the same price I am paying for 5Mbit now.

Curious to see your review of the whole experience.

Mike
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Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
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Gixxer

join:2008-08-27
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reply to OhNo2
Same, I only have internet with GougeCo now, totally looking to get rid of it.

Where did all the GougeCo diehards go? There used to be waves of drones defending this shitty company, I don't see them any more.
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Davesnothere
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said by Gixxer:

....Where did all the GougeCo diehards go ? ....

 
GOUGEco diehards ?

Their hearse went THAT-a-WAY ! [Points in all other directions]


n3k0

@teksavvy.com
reply to Gixxer
said by Gixxer:

Same, I only have internet with GougeCo now, totally looking to get rid of it.

Where did all the GougeCo diehards go? There used to be waves of drones defending this shitty company, I don't see them any more.

I think they admitted defeat.

There used to be a slew of techs in here. Not shills, just decent people, many posting from home on their own time, & helping the community. Once GougeCo went UBB, the company lost much of the good faith they had built over the years, with what was a decent service, IMO.

Those same techs probably got sick of the venom unleashed in here, & of course there may have been 'pressure from above', to stop posting on the Forum.

Then the shills appeared. Offering no other options to GougeCO, other than frightening tales of what awaits if you switched to DSL. Branded as thieves, & 'bandwidth hogs', there were no other options other than DSL or the encumbent GougeCO for many people.

It will be an interesting ride, trying out Start.ca's offerings, & I for one welcome our new Cable overlords.


n3k0

@teksavvy.com
reply to dillyhammer
said by dillyhammer:

said by n3k0 :

I am not so inclined to fret, as you are

Start.ca begin offering wholesale GougeCo on the 21st. That gives over 3 weeks before my existing DSL service ends. I think GougeCo techs can coordinate an install given 3 weeks notice.

I will have 20Mbit service for the same price I am paying for 5Mbit now.

Curious to see your review of the whole experience.

Mike

I'll definitely review the install procedure, & ongoing service offering. It will be interesting to see how things run.

I was just about to pull the trigger on a 16/1 service from Tek, when I read the announcement from Start.ca. I was actually on the 'phone to Tek, getting the final definitive details about the upgrade procedure, 30 minutes prior to reading the announcement.

Like many others who frequent DSLR, I simply ask to have options & choice. Being stuck in Canada's duopoly system of Internet incumbents isn't good for consumers. It's great to see another TPIA provider.

Ad victorem spolias...


Davesnothere
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3 edits
said by n3k0 :

Ad victorem spolias...

 
et cetera

Actually, I did not visit this forum much when I was a TSI customer, so I do not know much about its past, but things sound plausible, the way you explained it.

I too am continuing to keep my pre-booking for START 20/1.5/300 cable, and will report back in CBB forum about the progress.

In some ways, it's a shame that I must make another ISP change, as the Cogeco feed here is solid and fast.

It's just their politics and greed which they forgot/neglected to overhaul when they upgraded their network.


dillyhammer
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said by Davesnothere:

In some ways, it's a shame that I must make another ISP change, as the Cogeco feed here is solid and fast.

It's just their politics and greed which they forgot/neglected to overhaul when they upgraded their network.

Man, I was so happy with my Cogeco connection. Stupid fast, solid as a rock. It was nice to just not have to worry about it. Very disappointed I had to cancel, and very disappointed in the direction Cogeco is going in.

Mike
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Make The Switch - »openmedia.ca/switch


ruddypict

join:2010-03-24
kudos:2
reply to Shrug
said by Shrug :

Time and time again in this forum you "early adopters" (AKA suckers) jump ship without a copany even showing they can support or even sustain what they sell.

As opposed to the suckers who pay way too much for data @ Gougeco.


ruddypict

join:2010-03-24
kudos:2
reply to Gixxer
said by Gixxer:

Where did all the GougeCo diehards go? There used to be waves of drones defending this shitty company, I don't see them any more.

They're still here, just no one (thankfully) believes their tripe anymore.


Gone
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join:2011-01-24
Fort Erie, ON
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1 recommendation

said by ruddypict:

They're still here, just no one (thankfully) believes their tripe anymore.

