 AsawulfIgnorance is blissVIP
join:2005-08-17
Trois-Rivieres, QC
kudos:3 | reply to OhNo
Re: [Burloak] Usage Based Billing Nightmare Flipped a PM to the OP for account infos for review because... we do care. |
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| said by Asawulf:Flipped a PM to the OP for account infos for review because... we do care.
Get his account info so you can get his address to mail him some lube? I don't think it'll help. |
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peterboroAvatars are for posersPremium
join:2006-11-03
Peterborough, ON | reply to Asawulf
said by Asawulf:Flipped a PM to the OP for account infos for review because... we do care it will end up in the media. Fixed.  |
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 GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3
 ·Start Communicat..
| reply to Asawulf
said by Asawulf:Flipped a PM to the OP for account infos for review because... we do care. We know you guys who post here care, otherwise you wouldn't be here. That has never been called into question.
The issue is your corporate policy. It is quite clear that the people who come up with these things do not care. The only thing they care about is the bottom line and finding ways to pay for their European folly.
Please do not confuse our outrage here with outrage against you guys. Nothing could ever be further from the truth. |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
·Start Communicat..
| reply to peterboro
It needs to get out into the media regardless of whether Cogeco quickly jumps on this and fixes it. That's my concern here, I almost hope they don't fix it or put up a stink about fixing it just so that there is more noise over this. |
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AsawulfIgnorance is blissVIP
join:2005-08-17
Trois-Rivieres, QC
kudos:3 | reply to Gone
No worries Gone, I'm not taking it personally  I'll stay away from the storm for now till we get account's infos |
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peterboroAvatars are for posersPremium
join:2006-11-03
Peterborough, ON | reply to Gone
said by Gone:It needs to get out into the media regardless of whether Cogeco quickly jumps on this and fixes it. That's my concern here, I almost hope they don't fix it or put up a stink about fixing it just so that there is more noise over this. True. How many has this happened to, or will happen to, who never spoke up or knew where to go for assistance with an issue like this. |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
·Start Communicat..
| reply to Asawulf
said by Asawulf:I'll stay away from the storm for now till we get account's infos Right, and I trust you won't take it personally when I advise that the OP does not provide you with his account info to fix it for him, as we need to get as much exposure on this issue first before it is corrected. We know your intentions are good, we just have a little shit to kick up over this first. |
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 dillyhammerA. Good. Start.Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9
·Start Communicat..
 ·Cogeco Cable
·TekSavvy DSL
·Caneris
| reply to peterboro
said by peterboro:How many has this happened to, or will happen to, who never spoke up or knew where to go for assistance with an issue like this.
Or that it happened to and they didn't even know it because they don't read their bills and the money comes straight out of their accounts.
Let this be a lesson to people on automated debits and CC payments. Nightmare ahead.
Mike
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Cogeco - The New UBB Devil |
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peterboroAvatars are for posersPremium
join:2006-11-03
Peterborough, ON | reply to Gone
I anticipate if the account details are forwarded a large broom descends and the rug lifts. |
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dillyhammerA. Good. Start.Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9 Reviews:
·Start Communicat..
·Cogeco Cable
·TekSavvy DSL
·Caneris
| said by peterboro:I anticipate if the account details are forwarded a large broom descends and the rug lifts.
For me, it makes no never mind how they deal with it. I'm cutting my Cogeco ASAP. My company has a stellar reputation. I can't risk being seen to be doing business with a company like this. It would be bad for my business, plain and simple.
$2500 man. That's groceries for a family of 4 for 6 months. Seriously. I can't get over this. It's bloody criminal, or should be.
Mike
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Cogeco - The New UBB Devil |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
·Start Communicat..
| reply to peterboro
said by peterboro:I anticipate if the account details are forwarded a large broom descends and the rug lifts. Exactly. We can't let Cogeco sweep this one away. |
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| reply to Asawulf
said by Asawulf:Flipped a PM to the OP for account infos for review because... we do care.
Awesome? But not every cogeco customer knows about this place, and the occasional help one can get here. So lets keep this going in the open as well, so we can try and eliminate this BS from ever happening again!
said by Gone:said by Asawulf:I'll stay away from the storm for now till we get account's infos Right, and I trust you won't take it personally when I advise that the OP does not provide you with his account info to fix it for him, as we need to get as much exposure on this issue first before it is corrected. We know your intentions are good, we just have a little shit to kick up over this first. Exactly. |
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Reviews:
·Cogeco Cable
| reply to dillyhammer
said by dillyhammer:$2500 man. That's groceries for a family of 4 for 6 months. Seriously. I can't get over this. It's bloody criminal, or should be.
Mike
If this was a gas station over-billing, the owner and clerks would go to jail. |
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dillyhammerA. Good. Start.Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9 Reviews:
·Start Communicat..
·Cogeco Cable
·TekSavvy DSL
·Caneris
| said by ruddypict:If this was a gas station over-billing, the owner and clerks would go to jail.
And the fines would be 5, 6 and 7 digits for each of them.
But for data?
Measurement Canada: "Not within our mandate".
Mike
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Cogeco - The New UBB Devil |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to dillyhammer
said by dillyhammer:....they didn't even know it because they don't read their bills and the money comes straight out of their accounts.
Let this be a lesson to people on Automated Debit and Credit Card payments.
Nightmare ahead !
As in "UH-OH !!!"  
Your statement needed emphasis, IMNSHO.
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"It's COLD in here, Mister (Premier) McGuilty !   - PLEASE, could I have just a wee piece of COAL for the fire ?"
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Read about : »UBB Nightmare |
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 elwoodbluesElwood BluesPremium
join:2006-08-30
HarperLand
·Cybersurf Intern..
| said by Davesnothere:said by dillyhammer:....they didn't even know it because they don't read their bills and the money comes straight out of their accounts.
Let this be a lesson to people on Automated Debit and Credit Card payments.
Nightmare ahead !
As in "UH-OH !!!" Your statement needed emphasis, IMNSHO. Rule #1 never let anyone near your bank account or credit card, when they screw you over for money the bank and credit card company will not protect you.
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No, I didn't. Honest... I ran out of gas. I... I had a flat tire. I didn't have enough money for cab fare. My tux didn't come back from the cleaners. An old friend came in from out of town. Someone stole my car. There was an earthquake....... |
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GonePremium
join:2011-01-24
Fort Erie, ON
kudos:3 Reviews:
·Start Communicat..
| said by elwoodblues:Rule #1 never let anyone near your bank account or credit card, when they screw you over for money the bank and credit card company will not protect you. Yup! I refuse to let any company have my bank or credit card account info. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to Davesnothere
BTW, I started a separate thread for the below, as it may affect other things than the current topic, and would likely get lost in HERE, the way things are going  :
»Why Cogeco Subscribers are NOT Notified
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"It's COLD in here, Mister (Premier) McGuilty ! - PLEASE, could I have just a wee piece of COAL for the fire ?"
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Read about : »UBB Nightmare |
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Reviews:
·TekSavvy Cable
| This is the very reason I left Cogeco. The BIG 3 have no right to be doing this to Canadian citizens, we are already years behind when it comes to the communications industry. The government doesn't do much to protect citizens as they are full of ex Bell, Rogers, and Cogeco ceo's and whatnots.
Our internet costs more and is slower than many Third world countries. Something needs to be done. I sent emails to my local paper and news station regarding this, maybe with enough media attention we can change the way we are being treated. |
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