Re: [BC] Shaw techs overloaded?

Author	All Replies
ravenchilde join:2011-04-01 kudos:1	reply to SpongeGuard Re: [BC] Shaw techs overloaded? said by SpongeGuard: Depends on the conditions. It's storm season in a lot of places right now, which could mean damaged lines and equipment to repair. BB50 and 100 are also just launching or having the infrastructure put in place to be launched in a lot of smaller areas, and with this issues crop up. Sometimes techs have to travel to other towns to fix issues too It's the network upgrades and moving Tiers to digital. Eats a lot of resources.
ravenchilde join:2011-04-01 kudos:1	to forum · permalink · 2012-01-27 17:54:52 ·
ilianame join:2002-06-05 Burnaby, BC kudos:1 Reviews: ·Shaw	I gotta agree with OP, Shaw has been operating with really long delays on customer service and installer scheduling. It's quite alright most of the time, since I almost never have to contact Shaw. But...when I do, I have to use unofficial channels like DSLR, rather than calling. I can understand that Shaw is going through an upgrade, but quite frankly, I notice that companies, people, projects, etc have all been depressed, overworked and inefficient recently: i.e. HWY-1 in Vancouver was in ruins for over 3 years now... The water main construction under my windows, which was supposed to be done over summer 2010 and now stretched over into 2 years...
	to forum · permalink · 2012-01-27 20:07:16 ·

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