I feel real bad for the Cogeco guys who still do or have in the past posted here. They've all been extremely helpful and have not only assisted myself but many others on numerous occasions for all sorts of issues. It's not their fault that Cogeco's Quebec-based executive management doesn't know their head from their ass. The Cogeco employees are stuck between a rock and a hard place, because as sure as I am that they know what is going on is a bunch of bullshit, they aren't exactly in a position to speak out about it because, you know, they have families to feed and can't exactly loose their job.


n3k0

@teksavvy.com
+1


Davesnothere
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reply to Gone
said by Gone:

....The Cogeco employees are stuck between a rock and a hard place, because as sure as I am that they know what is going on is a bunch of bullshit, they aren't exactly in a position to speak out about it because, you know, they have families to feed and can't exactly loose their job.

 
Some of them have sympathized with my reasons for leaving.

One said that where he/she lives (in or near Barrie, I think it was), that there IS no cable at all, and so at home has been forced to choose from among the least evil of B$ELL and their Indies.


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reply to OhNo2


dillyhammer
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reply to Gone
I feel bad for them as well. Some of them have been spectacular. I suppose some of them are shying away a bit because the Cogeco forum has become somewhat of an unfriendly place. I've done my share of contributing to that. Just to say, it isn't me or the other avid detractors who brought this on.

Nonetheless, I'm sure this may be having an impact no-one here intended. While I relish the thought of depriving Cogeco of business, I would not want a user or visitor going without help or guidance from DSLr regulars or Cogeco champs simply because a) they see us in here trouncing Cogeco at every turn, or b) as soon as they post asking for help we're in there like dirty shirts telling them how bad Cogeco is and to go elsewhere.

No, I'm not going to let up with the criticism where due, but I am going to try to dial down the snarky rhetoric a tad and be a little more helpful.

Besides, now that I'm back on DSL I can blow off steam bitching about Bell.



Mike
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Davesnothere
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said by dillyhammer:

....No, I'm not going to let up with the criticism where due, but I am going to try to dial down the snarky rhetoric a tad and be a little more helpful.

Besides, now that I'm back on DSL I can blow off steam bitching about Bell.

 
But Bell is SUCH an easy target !

Where's the challenge ?!

[Singing :] "I can't complain, but sometimes I still do." [Joe Walsh]


dillyhammer
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said by Davesnothere:

But Bell is SUCH an easy target !

Where's the challenge ?!

Ha! They're all pretty easy targets these days. Crazy TPIA costs, CBB being R&V'd, $2500 bills, FTTN profile shenanigans, gaming throttled, Bell soaking up Astral... man, what a mess.

What the hell exactly is going on over at the damn CRTC anyway? Is anybody actually in charge over there or is everyone sitting around sucking back thorazine-koolaid cocktails?

Mike
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ruddypict

join:2010-03-24
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reply to dillyhammer
said by dillyhammer:

I feel bad for them as well. Some of them have been spectacular. I suppose some of them are shying away a bit because the Cogeco forum has become somewhat of an unfriendly place. I've done my share of contributing to that. Just to say, it isn't me or the other avid detractors who brought this on.

I definitely don't hold anything against anyone just trying to feed their family. As you said a lot of them are good people just trying to do their jobs.

said by dillyhammer:

No, I'm not going to let up with the criticism where due, but I am going to try to dial down the snarky rhetoric a tad and be a little more helpful.

Was thinking along these lines the other day. Was just about to recommend someone switch away from Cogeco when they mentioned that they don't go over their cap. If it meets your needs (fast, stable, you don't go over the cap) why switch?

Truth is, the harshest thing about the caps was the lack of choice. Now there is choice -- higher DSL speeds, TPIA on Cogeco footprint.


Gone
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Just because I have a lot of respect for the Cogeco employees and am thankful for the help they offer does not mean that I am going to let up on my criticism of the cataclysmic dive that Cogeco has taken as a company over the last few years, either.

And really, think of it this way guys - if the experience as a customer has gotten this bad due to, you know, having to write-off failed ventures in Europe due to an inability to compete without a protectionist government to bail you out, just imagine how bad it must have also gotten to be an employee as well.


n3k0

@teksavvy.com
+1

Have had help from both Krispy & Marcer in the past. I agree with all the other stuff you said as well.

