| SB 6120 I am aware that certain cable providers have had great success with the SB6120. Others have dragged their feet, but eventually, the modem does appear to work.
I bought this modem for my dad, (heck I'm using it) and now his cable company is saying quote:
"Motorola SURFboard SB6120 and SB6121
Motorola 6120 and 6121 will not work on our network due to recent firmware changes for that modem by Motorola. Until Motorola resolves the firmware problem, we will not allow the SB6120 or SB6121 to be added to our network. Do not buy this model. We do not rent this model modem. "
Source: »www.csicable.com/Int-UserGuide.php
This is another example of a cable company taking advantage of small folk. (for the record they listed the SB6120 as an approved modem before they listed it as a problematic modem).
Please feel free to send CSI a comment about the reality of the SB6120. It is a great modem. It makes me mad that they blame the modem and call my old man stupid. (hell they didn't even install the latest firmware).
Appreciate your time.
Andy |
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| Responses can be directed here.
info@csisp.com
Andy |
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 dvd536as Mr. Pink as they comePremium
join:2001-04-27
Phoenix, AZ
kudos:4 | reply to therogue77
6120 = hunk o' junk!
Caused me much grief |
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 swintecPremium,VIP
join:2003-12-19
Alfred, ME
kudos:3
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| reply to therogue77
Motorola DOCSIS 3 modems, at least on the Time Warner network appear to be having problems when utilizing DOCSIS 3 standards. If you read the threads in that specific forum, most with these Moto modems are unable to saturate there upstream for any length of time or the modem will reboot for no reason (well, must be a reason). Other modems from different companies have no issues. So I think there really is an issue with these that need to be addressed by Motorola.
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 gar187erI do this for a living
join:2006-06-24
Dover, DE
kudos:1 | reply to therogue77
i have to agree....moto modems have gone downhill.....not the cable cos fault.....
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I'm better than you! |
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| reply to dvd536
"6120 = hunk o' junk!"- To be fair to Motorola, it should be noted that some folks (such as myself) have had relatively few problems with the SB6120. Some of the earlier firmware versions (the 1.0.2.x ones) had an issue where the speed test results to distant servers were low, but the current 1.0.5.1 firmware works quite well. |
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| reply to therogue77
My SB6121 works fine on Insight.
Comcast shows it as an approved modem, with a highest rated 3 star test certification.
»mydeviceinfo.comcast.net/ |
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swintecPremium,VIP
join:2003-12-19
Alfred, ME
kudos:3 Reviews:
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| said by PrivacyAlert :My SB6121 works fine on Insight.
Comcast shows it as an approved modem, with a highest rated 3 star test certification.
»mydeviceinfo.comcast.net/
Are you on a DOCSIS 3 speed package?
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| No, I am on the 10.0 tier which, at least on Insight, doesn't require DOCSIS 3.0.
That said, on the 6120 status page, signal tab, it shows all four bonded channels. And on the modem the upload and download lights are blue which indicate a bonded channel. |
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