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dillyhammer
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join:2010-01-09
Scarborough, ON
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UBB Nightmare

It was only a matter of time.

»[Burloak] Usage Based Billing Nightmare

Un-fscking-believable.

Mike
--
No more UBB... nor more AVP... now it's "Capacity Based". Oh... wait... isn't that what we wanted?



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21

Wow. Just nuts.



dillyhammer
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Yeah. And here I thought getting a $1000+ bill for one month of internet was impossible.

I'm making arrangements for DSL and cutting my Cogeco, ASAP.

I simply cannot do business with a company that pulls stuff like that. Period.

Mike
--
No more UBB... nor more AVP... now it's "Capacity Based". Oh... wait... isn't that what we wanted?



HiVolt
Premium
join:2000-12-28
Toronto, ON
kudos:21

Hehe.. So much for staying Bhell free, eh?
--
GO LEAFS GO!



dillyhammer
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said by HiVolt:

Hehe.. So much for staying Bhell free, eh?

Yeah. Took me a while to get my head around it. I rationalize it by thinking I can still support a good independent Canadian company. That'll let me sleep at night, anyway. I don't like it, but it is what it is.

Mike
--
No more UBB... nor more AVP... now it's "Capacity Based". Oh... wait... isn't that what we wanted?


ruddypict

join:2010-03-24
kudos:2
reply to dillyhammer

said by dillyhammer:

It was only a matter of time.

»[Burloak] Usage Based Billing Nightmare

Un-fscking-believable.

Mike

Dear Indie ISPs.

We Cogeco users are getting fleeced. Please, PLEASE become a TPIA provider today!


dillyhammer
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Reviews:
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said by ruddypict:

We Cogeco users are getting fleeced.

Double-fleeced. Back door. No lube. Giving B#ell a run for their shameless money.

Mike
--
Cogeco - The New UBB Devil
»[Burloak] Usage Based Billing Nightmare


Davesnothere
No-BHELL-ity DOES have its Advantages
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join:2009-06-15
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4 edits

said by dillyhammer:

said by ruddypict:

We Cogeco users are getting fleeced.

 
Double-fleeced. Back door. No lube. Giving B#ell a run for their shameless money. - Mike

 
WHAT ? - No L-UBB ?!

With all of this bleating going on, I guess I'd better read the article.

BTW, I just checked my Cogeco usage meter and it says ZERO in both directions for the past 3 days.

NOT TRUE, I can assure.

So does this mean that their meter is (still) busted ?

Could it also err in the upward direction ?

Could they revise these ZEROES later on ?

OK, I'll read the piece....
»[Burloak] Usage Based Billing Nightmare

EDIT : BTW, Karl is onto this too :
»Cogeco User Socked With Thousands in Overages

--

"It's COLD in here, Mister (Premier) McGuilty ! - PLEASE, could I have just a wee piece of COAL for the fire ?"
-
Read about : »UBB Nightmare

InvalidError

join:2008-02-03
kudos:5
reply to dillyhammer

said by dillyhammer:

It was only a matter of time.

Why a matter of time? I've had a ~$650 overage bill with Videotron in 2000... back then, Videotron was billing $20/GB extra.

Overage bills are not exactly new, what did change is that it is easier to make a story about it today.


ruddypict

join:2010-03-24
kudos:2

said by InvalidError:

said by dillyhammer:

It was only a matter of time.

Why a matter of time? I've had a ~$650 overage bill with Videotron in 2000... back then, Videotron was billing $20/GB extra.

Overage bills are not exactly new, what did change is that it is easier to make a story about it today.

It is easier to make a story about that today. But in this case there was a lot of issues. This was a service change and the person never received a letter about it. The amount in question ($2400) is quite large.

I'm sorry to hear about your experience.

jfmezei
Premium
join:2007-01-03
Pointe-Claire, QC
kudos:23

During my first trips to australia, I used "Canada Direct" to modem back to my server via long distance. The rates were cheap. The 3rd time, I did the same and when I got home, I got a huge surprise in the Bell phone bill. Canada Direct no longer had affordable rates.

