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wonghoi

join:2009-06-30
Markham, ON

Nettalk Migration

My friend who is currently on TS DSL and has a landline with Bell would like to drop Bell and switch to the NetTalk service.

The goal is the minimize on monthly costs.

Here is what I was going to suggest to him as a plan:

1. To avoid the dryloop cost, he will have to switch over to TS cable internet.

2. To avoid account change fee, activate TS cable service seperately and then cancel TS DSL.

3. When NetTalk offers number porting (later this year), request home phone number to be ported from Bell. This will cancel bell home phone.

4. Done?

Hope this plan works! Or did I miss something?

VenusFlytrap

join:2007-11-18
Canada

1 edit

I have a NetTalk DUO. I've had nothing but problems with it, despite having set it up correctly with my router (QOS tweaked, assigned IP, DMZ etc). Garbled voices, echo, hangups are a common occurance, despite my high-speed TekSavvy connection which scores well on benchmarks. Then after the last NetTalk Duo firmware update, the Duo device died on me shortly thereafter. I had to ship it to NetTalk for an RMA. Seems others on their forum are experiencing similar problems of late.

Also, note that NetTalk no longer offers unlimited calling in North America. They now cap it to just 3,000 minutes per month which includes all incoming AND outgoing calls... not much if you have a family who shares the phone. And if you go over that 3,000 minutes, then NetTalk forcibly changes your plan from 3,000 minutes per month to billing you per minute, from then on, for the remainder of your contract with them. Not cool.

I think you're better off getting a decent Cisco SPA2102 device and use either voip.ms or freephoneline.ca

Also, don't hold your breath on NetTalk offering number porting. They've been saying they'd offer it for years now, but nothing... Actions speak louder than words.


nbinont

join:2011-03-13

reply to wonghoi
I also use viop.ms, and find them to be very good.



Taylortbb
Premium
join:2007-02-18
Kitchener, ON
Reviews:
·TekSavvy Cable

reply to wonghoi

said by wonghoi:

2. To avoid account change fee, activate TS cable service seperately and then cancel TS DSL.

The account change fee is for changes to an existing service. Activating a new service just incurs the new service activation fee.

Also, +1 for VoIP.ms. They're a little less plug and play but their rates are good and I've had no issues with quality.

--
Taylor Byrnes

wonghoi

join:2009-06-30
Markham, ON

Thanks everybody for the feedback. A bit worried about nettalk duo now, will let my buddy know.



StevieB01

@208.87.1.x

reply to VenusFlytrap
I am a Nettalk DUO user and I have received great service with it.

I find the garbled voices, echo or hangups which you are referring to only happens in situations where my Internet is slow. Usually, with speedy Internet I do not have any issues.

The minute limit situation can easily be avoided by purchasing more DUOs and having the number forwarded to your main telephone number.

To chime in on number porting, I heard it's available to customers.

Hope this helps.

Stevie B


VenusFlytrap

join:2007-11-18
Canada

When you forward your Nettalk to your real phone number, did you realize that Nettalk counts this forwarding (and all forwarding) by the minute against your Nettalk 3,000 minutes per month? Well, it does according to Nettalk's administrator "Vengy" who posted their stance on their forum (read their TOS). Anyway, I have high speed internet, A+ on jitter, very low ping times, zilch packet loss and great reliability, thanks to Teksavvy -- but yet i had bad voice quality. However, Stevie, I appreciate your experience with Nettalk, and I respect your findings. I just wish I was as lucky as your experience with Nettalk!!!



WaitForGodot

join:2009-01-07

reply to VenusFlytrap
Slightly OT: VenusFlytrap. Do you have any particular tips to tweak QOS and set up port forwarding. I have had issues with trying to setup Tomato to ATA.


VenusFlytrap

join:2007-11-18
Canada

For Tomato, with QOS enabled, you can set up the MAC address (or the LAN IP address) of your ATA to be set for highest priority. Do that (especially if you aren't needing to have any other high priority devices on your LAN). As for port forwarding, you'll need to know the actual port ranges that your ATA uses (from the manual) and put those port ranges into Tomato's port forwarding or port triggering section -- fyi, typically VOIP uses only UDP for that, not TCP. Or, if you want a simple setup, just enter the IP address that you need to reserve for your ATA device into the de militarized zone (DMZ) of your router, which essentially takes it out of the firewall, such that port forwarding isn't needed. Rather than me writing a complete dissertation here, I'll just point you to this useful guide:

»HOW-TO: QoS and Tomato (fixes "choppy voice")

and:

»www.xtremecoders.org/forums/f76/···qos-263/



WaitForGodot

join:2009-01-07

Thank you very much VenusFlytrap for pointing me in the right direction.


wonghoi

join:2009-06-30
Markham, ON

reply to wonghoi
To get past the number porting issue with nettalk. One could sign up with freephoneline.ca and port their number to it. Then forward the calls to their nettalk number.


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