| [Other] VOIP Caps my internet connection! Need help! Hello everyone, I have been having a dilemma here.
I have recently switched to a voip line called Italkbb and found that it uses a considerable amount of bandwith on my Teksavvy Extreme cable package. Dropping it from 15-30 mpbs to 6mbps. Is there any way of "throttling" my voip connectivity to not slow down my connection when not in use? |
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Reviews:
 ·Velcom
 ·TekSavvy Cable
·Rogers Hi-Speed
·Bell Sympatico
 ·voip.ms
2 edits | said by Lithim:Hello everyone, I have been having a dilemma here.
I have recently switched to a voip line called Italkbb and found that it uses a considerable amount of bandwith on my Teksavvy Extreme cable package. Dropping it from 15-30 mpbs to 6mbps. Is there any way of "throttling" my voip connectivity to not slow down my connection when not in use?
There's no way a single VoIP connection will do that. What I think you have is a VoIP ATA between your modem and the router. It can only pass about 7MB of traffic. Good for GAS speeds, not good for TPIA. Your only solution to that is to put it behind the router and find another way to handle your QoS.
I will get into a bit more detail, and I apologize if I assumed you're greener than you really are, but it's better to give all relevant information, and who knows, maybe some other newb will benefit from it..
-VoIP can only work properly if its traffic is given the top priority. If your torrents, streaming and other downloads are given the same priority, you could end up with horrible service quality.
-To deal with that, you need QoS (Quality of Service) for your connection. It treats your VoIP traffic as #1 priority, so you will always get the best possible service. Typically, it takes a bit of knowledge an skill to set up properly.
-That is why you have ATA's (adapters that plug into your router and that you plug your phones into in order to use your TekTalk service) that go between your modem and your router and automatically prioritize your VoIP traffic
-IIRC, the ones you get for TekTalk can pass a maximum of about 7Mbps of traffic
Edit: GAS = their regular 6Mbps DSL, TPIA = cable
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If you have an apple and I have an apple and we exchange these apples then you and I will still each have one apple. But if you have an idea and I have an idea and we exchange these ideas, then each of us will have two ideas.
—George Bernard Shaw |
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| reply to Lithim
Thank you FiReSTaRT
This proved to be quite useful  |
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Reviews:
·Velcom
·TekSavvy Cable
·Rogers Hi-Speed
·Bell Sympatico
·voip.ms
| said by Lithim:Thank you FiReSTaRT
This proved to be quite useful
I'm glad we got it.. Your next step will have to be some sort of a QoS setup. I'm guessing that your typical VoIP provider's tickets are 99.99% of the following varieties:
1) Can't register (configure your adapter)
2) One-way voice or can't receive calls (NAT issues, typically proper client config will take care of them without having to resort to opening up the firewall)
3) Choppy voice (QoS) issues
Check if your router comes from the factory with a QoS function and google it to see if it's decent or crap (typically crap). If it's decent, read through this guide (a bit of a boring read but this is the easiest to understand primer on QoS setup) »tomatousb.org/tut:using-tomato-s-qos-system While it was written for use with Tomato's firmware, it really applies to most QoS setups.
If your router doesn't, see if you can flash it with third-party firmware that supports it. I have had great experience with Tomato, not so great with OpenWRT (and I wouldn't recommend it to most people as it takes a bit of skill to use) but I got it to work after a consult with the guy who wrote the QoS scripts lol, no idea on dd-wrt.
If you can't, you may wish to consider purchasing a router that has good QoS setup out of the box or one that can be flashed with a good third-party firmware. I have had GREAT experiences running Tomato on an ASUS RT-N16. The best $80 I ever spent 
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If you have an apple and I have an apple and we exchange these apples then you and I will still each have one apple. But if you have an idea and I have an idea and we exchange these ideas, then each of us will have two ideas.
—George Bernard Shaw |
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Reviews:
·voip.ms
| Actually this talk about QoS reminds me of a dilemma I'm facing.
I'm on the old 6MB/800k unlimited plan with Bell and I'm using VoIP via a softphone on my iPhone 4 with VoIP.ms (Bria fpr iPhone) the phone is connected to the internet via a D-Link DIR-655.
As long as I'm not doing any uploading whatsoever the connection solid and no one can tell that I'm using VoIP, but if I do any uploading the connection becomes choppy.
Would you know what I would have to tweak on the router to ensure that the VoIP connection got priority? I've poked around in the D-Link's QoS settings but I have no idea where to look exactly for my situation.
NefCanuck |
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| Read the how-to that I posted.. Yes, it's meant for a different firmware, but the general principles are valid everywhere. |
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| Thank you, I'll read it, try to translate it into the language that the D-link 655 uses (which I swear is Sanskrit at times) and see if I can tweak things right.
NefCanuck |
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gweidenh
join:2002-05-18
Houston, TX
kudos:1 | If you post screenshots of the QoS settings of your router, we can likely assist. |
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Reviews:
·voip.ms
| 
D link 655 QoS screenshot |
NefCacnuck |
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Reviews:
·Velcom
·TekSavvy Cable
·Rogers Hi-Speed
·Bell Sympatico
·voip.ms
| You should be more concerned about the ports that your provider uses. Also, read the article and cap your upload speed accordingly.. 85% of the actual data rate is a good start. Yes, you are slowing down your overall speed, but it's a sacrifice you have to make in order to have everything running smoothly.
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If you have an apple and I have an apple and we exchange these apples then you and I will still each have one apple. But if you have an idea and I have an idea and we exchange these ideas, then each of us will have two ideas.
—George Bernard Shaw |
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Reviews:
·voip.ms
| said by FiReSTaRT:You should be more concerned about the ports that your provider uses. Also, read the article and cap your upload speed accordingly.. 85% of the actual data rate is a good start. Yes, you are slowing down your overall speed, but it's a sacrifice you have to make in order to have everything running smoothly.
Okay thanks, this may be the tipping point to looking at a faster upload option for my internet because with so little to start with, squeezing the pipe even a bit is likely to result in a performance hit that I would find unacceptable.
NefCanuck |
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Reviews:
·Velcom
·TekSavvy Cable
·Rogers Hi-Speed
·Bell Sympatico
·voip.ms
| I can live with 1Mbps, even though I'd like to have more, of course. Also on TSI cable. Your only other option would be to go with 25/7FTTN, but it would cost you quite a bit more... $55 + another $9 for dry loop fees, plus HST. That's the only realistic real step up by North American standards. Don't you wish you lived in South Korea or Lithuania?
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If you have an apple and I have an apple and we exchange these apples then you and I will still each have one apple. But if you have an idea and I have an idea and we exchange these ideas, then each of us will have two ideas.
—George Bernard Shaw |
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Reviews:
·voip.ms
| said by FiReSTaRT:I can live with 1Mbps, even though I'd like to have more, of course. Also on TSI cable. Your only other option would be to go with 25/7FTTN, but it would cost you quite a bit more... $55 + another $9 for dry loop fees, plus HST. That's the only realistic real step up by North American standards. Don't you wish you lived in South Korea or Lithuania?
Scary part is that would be less than what I'm paying now ($80 on Bell legacy 6MB unlimited)
NefCanuck |
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