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MEeastern_ca

join:2012-01-12
Brampton, ON
Reviews:
·BabyTel

Telehop 1-800 outage

Today Jan-27-2012 I was unable to call any 1-800 numbers and I was told by the manager of Telehop that they would call me back once corrected. I noticed it today at 5:30PM eastern and I have not been called back yet. Is anyone else experiencing this problem?


snafu
Is it Friday yet ?
Premium
join:2004-02-16
Mississauga

no problem here



bluebaron2
Stuff Happens
Premium,Mod
join:2001-02-01
North of 44

reply to MEeastern_ca

Re: Telehop 1-800 outage

Moved from CanChat ; CanBB a better suited forum.

MEeastern_ca

join:2012-01-12
Brampton, ON
Reviews:
·BabyTel

reply to MEeastern_ca
Today Feb-2-2012 my voice mail with Telehop defaulted back to it original setting including my PIN access to my voice mail. Telehop reported the outage is due to an upgrade. However the upgrade information they provided should of been complete on Jan-27-2012. Anyone experience the same issue?


MEeastern_ca

join:2012-01-12
Brampton, ON

reply to MEeastern_ca
Telehop outage continues. My phone is not receiving any in or outgoing calls as of Feb-1-2012


MEeastern_ca

join:2012-01-12
Brampton, ON

reply to MEeastern_ca
Telehop is reporting that there Web portal will be unusable until March? No phone logs. Anyone have similar reports?


MEeastern_ca

join:2012-01-12
Brampton, ON

reply to MEeastern_ca
currently voice mail is repeating a single message 3 times



Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:16

reply to MEeastern_ca
Perhaps you should switch providers.


MEeastern_ca

join:2012-01-12
Brampton, ON

reply to MEeastern_ca
They have corrected the voicemail issue. I am now waiting for the correction wf the Web portal access which is not functional as of March-5-2012.


Dcite

join:2006-05-12
Mississauga, ON

reply to MEeastern_ca
I should probably be thankful I turned the rather persistent agent down..
I had received their telemarketing just 3 days ago..
Though I guess Google Voice & Voip.ms & Skype combined should cover all communication methods for less?


MEeastern_ca

join:2012-01-12
Brampton, ON

Just to update you Telehop has still not corrected there Web portal to date March-15-2012. »homephone.telehop.com/log_in.php


MEeastern_ca

join:2012-01-12
Brampton, ON
Reviews:
·BabyTel

reply to MEeastern_ca
Telehop still has not corrected the web portal access for setting your VOIP parameters and viewing your call logs. Telehop provided me with this temporary link.

»commportal.telehop.com/

Has anyone else tried this link?



Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:16

said by MEeastern_ca:

Has anyone else tried this link?

If it works for you, what does it matter if anybody else has tried it?
--
Developer: Tomato/MLPPP, Linux/MLPPP, etc »fixppp.org

Crixox

join:2010-09-10
Repentigny, QC

hahaha +1


Jurjen

join:2010-08-18
Montreal, QC

reply to MEeastern_ca

Re: Telehop 1-800 outage

For 2 months now your service is crippled. Why are you still with that provider? Shopping around for better deals can't hurt.

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