amungusPremium
join:2004-11-26
America Reviews:
 ·AT&T DSL Service
| reply to Gone
Re: This is absurd I question the use of the word "legitimate" here 
No reason for this. It most definitely doesn't cost the carrier that much to transport the data on the customer's behalf..
Less than 1TB/mo? Come on. How much harm is this in the grand scheme of things? Is the customer not supposed to use their bandwidth? Why have a "fast" internet that is practically neutered and unavailable to use?
I hope the customer gets this sorted out. Totally insane to be charged this much for using their service as what will CERTAINLY (and already, quite obviously IS), 'ordinary use.'
ISPs need to wake up to this. It's not going backwards anytime soon, no matter how much they would like to wish for it. |
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 GonePremium
join:2011-01-24
Fort Erie, ON
kudos:1 | said by amungus:I question the use of the word "legitimate" here It's legitimate in the sense that this isn't a billing error. They changed their terms as of October 1st to have no $50 maximum on Ultimate 30 and Ultimate 50, so Karl is a bit mixed up in how he worded the original article. My letter, as posted in the article, was for the 14Mbit package which increased from $30 to $50.
As for being legitimate as far as business practices go, fuck no. They're worse than even Bell Canada and Videotron, which would make them the worst ISP in all of Canada as far as UBB goes. |
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| I think the other question is the reliability of the meter itself. Who knows if it is correct. There is no independent 3rd party monitoring it |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:1 | said by CableConvert:I think the other question is the reliability of the meter itself. Who knows if it is correct. There is no independent 3rd party monitoring it Exactly. I'm surprised this hasn't yet gone to court. |
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Rekrul
join:2007-04-21
Milford, CT Reviews:
 ·AT&T U-Verse
| reply to amungus
said by amungus:Is the customer not supposed to use their bandwidth? No, they're not. ISPs believe that you should only use the bandwidth they give you in short bursts, so that your connection is idle 75% of the time.
said by amungus:Why have a "fast" internet that is practically neutered and unavailable to use? Because they can charge more for faster speeds. They sucker people in with the promise of fast speeds and then cap the usage to prevent people from truly using it. Or they tack on overage charges knowing that people will quickly burn through their monthly allowance and start racking up extra fees. |
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NWOhio
join:2011-10-25
Toledo, OH | reply to CableConvert
not a utility no 3rd party. |
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Warez_ZealotRural land of the rising sun
join:2006-04-19
Hamilton, ON | reply to Rekrul
said by Rekrul:said by amungus:Is the customer not supposed to use their bandwidth? No, they're not. ISPs believe that you should only use the bandwidth they give you in short bursts, so that your connection is idle 75% of the time. said by amungus:Why have a "fast" internet that is practically neutered and unavailable to use? Because they can charge more for faster speeds. They sucker people in with the promise of fast speeds and then cap the usage to prevent people from truly using it. Or they tack on overage charges knowing that people will quickly burn through their monthly allowance and start racking up extra fees. Yeah, it's a huge conflict of interest. They can't be the a service provider and own the infrastructure... They want you to keep spending $200/mo on all your services, so it's in their interest to keep your inet bill as high as possible to make up for the lost revenue in all the cable services you don't have but are downloading instead. :/
Anyhow, Canadian ISP's are sketch... My uncle upgraded to Shaw/Mountain Cable Broadband 100. It was all honky-dory until they downgraded his modem to broadband 50.
Luckily I noticed, cause they were going to charge him for bb 100, for the bb50 speeds and bit cap. So that means it was manually provisioned improperly after the upgrade for no reason aside to save Shaw capacity at the bb 100 charge.
These guys are crooks, and it's time the CRTC bust up all these ISP's and make infrastructure and service providers two separate autonomous entities.
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"You're not supposed to be so blind with patriotism that you can't face reality. Wrong is wrong, no matter who says it."-Malcolm X
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:1 | said by Warez_Zealot:Anyhow, Canadian ISP's are sketch... My uncle upgraded to Shaw/Mountain Cable Broadband 100. It was all honky-dory until they downgraded his modem to broadband 50. It's worth noting that Shaw 50Mbit service, even at their 100Mbit prices, is still faster and more affordable than anything Cogeco even comes close to offering. |
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