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Crunchin' For Cures
Purple Zone
reply to qworster

Re: [DIRECTV] DirecTv moving Sprout to premium tier.

Email just arrived:

Dear Customer,

We wanted to provide an important follow up regarding the Sprout channel e-mail message you received on Tuesday. We're pleased to have found a solution that enables current customers who have Sprout to keep it in their programming package after February 8th.

An upgrade to the CHOICE ULTIMATE package is not required by current customers.

New customers coming on to the DIRECTV service after February 8th will need to subscribe to the CHOICE ULTIMATE package to view the Sprout channel.

At DIRECTV, we strive to bring you the best entertainment experience available. We are always evaluating our programming so we may provide more choice and at the same time manage rising programming costs on behalf of all of our customers. It was never our intention to remove Sprout from our service.

Thank you for your time and for being a valued member of the DIRECTV family.



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