| [AL] SpeedTest.net pointing to Des Moines,IA as closest... Trying to understand why this is the case when I live in Madison, AL... plus the speeds are still horrible. Consistently getting 5mb down and paying sadly for the 20 MAX service. I had issues before, but even if they bumped me down to the lower 12mb service, the price would be the same in the year introductory price.
Probablly zero chance I keep this service when the introdcutory year is up. Since about July of last year they stated that it would be fixed by Jan 2012. |
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| Could be the magic of routing that it makes it think that is the closest site. I have it every now and then at work. Zoom out and find a state close to you |
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| reply to Paradox
Same thing is happening to me in New Market, AL, and I'm only getting 10 of the 20 I pay for. |
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| reply to calvinj
The problem with the magic of routing of that nature... would be instead of being served locally like before. I have incurred latency due to the fact that all of my requests must make it to IA before out to the "NET" |
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| I don't know if you actually serious with the above statement but really? You think your backbone actually has to go all the way to Des Moines before you hit the net? Google this question and you can find tons of correct answers. Post a trace route and see where it all goes. |
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| reply to Paradox
Hi Paradox,
Looks like the location estimate based off your IP is wrong. The support page has information about how to correct it using your browser's geolocation, or just by selecting a nearer server.
»support.speedtest.net/entries/20···ncorrect |
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| reply to Paradox
Too late now but I would like to remind you guys not to post your IP in the public. If needed you can contact people via IM.
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I speak for myself, not my employer. |
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 MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:57 | reply to Paradox
I checked your signals at the modem and everything looks great right now. Also, the server utilization hasn't been over 30% all week. The IP address you are assigned was probably once assigned to customers in the Iowa area, that's why speedtest.net is choosing a server up there by default. What speeds do you get if you choose a server closer to your location? |
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1 edit | After a long service outage starting about last Thursday, it seems some speed issues have been resolved by Saturday Evening.
I have been consistently getting speeds around 10mbit when selecting the closest geographic location. So if its actually only near 30% utilization, not sure why my speeds are still half of advertised.
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| reply to basenji
you are correct, I was mistaken. |
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| reply to Anonymous
thanks for the heads up, I am not too concerned about my WAN address up to a point. However, better safe than sorry. |
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MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:57 | Are these tests run connected to a router? Do you get similar results when connected directly to the modem? |
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| He's having the same exact problem I'm having. Not being able to break the 11mbps barrier. |
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MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:57 | austinmm6 the Area Director is reviewing your issue. |
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| Yeah, I know. I just figured since we are in the same area, it's likely the same problem. |
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| reply to Paradox
Without my router, speeds not crossing the 11mbit mark as well. However they have been greatly improved at peak times. Would be pleased if I was not paying for the 20 MAX service
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MediacomChadMediacom Social Media Relations TeamPremium,VIP
join:2010-01-20
Gulf Breeze, FL
kudos:57 | We continue to update you on this. |
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bdnhsv
join:2012-01-20
Huntsville, AL | reply to Paradox
Can you guys try using speakeasy.net for your speed tests and choose Atlanta, GA? I'd be curious to see if there is a difference. I'd almost be willing to bet that your traffic goes through 56Marietta at some point (so ATL would be "closer" to you then Arab). Arab must be the old BMTC/Deltacom or Otelco pops. If you have a chance give it a shot and let us know the results. Thanks. |
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| It doesn't matter which server you pick. The top speed stays right at 10.6. |
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| are you using a software firewall? sometimes they can make a speed test look bad. if you are try shutting off your firewall while testing and maybe even your a/v just long enough to run the test |
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