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Links: ·Cox HSI Forum FAQ ·Cox HSI forum Links ·WEB Mail ·Cable and Sat TV forum
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jsmiddleton4

join:2003-11-13
Glendale, AZ

[AZ] More Friday night node overload.....

2012-01-27 19:06:40 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:01:59 4-Error D004.3 ToD request sent- No Response received
1970-01-01 00:01:56 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:01:45 3-Critical R002.0 No Ranging Response received - T3 time-out (US 5)
1970-01-01 00:01:38 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:32 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:31 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:27 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:26 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:03 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:03 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:27 6-Notice M571.1 Ethernet link up - ready to pass packets
1970-01-01 00:00:27 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing


jchambers28

join:2007-05-12
Alma, AR

Looks like your modem keeps losing SYNC whats your signal look like.


jsmiddleton4

join:2003-11-13
Glendale, AZ

Signal is good. Bad daily about 5 pm and worse, most symptomatic, on Friday nights starting about 5 pm. Then off and on during the weekend with it being okay early Saturday, early Sunday growing worse though the day.

Week days and early mornings its all good and quite fast actually.

I've been through several node splits and know what the run up to needing to be done looks like. It looks like what I posted.

Was hoping one of the Cox folks would actually take the initiative and get the thing done before it gets so bad the old lady down the street even notices and complains to Cox. Seems like Cox doesn't do anything until it gets to that point.


jsmiddleton4

join:2003-11-13
Glendale, AZ

reply to jchambers28
By the way was told by one of the most wonderful and extremely helpful folks here I should just buy a new modem that can do channel bonding. That something about my expectation that Cox needs to address an overwhelmed node is unrealistic.

That person is wrong of course. As long as my modem is supported and "current" I shouldn't have to keep buying equipment to address Cox's lack of investment in the infrastructure that I help pay for every month.


jsmiddleton4

join:2003-11-13
Glendale, AZ

reply to jchambers28

Click for full size


Fubar

join:2001-02-20
Phoenix, AZ
kudos:2

reply to jsmiddleton4

said by jsmiddleton4:

By the way was told by one of the most wonderful and extremely helpful folks here I should just buy a new modem that can do channel bonding. That something about my expectation that Cox needs to address an overwhelmed node is unrealistic.

That person is wrong of course. As long as my modem is supported and "current" I shouldn't have to keep buying equipment to address Cox's lack of investment in the infrastructure that I help pay for every month.

You are right, You shouldn't have to.

But would you like to end all of this frustration? Sure you can wait for Cox to split the node (Months to do)

Or go buy a new modem and end the frustration. Believe me, $85 is far less than the frustration I would have if I were in your situation!

jsmiddleton4

join:2003-11-13
Glendale, AZ

I'm not much for enabling dysfunctional behavior. I work in chemical dependency nursing.


m8trix

join:2003-12-24
Phoenix, AZ
kudos:3

your modem losing sync and restarting has nothing to do with if a node needing to be split.when you modem loses sync usually its either a signal issue or modem issue. node capacity will effect speeds


Hoss
Sauters A Walrus

join:2000-10-05
Tulsa, OK

reply to jsmiddleton4
The upstream power is whisper quiet, which might also be causing some issues. Typically, nominal levels for upstream are between 40 and 50 db, with 45 being preferred. 35 is incredibly low.

IIRC, anyway.

Oh, and M8trix is correct about the node overload. Wouldn't affect signal drop, just speed and latency, especially to the CMTS.


jsmiddleton4

join:2003-11-13
Glendale, AZ

reply to m8trix
Sorry m8... and IIRC but that is exactly the symptom that has been present for the last couple of node splits. Too much traffic to make connection and something in this area chokes. Node needs to be split.

Signal good and strong. Data flow choked during peak use times.

Only entry this morning.

2012-01-28 07:06:29 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response


lilstone87

join:2009-04-09
Portsmouth, VA
kudos:3
Reviews:
·Cox HSI

said by jsmiddleton4:

Sorry m8... and IIRC but that is exactly the symptom that has been present for the last couple of node splits. Too much traffic to make connection and something in this area chokes. Node needs to be split.

