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Links: ·Forum Troubleshooting Guidelines ·Helpful Cogeco Information ·Official Cogeco Speedtest
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distrohopper

join:2012-01-31

my.cogeco.ca/cogeco webmail security issues!

I cannot change my password to anything longer than 10 characters! Even when switching my e-mail passwords, the help tooltip says "Your email username can only contain alphanumeric characters, underscore ( _ ), dot ( . ), dash ( - ) and must not have more than 30 characters."

However, upon entering a 25 character long password, i get:

"Your password must consist of 5 to 10 alphanumeric characters. The following characters can also be used: - ."

I need to change this immediately!


urbanriot
Premium
join:2004-10-18
Canada
kudos:2
Reviews:
·Cogeco Cable

You know what's funny... you can do this over the phone with a representative. I complained about this a few years back, when I wanted to use the same password on one of my Cogeco email accounts that I was using on another and the web site wouldn't let me.

In general, I do find it annoying that every company on the planet can't come up with a consistent rule for passwords. One of my credit cards won't allow non-alphanumeric characters.



xfinisherx

join:2011-05-06

reply to distrohopper
Mine's 15 characters... I dunno what's wrong with yours lol



dillyhammer
Back to Teksavvy
Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9
Reviews:
·Cogeco Cable
·TekSavvy DSL
·Caneris
·voip.ms

said by xfinisherx:

Mine's 15 characters... I dunno what's wrong with yours lol

Did you change that yourself in the GUI the OP used, or some other way?

Mike
--
Cogeco - The New UBB Devil
»[Burloak] Usage Based Billing Nightmare


xfinisherx

join:2011-05-06

When I signed up



dillyhammer
Back to Teksavvy
Premium,MVM
join:2010-01-09
Hamilton, ON
kudos:9
Reviews:
·Cogeco Cable
·TekSavvy DSL
·Caneris
·voip.ms

said by xfinisherx:

When I signed up

You still have the same password from when you signed up?



Mike
--
Cogeco - The New UBB Devil
»[Burloak] Usage Based Billing Nightmare


xfinisherx

join:2011-05-06
Reviews:
·Cogeco Cable
·Bell Sympatico

Lol, what's wrong?

i keep my PC safe and secure. If it ain't broke, don't fix it lmao...

But seriously, I don't see the need unless one of them (for ANY account online) becomes compromised. That's when I make a grand change. Other than that, I'm fine


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