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goose1000

join:2010-11-13

Netopia 3347-02

Hey guys, I`m having some issues with AT&T, I have intermittent loss of Sync with this modem, but on occasion this modem will do a BOOT: Warm start v7.8.1, is this normal or is something wrong with this modem?



New U

@sbcglobal.net

It's probably not your modem, but just old AT&T. My new U-Verse service drops out a dozen times a day. After less than a minute it reconnects and life goes on.


goose1000

join:2010-11-13
reply to goose1000

So are you saying that the DSL Sync drops can cause my modem to reboot?



StuartMW
Who Is John Galt?
Premium
join:2000-08-06
Galt's Gulch
kudos:2
reply to goose1000

Click for full size
3347 Modem WAN Status
said by goose1000:

...is this normal or is something wrong with this modem?

The modem should not reboot if sync is lost but it should retrain. The two are different.

Check the WAN Status page (example shown above). Note that the "Session Time" (the time the modem has been up) and the "Retrain Time" are different (about 7 days apart in this example).

If your "Retrains" are non-zero and increase over time you're losing sync for some reason or another.
--
Don't feed trolls--it only makes them grow!

public

join:2002-01-19
Santa Clara, CA
reply to goose1000

said by goose1000:

Hey guys, I`m having some issues with AT&T, I have intermittent loss of Sync with this modem, but on occasion this modem will do a BOOT: Warm start v7.8.1, is this normal or is something wrong with this modem?

Bad power supply?