Reviews:
 ·Cogeco Cable
| reply to help4u
Re: Why Cogeco Subscribers are NOT Notified said by help4u :One simple step will insure that you receive your Cogeco usage details if you choose not to use cogeco email. You need to obtain your email address and password and login to webmail at my.cogeco.ca, once you have logged into this email you can then step up and automatic forward to any address you wish. This will only need to be done once.
There are two ways to monitor your usage, the proactive approach (setting up my account) and monitoring on a regular basis, or you have the option of the less proactive approach just waiting for an email to advise you that you have hit 85%.
These two options are very simple and should be very easy for any tech skill level.
That's not the issue at hand here - we've already discussed that you can forward emails from your Cogeco account, but:
a) You can't configure a third-party address to receive these notifications to instead of having to rely on forwarding
b) Cogeco's notifications are spotty at best (unless it's related to billing :/) |
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| Here in Quebec the company has to mail you (snail mail) since they changed the consumers laws here a little bit ago.
Makes me wonder if Cogeco mailed their Quebec customers and didn't bother with the Ontario customers.
or if they just ignored Quebec consumer laws altogether and didn't bother for anyone?
As for an ISP email system. I only know a few who even bother with it. But Cogeco (unlike others) forces it upon you? I find that strange. |
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 A LurkerPremium
join:2007-10-27
Burlington, ON | reply to got_milk
said by got_milk:b) Cogeco's notifications are spotty at best (unless it's related to billing :/) I believe I got one set of 85% and 100% after I switched to the business account, then no more. At some point someone did look into it, but they never recurred. (I was making a point to knock it over to see if I got them - no.) On my account it doesn't matter as I rarely go over, and I don't pay overages. However, if this happens on one account it may happen on others. |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | reply to got_milk
said by got_milk:That's not the issue at hand here - we've already discussed that you can forward emails from your Cogeco account, but:
(a) You can't configure a third-party address to receive these notifications to instead of having to rely on forwarding
(b) Cogeco's notifications are spotty at best (unless it's related to billing :/)
(c) {Really (a), IMNSHO} is that THEY DO NOT VOLUNTEER MUCH - IF ANY - OF THIS INFO AS A MANDATORY PART OF THE SIGNUP PROCESS ! (You are forced to ASK, as I luckily did.)
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"It's COLD in here, Mister (Premier) McGuilty !   - PLEASE, could I have just a wee piece of COAL for the fire ?"
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Read about : »UBB Nightmare |
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| reply to got_milk
I understand what the issue is.
This is how you solve it!
The notification system works for me every time. You just need to check the correct email or have the information sent to the email address you choose to use. It is a very simple system that would take all of 5 minutes to setup. |
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 AVDRespice, Adspice, ProspicePremium
join:2003-02-06
Onion, NJ | said by help4u :I understand what the issue is.
This is how you solve it!
The notification system works for me every time. You just need to check the correct email or have the information sent to the email address you choose to use. It is a very simple system that would take all of 5 minutes to setup.
thank you /thread
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--Standard disclaimers apply.--
google this "(sqrt(cos(x))*cos(200*x)+sqrt(abs(x))-0.7)*(4-x*x)^0.01, sqrt(9-x^2), -sqrt(9-x^2)" |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | said by AVD:said by help4u :I understand what the issue is.
This is how you solve it!
The notification system works for me every time. You just need to check the correct email or have the information sent to the email address you choose to use. It is a very simple system that would take all of 5 minutes to setup.
thank you [/thread]
Nonsense to your [/thread] - that was NOT a good enough answer !
What we have here is a clusterfuck of poorly considered/designed communications policies, and Cogeco's people do NOT proactively make sure that we know them when we start service with them !
It MIGHT be simple enough, IF THEY MADE A POINT OF TELLING US WITHOUT US KNOWING TO ASK !
How many times do I need to say it ?! |
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