Signal good and strong. Data flow choked during peak use times.

Only entry this morning.

2012-01-28 07:06:29 5-Warning D103.0 DHCP RENEW WARNING - Field invalid in response

Well if you really feel this is the problem, you better be ready to stay on top of Cox's ass about having this fixed. Because you will be in a long wait for something like this to be done. I also suggest exchanging PM's on here with either one of the AZ techs' or CoxTech1 See Profile himself. Which I have a feeling there even gonna tell you your best bet is to just upgrade a D3 modem, and save yourself from more headaches. Also one of the techs could probably tell you a little more about them errors your modem is logging.

tim85254

join:2010-07-15
Reviews:
·Cox HSI

reply to jsmiddleton4

said by jsmiddleton4:

I'm not much for enabling dysfunctional behavior. I work in chemical dependency nursing.

Then you'll understand why those of us who've advised you to get a D3 modem are now detaching with love.

Best of luck!


anonn123

@cox.net

reply to jsmiddleton4

said by jsmiddleton4:

That person is wrong of course. As long as my modem is supported and "current" I shouldn't have to keep buying equipment to address Cox's lack of investment in the infrastructure that I help pay for every month.

You mean Cox's lack of investment in upgrading to support D3 modems to avoid having to do expensive node splits? You mean the 8 channel bonding that is now in place to ease contention issues during peak time? I find it insulting that you would blame Cox for not upgrading their infrastructure when in fact they have made major improvements to support D3, but you refuse to upgrade yours as well.

Or the very fact that your modem is losing sync, has a quiet upstream power neither of which will be fixed by a node split.

but I agree lets split the node because clearly that's the problem and there is no other option other in play other then to have Cox throw money down the drain.

jsmiddleton4

join:2003-11-13
Glendale, AZ

reply to jsmiddleton4
Slowing down starting about 3 and now this:

2012-01-28 17:11:54 6-Notice I401.0 TLV-11 - unrecognized OID
1970-01-01 00:02:09 4-Error D004.3 ToD request sent- No Response received
1970-01-01 00:02:07 3-Critical D003.0 DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:01:55 3-Critical R002.0 No Ranging Response received - T3 time-out (US 4)
1970-01-01 00:01:46 3-Critical R002.0 No Ranging Response received - T3 time-out (US 2)
1970-01-01 00:01:39 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:33 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:32 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:28 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:25 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:01:03 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:01:03 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:18 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:17 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:07 3-Critical T002.0 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:07 3-Critical T001.0 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing


jsmiddleton4

join:2003-11-13
Glendale, AZ

reply to jsmiddleton4

Click for full size
Signals continue to be good.

m8trix

join:2003-12-24
Phoenix, AZ
kudos:3

no there not,your upstream power should be between 40-50 db with 45 being the sweet spot,you are at 36db



dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

said by m8trix:

no there not,your upstream power should be between 40-50 db with 45 being the sweet spot,you are at 36db

That downstream power is on the low side too.

m8trix

join:2003-12-24
Phoenix, AZ
kudos:3

downsteam is fine,the range is +10 to -10 so he has plenty of room


pkuzma

join:2010-11-24
Metairie, LA

reply to jsmiddleton4
I can report that I had overloaded node problem very consistent. I was weary about upgrading to ultimate if my area was congested. But it was recommended because of the new channel bonding modem that is required for ultimate. I have not had any node overload issues with ultimate and my family lives on the internet. multiple xbox 360s with simultaneous netflix & bf3 or dual netflix + heavy laptop shopper and constant usenet. needless to say I notice immediately when I have a problem. I have not had that problem since upgrading to ultimate and new modem. so you can most likely end the overload node problem with channel bonding



CulDeSac

join:2007-12-01
Chandler, AZ

There are so many ways that we can sugar coat the topic, the OP needs to buy a new D3 modem and stop these constant stats and back-n-forth. We having been making the same recommendations for months.

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