O Canada! > Canadian > Canadian Broadband > Ebox 10 Gbits upgrade for Videotron TPIA

Ebox 10 Gbits upgrade for Videotron TPIA

Can you please stop giving me reasons to switch over from Teksavvy before I hear what their plans are on feb 2nd?

:P

awesome news

Join us, Dunlop (just moved from Teksavvy) ....

reply to diskace
I also switched from Teksavvy too... +1 for Ebox

reply to diskace
Wonder which type of "does not support" we're talking about...
1- no spare 10G ports and 10G line cards are back-ordered
2- no spare card slot, getting a new router and/or shuffling stuff to free up some ports
3- the equipment does support 10G but is overdue for replacement so not worth upgrading, new equipment is back-ordered
4- the equipment is so old that it actually does not support 10G, which pegs it at 10+ years old vintage

Since Videotron was boasting about their state-of-the-art network a year or so ago, it should not be option #4.

We don't have that information but given the fact they are not able to process this type of request within 1 month lead me to believe they need to replace the router and install a new one. I am just speculating here, you could know better than me
--
Electronic Box Inc. - Jean-Philippe Béïque

I hope you guys will be able to put sufficient pressure on them so that this situation doesn't turn into a Rogers-type upgrade thing.

reply to diskace
In any case, glad to see Videotron is owing up to their claim of being willing to cooperate with TPIA ISPs by not making much of a fuss about upgrading them to 10G.

reply to diskace
When you coming back to Toronto? I'm currently happy with Distributel, but I know many others who are not happy with Rogers/Teksavvy that want to switch.

reply to InvalidError
I have a feeling that the Videotron rep is female and can't resist diskace's charm which would explain why Videotron gives diskace such a good service

diskace: did you specifically ask for this, or did Videotron come to you and tell you that within 3 months 10g links would be available ?

When did this offer come ? This could be due to the part 1 from CNOC since with 10g links, it postpones by quite some time the need to provide load balancing across multiple links.

reply to diskace
I wonder though how they translate that request. For all you know they're in fact giving you 10x 1 Gbit links and calling it 10 Gb.

reply to Dunlop
Join the ebox side! (Just moved from Teksavvy too)

reply to diskace

I didn't read it this way.

From what I had heard, no ISP current needs more than 1gpbs with Videotron. But a couple can see the day when they will. So I suspect there have been talks to see how Videotron would handle that.

Whle the long term solution will be 10gigE, it doesn't prevent an ISP from getting a second 1gbps link between now and then if the need arises.

Whether the install costs for a second gigE that will only be used for a few months are with it, I don't know. Each ISP has to decide if it is worth paying it to acquire customers now that you may not get if you tell them to wait a few months.

reply to explain PLS
We are under capacity right now so don't worry. Our GigE links to Videotron POI is used at around 40% at peak so we expect to have enough capacity to grow for the next 3 months or so.

That is part of the reason why Electronic Box do not offer unlimited on faster speed tier than the 8 Mbits. We want to wait and see the impact before going full throttle.

We already have set a limit at which point we will stop selling no matter what until the upgrade to 10 GE is completed. No point in selling if it start affecting quality !
--
Electronic Box Inc. - Jean-Philippe Béïque

reply to diskace
While you were looking at this, did you get any update on the Gatineau TPIA?

reply to diskace

reply to diskace
TY for clarifying.