kes601
join:2007-04-14
Virginia Beach, VA | reply to kes601
Re: USA HD PQ Examples Here's a thought, but I don't know why I would be the only one noticing it, but....
USA HD and SyFy HD (which are the two channels I see this particular problem on) would both be NBC Universal / Comcast stations. Something with the way Verizon is receiving/processing the signal at my VHO perhaps? |
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tnsprin
join:2003-07-23
Levittown, NY | reply to sunofsam
said by sunofsam :do u even know what sunspots is? it happens twice yearly and its not rigt now. Sunspots happen anytime of the year. Your thinking or the solar interference when the satellites are in line with the sun. |
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tnsprin
join:2003-07-23
Levittown, NY | reply to kes601
I am puzzled about how regular (rectangular) and grouped the interference you show in some of the examples. Almost like a mix of a picture with bars into your current program. Glad I have never seen anything like it. |
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Reviews:
 ·Verizon FiOS
| reply to sunofsam
said by sunofsam :do u even know what sunspots is? it happens twice yearly and its not rigt now. no but there are major flares that have been happening.
the Sun Outages that happen twice a year are not due to "sun Spots" it has to do with the spring and fall Equinox. Sun Spots during that time can make the effect worse.
Having had a BUD for many year we become acustome to such events.
Read all about it
»engineering.learfield.com/sun-outages/
»www.intelsat.com/resources/tech-···ence.asp
there's a lot more info on it, just google it. "Sun Outages" |
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kes601
join:2007-04-14
Virginia Beach, VA | reply to kes601
I want to clarify that it isn't like the picture is this way for the entire time during an hour long show. It will pop up for 3 or 4 seconds probably 4 or 5 times in an hour long show. |
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kes601
join:2007-04-14
Virginia Beach, VA | reply to kes601
Tech has come and gone. Since I had already done all the typical troubleshooting he just replaced the ONT. Hopeful it fixes the issue, but not 100% confident it will. |
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kes601
join:2007-04-14
Virginia Beach, VA
1 edit | reply to kes601
New ONT didn't fix the problem. Tells me either the problem is at CO, VHO, or I have magic eyes and am the only one that sees the random colors when it happens.... |
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 JeepMattC'mon the UPremium
join:2001-12-28
Wilmington, DE
kudos:2 | Yeah, didn't think the ONT was going to do anything for you.
--
"ONE team - ONE city - ONE dream!!" |
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kes601
join:2007-04-14
Virginia Beach, VA | Ya, I had the odds at 1% fix and 99% not fixed. Not sure what to do at this point. If I didn't watch USA HD so much I wouldn't really care. |
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| Does the issues happen on any other channels? |
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kes601
join:2007-04-14
Virginia Beach, VA | The random color splotches seem to only happen on USA HD and SyFy HD. |
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| Could be an issue at your Local VHO, that has to be done strictly at your hub , might be something they have to troubleshoot at their end. |
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kes601
join:2007-04-14
Virginia Beach, VA | said by FiosTV1080I:Could be an issue at your Local VHO, that has to be done strictly at your hub , might be something they have to troubleshoot at their end.
Which is essentially what I've been saying from the beginning. But if nobody else complains they aren't going to try to fix it. |
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| The sad truth is, unless you can get in touch with the district manager for your area or someone higher then that you are basically screwed as tech support wont do anything to fix a problem outside of your house. I spent several months when I first had FiOS installed trying to get them to replace a bad PON card that was taking out all of the local SD channels every night at exactly 8pm until exactly 5am. I went through 5-6 STB's and 2 ONT's and none of it helped. It was not until I got fed up and called a number that I had from back when my DSL went to shit due to squirrels eating the wires that the card was finally replaced and the problem fixed. |
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| reply to kes601
If you complain enough they will begin to look into it.
Try the FCC and your local public utilities commission. |
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| reply to kes601
Im seeing the macroblocking also in VHO8 on USA HD. |
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kes601
join:2007-04-14
Virginia Beach, VA | said by europorsche9 :Im seeing the macroblocking also in VHO8 on USA HD.
Please report it to the Direct Forum. The more people who report it the more likely it will be to looked into:
» Verizon Direct |
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kes601
join:2007-04-14
Virginia Beach, VA | reply to kes601
The guys from the Direct Forum recorded Royal Pains last night on USA HD in my VHO, as did I. Once I watch it and see where any artifacts show up on the screen then I will send them the timecode and let them match it up and see if they see the same thing..... |
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kes601
join:2007-04-14
Virginia Beach, VA | reply to kes601
Got a response from the Direct Forum at 11:33 last night (wow).
They saw the same issues with Royal Pains on USA HD last week as I did, so have confirmed it is a problem, but not at my location. |
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