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jamaicacable

join:2012-01-29
Jamaica, NY

[TWC] Infrastructure deficient in Queens

My service in Jamaica blows. TV locks up, loss of sound, loss of picture and since about november of 2011 internet drops multiple times daily. About to look for a new service. Most problems at high usage periods. Friends who live in the neighborhood report same. I'm paying for junk.


Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Time Warner Cable
·Verizon Online DSL

I'm in Rego Park - nervous about changing ISPs.
Verizon's network is fine, but if you have problems,
getting tech issues resolved is like pulling teeth.
It took me 2 weeks to phone/chat tag to India
before they finally opened a trouble ticket to fix.
internet is also cheaper now from TWCable, or
$30/mo vs $40/mo from Verizon.



SRF26

join:2000-04-03
Jamaica, NY

reply to jamaicacable
I live in 11432 and never experienced any ongoing problems with TWC TV or RR. There were a few outages in the 25+ years I had it, but nothing what the OP is experiencing. I have switched to FiOS, but it was more for the price reduction than QoS. I would probably still be a TWC subscriber if their prices were competitive.

Regards...JL



hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:4

said by SRF26:

I live in 11432 and never experienced any ongoing problems with TWC TV or RR. There were a few outages in the 25+ years I had it, but nothing what the OP is experiencing. I have switched to FiOS, but it was more for the price reduction than QoS. I would probably still be a TWC subscriber if their prices were competitive.

Regards...JL

Be interesting to revisit this post once your opening offer expires!

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson

Night0wl

join:2011-06-23
00000
Reviews:
·T-Mobile US

It is especially interesting since I was looking over old information today, with prices from 2008. The ATB triple has recently been reduced from $99 plus equipment to $89 plus equipment, similar to the promotions in that year. And less than the 2 year PLG's. Regular rate of hsd was $44.95 and has been raised to 49.99, but a new promo is drastically cut to $19.99.

The price of entertainment, news, sports, etc , even with a $150 monthly bill, is less than $5.00 a day. A McDonald's Happy meal probably costs more and is a lot less satisfying.



hobgoblin
Sortof Agoblin
Premium
join:2001-11-25
Orchard Park, NY
kudos:4

said by Night0wl:

It is especially interesting since I was looking over old information today, with prices from 2008. The ATB triple has recently been reduced from $99 plus equipment to $89 plus equipment, similar to the promotions in that year. And less than the 2 year PLG's. Regular rate of hsd was $44.95 and has been raised to 49.99, but a new promo is drastically cut to $19.99.

The price of entertainment, news, sports, etc , even with a $150 monthly bill, is less than $5.00 a day. A McDonald's Happy meal probably costs more and is a lot less satisfying.

My coffee and Breakfast sandwich costs $4.79. I would trade it.

Hob
--
"A foolish consistency is the hobgoblin of little minds."
- Ralph Waldo Emerson


Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Time Warner Cable
·Verizon Online DSL

4 edits

reply to jamaicacable
does anyone now how to "use" dslreports
to find out speed/ping test result for my
area by ISP? there should be such data
accumulated here, but I don't know how
to collate it so I can compare member test
results for my zip 11375 TWCable vs Verizon.

the best I could find so far was this;
»www.netindex.com/download/4,1879···s/?tab=1
but they mix business and residential
class services together, so it's useless
since Verizon aDSL, T1, T3 and SDSL
and TWCable broadband and wideband,
that are all distinctly different products.

unfortunately the sister sight pingtest
does not make any history available.


Night0wl

join:2011-06-23
00000

reply to hobgoblin
For the Happy Meal, or the entertainment?? Lol


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