said by XT0RT:That's the kind of mentality that I hate about most ISP's. Speedtests don't mean squat when troubleshooting speed issues. I might as well do a speedtest on my LAN (/sarcasm). If two ISP's are giving two different results, then I suspect the ISP to be having some issues with routing. At that point, fire off a few emails to SJRB and have them look into it.
If you can find different results on two ISPs then it might be a peering/transit issue. That's a good add to the topic. It can be worth it to check with friends.
I have to say that everything is about experience and expectations. All the activities I use Shaw for are blazing fast, thus I am happy.
To be fair: I haven't used DSL for 10 years.
To be honest: I couldn't see myself going back to less than 50 mbps. If you haven't tried BB50, I think you should, for at least a month. Just see what it's like.