YumYumHungry

join:2012-02-06
reply to OhNo2
Because of this issue I opted to go for TSI. I am able to get 25/7, the cap is 300GB and unlimited between 2am to 8am. If I do happen to go over they are incredibly reasonable (by reasonable I mean I won't have to remortage the house). There have been a few occasions where it has gone down for 5 minutes. Overall, couldn't be happier. Cogeco would not be able to have provided me with a service like this AND then be affordable.


dillyhammer
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reply to Gone
Agreed. I don't think we need to / should let up. I certainly won't. I just may be a bitmore strategic about where I let loose, pick my battles in such a way that new users or those seeking help don't scurry away fearing for their lives.



@n3k0

I did not have many dealings with Krispy, though I do remember some passionate exchanges on the issue of Cogeco's meter reliability and accuracy. For the longest time I believed metering was done at the CMTS and she on the modem. She wound up being right and I ate one of those nasty sandwiches of which we do not speak.

Marcer is a champ for sure. Pretty rare to find people like that who seem to genuinely draw pleasure from helping others. I think he'd be one of those guys that, regardless of how bad things got at Cogeco, he'd just put his head down and keep doing what he's doing. Cogeco would be a far better company if they put him in charge, tell you what.

Mike
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Cogeco - The New UBB Devil -»[Burloak] Usage Based Billing Nightmare
Make The Switch - »openmedia.ca/switch

diskdocx

join:2005-09-26
Burlington, ON
I think most people feel frustrated because at the end of the day there really isn't a choice. Phone, Internet are no longer a luxury/option for most people anymore. I simply cannot do my job without them, and that is the sad reality.

Like many, I have scaled back my TV package and continue to do so. For the past 2 years we have negotiated a 'better' promo-pricing with Cogeco to at least get our bills down a bit.

I have had no complaints about the reliability of the internet service, although the past few months have started to see peak time slow downs. The TV service remains abysmal, and I end up watching x264 rips of my favorite shows anyway (despite paying for the channels) - the quality far surpasses Cogeco's HD feed.

I actually have given up venting. The big 3 don't really care, it is all about maximizing profits and that is their prerogative. They have been able to minimize service and take advantage of customers due to lack of choice/competition. Again, many of us would simply change service providers if the choice was there.

For me, I see little point in raging against the wall. It isn't going to move. I have negotiated the best deal I could up until now. With Smart offering a resold product in my area, I will be switching to them at the end of my current term. Cogeco will know why.

We will likely keep basic home phone services, but cancel everything else. Nothing personal, I just finally have a choice and will move to a superior product at less cost.

Ultimately, as more customers do this, it will no longer be a feasible business model to cut service, quality and treat your source of income like dirt.

Maybe then we will see a philosophical shift.


Davesnothere
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2 edits
said by diskdocx:

....Ultimately, as more customers do this, it will no longer be a feasible business model to cut service, quality and treat your source of income like dirt.

Maybe then we will see a philosophical shift.

 
And is truly a shame that things must progress that far down the slippery slope before incumbent providers WAKE UP and smell the coffee, but that DOES seem to be the case.

Just TRY to convince me that Bell's March FTTN install fee waives to Indie ISPs (passed on to us) is not clear evidence that Bell has recently passed such a milestone !

It may be only a temporary and experimental policy, but to me it is proof positive that a significant quantity of Bell's customer base (including those thru Indie SPs) has been shifting to Cable this past year due to such fees, and that their 'Bean-Counters' have noticed.

Here is some evidence to support that Bell HAS noticed :

»Re: BCE 2011 Year-End Financials

cog_biz_user
i ruin threads apparently

join:2011-04-19
Hamilton, ON
reply to diskdocx
said by diskdocx:

I think most people feel frustrated because at the end of the day there really isn't a choice.

the closed-loop nature of internet really drove me up the wall, but i guess that's business.

what bugs me is that every time there is a new player to the game, the CRTC and the incumbents usually find a way to make life hard for them... look at teksavvy v bell, or wind mobile v incumbents...

if they're so worried about losing customers to the new guys, maybe they should pull their heads out of the sand and eat some humble pie, because the incumbents networks are pretty crappy.

having said all that though, i still think marcer is a nice guy. i'd have a beer with him.
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n3k0

@teksavvy.com
reply to Davesnothere
I suppose time will tell if it also affects GougeCO