It took some calling, but I eventually got someone to admit that contrary to what I had been told, they statemeht that they had meant to insert in all the bills hadn't actually been inserted by the telcos. So I had no way to know of the major change in biling practices. (Previously, you were charged the rate as if you had dialed to australia from home, inlcuding any long distance package that was attached to your home phone, they removed this and charged full per minute "rack" rate. (aka: the maximum rate)

I don't recall how much I negitiated the price down though. But I had them look at my history ofr the same months the previous years to see that I had used Canada Direct just as much and how much it had costed me.


34764170

join:2007-09-06
Etobicoke, ON
reply to dillyhammer

Who would be dumb enough to "support" Cogeco? They're by far the worst.



Topiatic

join:2011-02-20
Oakville, ON

said by 34764170:

Who would be dumb enough to "support" Cogeco? They're by far the worst.

In central Oakville with three roomates and a need for the bandwidth it's not an option but to support Cogeco.

said by ruddypict:

Dear Indie ISPs.

We Cogeco users are getting fleeced. Please, PLEASE become a TPIA provider today!

This is our only real hope... sad isn't it?
--
Bah!


Farchord
Lost somewhere.

join:2004-08-28
Shawinigan, QC
kudos:1

said by Topiatic:

said by 34764170:

Who would be dumb enough to "support" Cogeco? They're by far the worst.

In central Oakville with three roomates and a need for the bandwidth it's not an option but to support Cogeco.

said by ruddypict:

Dear Indie ISPs.

We Cogeco users are getting fleeced. Please, PLEASE become a TPIA provider today!

This is our only real hope... sad isn't it?

There's sadder... I got a strange feeling that Cogeco TPIA ain't coming anytime soon.


Niches

@videotron.ca

said by Farchord:

There's sadder... I got a strange feeling that Cogeco TPIA ain't coming anytime soon.

Some ISP's are focusing on Videotron TPIA.

Some ISP's have done nothing for people out west yet, put plan to (Shaw/Telus land).

Some ISP's have been struggling for months with Rogers.

Some ISP's (ahem Ebox) want to break into Rogers land while the problems are quite obvious. Personally, I think Ebox can tweak out a niche if they hit Cogeco land before Rogers land. BUt do they want to be first and go against a possible nightmare like what Rogers turned out to be?

So yeah, Cogeco is at the bottom of the dung heap.


Davesnothere
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said by Niches :

....Some ISP's (ahem, Ebox) want to break into Rogers land while the problems are quite obvious.

Personally, I think Ebox can tweak out a niche if they hit Cogeco land before Rogers land....

 
That point needed bolding & repeating, IMNSHO.

Nudge, Hint, Grin, Wink, Popcorn, Chocolates, Belgian Beer, Raised Eyebrows....


Topiatic

join:2011-02-20
Oakville, ON

Throw some Kool-Aid and a free breakfast at em too... seems to work for others
--
Bah!



Davesnothere
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START Today!
kudos:7

said by Topiatic:

Throw some Kool-Aid and a free breakfast at em too... seems to work for others

 
It's worth a try.

BTW, your Bah! needs more of the letter 'a' in the middle (like 'Baaaaaahh !'), else it could become confused with "Bah, Humbug !"


dillyhammer
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reply to Davesnothere

said by Davesnothere:

said by Niches :

....Some ISP's (ahem, Ebox) want to break into Rogers land while the problems are quite obvious.

Personally, I think Ebox can tweak out a niche if they hit Cogeco land before Rogers land....

 
That point needed bolding & repeating, IMNSHO.

Nudge, Hint, Grin, Wink, Popcorn, Chocolates, Belgian Beer, Raised Eyebrows....

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

This. Plus Timbits. And ask JF - I pay up.



Mike
--
Cogeco - The New UBB Devil
»[Burloak] Usage Based Billing Nightmare