 | [Eastern Ontario] Usage Meter Hey, so what do I do if the meter runs so high every day (inaccurately) that it costs me extra in fees? Is there anyway to verify my usage? I am looking at an extra $20 right now, would like to avoid it. |
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 Reviews:
·Cogeco Cable
| Your best bet is using a router with a custom firmware distribution that tracks bandwidth usage (DD-WRT, OpenWRT, Tomato are examples of such), that way you can monitor the bandwidth usage across all the devices on your network.
Unfortunately since you're already taking the charge there might not be much you can do - bandwidth meters only start when you initially install the firmware. You could call them up and complain and they may issue a "one-time credit" as a show of "good faith", which I've heard has worked in the past, but it's much easier when you can say "my router says x GB of usage, why is yours so much higher?" |
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 dillyhammerBack to TeksavvyPremium,MVM join:2010-01-09 Hamilton, ON kudos:9 Reviews:
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| said by got_milk:You could call them up and complain and they may issue a "one-time credit" as a show of "good faith", which I've heard has worked in the past, but it's much easier when you can say "my router says x GB of usage, why is yours so much higher?" Keep in mind, your router logs and $1.47 will get you a large double-double. Logs mean shit to Cogeco or any company charging for usage. It's their logs, and that's it, pay up.
But as you mentioned, I'd rather have them than not in a dispute.
Anyone not monitoring their own uage via a router is asking for trouble.
Mike -- Cogeco - The New UBB Devil »[Burloak] Usage Based Billing Nightmare |
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 Reviews:
·Cogeco Cable
| said by dillyhammer:Keep in mind, your router logs and $1.47 will get you a large double-double. Logs mean shit to Cogeco or any company charging for usage. It's their logs, and that's it, pay up. Yeah their logs, less accurate than using a goddamn Ouija board and a bottle of Scotch!
said by dillyhammer:Anyone not monitoring their own uage via a router is asking for trouble.
Mike Yeah its the only thing will help when they pull one of their "Oops we didn't update the meter for five days, here it is all at once!" |
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 DavesnothereNo-BHELL-ity DOES have its Advantages join:2009-06-15 START&Cogeco kudos:6 | It MAY depend upon the grade of Scotch.  |
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 Reviews:
·Cogeco Cable
| reply to dillyhammer said by dillyhammer:Keep in mind, your router logs and $1.47 will get you a large double-double. Logs mean shit to Cogeco or any company charging for usage. It's their logs, and that's it, pay up. Definitely true, but it beats having nothing. If they really argued my own logs I'd offer Cogeco to submit a bug report or better yet a patch to the Linux kernel maintainers so that they can fix the glaring bug in the kernel! |
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 dillyhammerBack to TeksavvyPremium,MVM join:2010-01-09 Hamilton, ON kudos:9 Reviews:
·Cogeco Cable
·TekSavvy DSL
·Caneris
·voip.ms
| said by got_milk:If they really argued my own logs I'd offer Cogeco to submit a bug report or better yet a patch to the Linux kernel maintainers so that they can fix the glaring bug in the kernel! Hmmm. Care to elaborate on what that bug is and how it affects this discussion... exactly?

Mike -- Cogeco - The New UBB Devil »[Burloak] Usage Based Billing Nightmare |
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 Reviews:
·Cogeco Cable
| said by dillyhammer:said by got_milk:If they really argued my own logs I'd offer Cogeco to submit a bug report or better yet a patch to the Linux kernel maintainers so that they can fix the glaring bug in the kernel! Hmmm. Care to elaborate on what that bug is and how it affects this discussion... exactly?  Mike All third party firmwares and some official firmware as well (think Netgear, Linksys) are just Linux distributions for routers, and the bandwidth monitoring components simply pretty up the I/O traffic as reported by the running kernel into nice charts and graphs and what have you. Therefore, if Cogeco's meter is so correct and my method of measuring is "inaccurate" then there must be some kind of massive Linux kernel bug that causes everyone's bandwidth monitoring to be inaccurate!  |
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 dillyhammerBack to TeksavvyPremium,MVM join:2010-01-09 Hamilton, ON kudos:9 Reviews:
·Cogeco Cable
·TekSavvy DSL
·Caneris
·voip.ms
| said by got_milk:Therefore, if Cogeco's meter is so correct and my method of measuring is "inaccurate" then there must be some kind of massive Linux kernel bug that causes everyone's bandwidth monitoring to be inaccurate!  Oh. THAT bug.

I don't get how I can be so thick somethings.
Mike -- Cogeco - The New UBB Devil »[Burloak] Usage Based Billing Nightmare |
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 | Hah, I probably could've been more clear in my original post. |
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 DavesnothereNo-BHELL-ity DOES have its Advantages join:2009-06-15 START&Cogeco kudos:6 | reply to dillyhammer said by dillyhammer:[Oh, THAT bug.

I don't get how I can be so thick somethings. Yeah, the UBBB (UBB Bug).  |
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