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Links: ·Shaw FAQ ·Shaw Support Site ·Shaw AUP ·Shaw Speed Test
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kirenaaz

join:2012-01-26
V2P 0C2

[BC] Anyone else for a Shaw service outage?

Shaw is not responding to any requests for information regarding this. Whether there is an issue and if there is an ETA.

Tracert from 70.78.x.x to 204.209.208.8 expires at 24.244.50.9, a Shaw Calgary address

Tracing route to www.shaw.ca [204.209.208.8] over a maximum of 30 hops:

1 1 ms 1 ms 1 ms 192.168.0.1
2 9 ms 7 ms 7 ms 70.78.x.x
3 186 ms 181 ms 179 ms rd1bb-ge6-0-0-29.vc.shawcable.net [64.59.157.243]
4 165 ms 179 ms 204 ms rc2bb-tge0-5-0-0.vc.shawcable.net [66.163.69.81]
5 170 ms 167 ms 166 ms rd1wh-ge10-0-0.vc.shawcable.net [66.163.69.170]
6 181 ms 186 ms 179 ms rc2so-pos0-7-0-0.cg.shawcable.net [66.163.77.198]
7 222 ms 194 ms 178 ms rd1so-ge3-1-0.cg.shawcable.net [66.163.71.166]
8 189 ms * * 24.244.50.9
...
30 * * * Request timed out.

Trace complete.


rustydusty

join:2009-09-29

As far as I know, Shaw does deny ping requests to their domain. I would imagine tracerts as well, and I would imagine it's for security. So no one knows where the site is hosted, etc.



Whack

@shawcable.net

reply to kirenaaz
I'm in Chilliwack. It's been terrible all day, can't stream, can't send email, SMTP server acting very spotty. Thank goodness for BluRay.


kevinds

join:2003-05-01
Calgary, AB

reply to rustydusty
Yes, shaw.ca has ICMP blocked.

There isn't any security issue allowing pings, other than knowning that an IP exists and is in use, running a site on port 80.

Microsoft blocks ICMP to its servers for the amount of traffic.

Verifying a server's IP is working, a lot more traffic and CPU power is used by doing an HTTP query than someone than using ICMP.
--
Yes, I am not employed and looking for IT work. Have passport, will travel.


mike10

join:2004-03-02

reply to kirenaaz
yeah apparently a fiber cable got cut
my work gets phone service from AT&t and our phones stopped working because of it
most of the tv channels are not working and the internet is being really slow

And this might seem kind of weird but
I think that it might also be effecting bell mobility because my cell phone and a few other people that I know in Chilliwack are not getting any service
My cell stopped working right at the same time that the phones at work went down


mike10

join:2004-03-02

reply to kirenaaz
»www.cknw.com/Channels/Reg/NewsLo···=twitter


BirchWind

join:2012-01-21
Chilliwack, BC

reply to kirenaaz
Wow, so it's not just me? I'm in Chilliwack too and I have really been losing my patience. No netflix... (and we had a movie night planned) everything is just taking forever to load, Ive been trying to do speedtest via shaw and that page won't load. It was okay this morning but since the afternoon? Forget it.



Rosty

@singnet.com.sg

Since Shaw is down in addition to Telus/Bell, does Shaw lease Telus fiber?


ravenchilde

join:2011-04-01
kudos:1

said by Rosty :

Since Shaw is down in addition to Telus/Bell, does Shaw lease Telus fiber?

Yes. Shaw leases Fiber from a lot of companies. In turn a giant amount of companies lease fiber from Shaw.

If you have fiber in the ground, more than likely someone else is leasing a fiber or a wave. I've seen a Telco sell a service to a customer and they didn't own or operate ANY of the fiber or telecom gear on the service. It was all leased from several 3rd parties.

It is a very safe assumption that Everyone leases fiber from Everyone else and resells everyone else. Telecom and power grids are like this.

ilianame

join:2002-06-05
Burnaby, BC
kudos:1

My Friday started at 7 am with a call from early risers in the office waking me up. Thanks Shaw!

(North Vancouver)



Rosty

@omegasystems.cl

reply to ravenchilde
So Telus would be responsible for repairing the fiber?


ravenchilde

join:2011-04-01
kudos:1

*IF* it was leased: Yes. The fiber owner is responsible for the repair.


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