kes601
join:2007-04-14
Virginia Beach, VA | USA HD PQ Examples For those who think I am nuts complaining about PQ, here are some examples from this afternoon. |
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 JeepMattC'mon the UPremium
join:2001-12-28
Wilmington, DE
kudos:2 | Wow - that does suck! |
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kes601
join:2007-04-14
Virginia Beach, VA | Yes, indeed it does. Probably will be catching up on movies and tv shows I have bought on iTunes til next Saturday. FiOS support looked at the pics and say it is pixelation......pixelation wouldn't throw up the incorrect colors in the middle of the picture would it? |
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JeepMattC'mon the UPremium
join:2001-12-28
Wilmington, DE
kudos:2 Reviews:
 ·Verizon FiOS
| That's where you're going to have to be sure everyone's using the same terminology...
Pixelation - this is when you have signal problems - and the picture breaks up, tiles, loses audio
Macroblocking - "smearing" of the picture, blocky look and feel - has nothing to do w/ signal levels - caused by low bit rates, etc.
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"ONE team - ONE city - ONE dream!!" |
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kes601
join:2007-04-14
Virginia Beach, VA | Ya, I get absolutely no breakups and no loss of audio.
To me it presents as macroblocking and would be shocked if the problem is at my house unless somehow the ONT could be responsible. |
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| reply to kes601
I've been seeing picture artifacts here in Chesapeake as well. |
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kes601
join:2007-04-14
Virginia Beach, VA | said by Bethgibbons:I've been seeing picture artifacts here in Chesapeake as well.
Good to know. Thanks for the info. I'll pass that along if they don't "fix" it next weekend. It might help if you opened up a ticket as well. Either by calling in or by posting in the Direct Forum » Verizon Direct |
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| reply to kes601
Maybe this channel is originally broadcast in MPEG4 by USA Network?
I noticed most of the MPEG4 channels have those kind of artifacts once FIOS converts them to MPEG2. Most people don't realize how bad it is because they don't have another provider to compare with that has native MPEG4 support (Directv, Dish, etc.).
More and more channels will start to look like this as providers move most of their channels to MPEG4. |
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kes601
join:2007-04-14
Virginia Beach, VA | Good idea, but trust me, this is not normal artifacts. I've shown the pics to other FiOS users who I work with and none of them are seeing the same thing. |
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JPLPremium
join:2007-04-04
Downingtown, PA
kudos:1 | reply to kes601
I don't think anyone thinks your nuts, or making it up. I believed you even before you posted the pics. And yeah, those look pretty bad. All I can say is that I don't see that at all. USA, I think, is one of the better networks in terms of PQ. What happens if you watch those on VOD? Do you see the same effects? |
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kes601
join:2007-04-14
Virginia Beach, VA | said by JPL:I don't think anyone thinks your nuts, or making it up. I believed you even before you posted the pics. And yeah, those look pretty bad. All I can say is that I don't see that at all. USA, I think, is one of the better networks in terms of PQ. What happens if you watch those on VOD? Do you see the same effects?
The interesting thing is that USA HD is pretty much just as bad on VOD. If it wasn't happening on 3 different types of TVs then I would blame the TVs.
Now, SyFy HD looks pretty bad as well, but on VOD it is crystal clear. |
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JPLPremium
join:2007-04-04
Downingtown, PA
kudos:1 | reply to kes601
One other thought - and I'm sure you thought of this - but could it be your STB? Have you swapped it out? I'm only saying because I used to see some bizarre effects on a couple channels (which I think shared a QAM) which no one else did. I thought it was local to me (my CO, e.g.) until I moved to a new house and a new CO. I saw the same thing. Then I swapped out my 6416 for a 7216 and the issue disappeared. |
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 jjoshuaPremium
join:2001-06-01
Scotch Plains, NJ
kudos:1 | reply to kes601
Sunspots? |
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kes601
join:2007-04-14
Virginia Beach, VA | reply to JPL
said by JPL:One other thought - and I'm sure you thought of this - but could it be your STB? Have you swapped it out? I'm only saying because I used to see some bizarre effects on a couple channels (which I think shared a QAM) which no one else did. I thought it was local to me (my CO, e.g.) until I moved to a new house and a new CO. I saw the same thing. Then I swapped out my 6416 for a 7216 and the issue disappeared.
I had that thought, but that would mean all 3 boxes are having the same issue.
I also ran a coax from the ONT straight to one of the DVRs to rule out any of my wiring. |
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| reply to kes601
Well I don't know what the problem is but it is going on system wide from the looks of the internet and there is no pattern to it. Most of my problems are on recorded programs now, but for a while it was bad on live TV and now it seems to be coming back. I think they have either changed something in the signal or implememted something that is causing a problem and do not want to admit it. I know that I never had issues before 1.9 and my 7232, but I have no idea why that would be the cause of this.
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Go Heels! |
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kes601
join:2007-04-14
Virginia Beach, VA | reply to kes601
Now I'm confused. Being Human on SyFy last night looks flawless. |
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kes601
join:2007-04-14
Virginia Beach, VA | reply to JPL
said by JPL:One other thought - and I'm sure you thought of this - but could it be your STB? Have you swapped it out? I'm only saying because I used to see some bizarre effects on a couple channels (which I think shared a QAM) which no one else did. I thought it was local to me (my CO, e.g.) until I moved to a new house and a new CO. I saw the same thing. Then I swapped out my 6416 for a 7216 and the issue disappeared.
So, JPL, I think you may be onto something, I am now actually thinking perhaps I have 2 separate problems.
Problem #1) Bad coax in the attic. I was able to temporarily fix this by replacing a 4 way splitter w/a 3 way and 2 way splitter -- cutting down on signal loss to the "main" tv room. Still have lower than desired signal levels for higher frequency channels, but no more correctable/uncorrectable errors. I had first tried just swapping 4 way splitters, but that didn't help. In watching last night everything seemed good upstairs. Now, before doing this channels like USA HD did not show any errors upstairs, but perhaps the signal loss was/is enough to cause picture issues. Now just waiting for a quad shield cable to come in so I can replace the bad run from garage to attic and will also replace the run from attic to the main tv room (other rooms upstairs just have digital adapters).
Problem #2) Perhaps a bad DVR downstairs where the picture problem really does seem the worst. If I feel like troubleshooting more before tech comes I will swap upstairs DVR w/downstairs DVR and see if the problem follows the DVR or not. |
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 siersema
join:2005-06-16
Huntington Beach, CA
·Verizon FiOS
| I had similar problem only it got worse - no channel at all. Called support and they had me remove and reconnect the coax connectors and sure enough, one was poor connection. When reseated the signal came in strong and clear. So I think you are on to the problem being a bad splitter or coax connection. |
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kes601
join:2007-04-14
Virginia Beach, VA | reply to kes601
So much for thinking it was a combo of two problems. Saw the random color block problem on my other DVR / TV last night on SyFy (previously recorded). |
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| reply to jjoshua
do u even know what sunspots is? it happens twice yearly and its not rigt now. |
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