| Extra outlets I have the following rogers services: Internet+TV. I had their home phone which has since been cancelled. There are 2 Rogers wires coming in my house. Both of the wires were being used before, now only 1 is being used with a 3-way splitter (installed by Rogers).
I currently have 2 boxes (HD+SD) with a VIP package. I own the HD and rent the SD. Still have the internet.
If I downgrade my package to Dig Plus, do I really need to pick the package with extra outlets? That wire coming in my basement is called the "outlet" right? |
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| I think they count each co-axial outlet in your wall that has a TV attached to it as an "outlet", even if they all connect back to the same single connection that enters your house in your basement or by your fuse box or wherever that just has a splitter on it, which is ridiculous. I would think you could tell them you just have one outlet and then split it as needed. They might insist on sending someone to remove the splitter or something, not sure, I'd think you can just re-split it? I don't know if they can put someone on it that prevents you splitting it. I live in an apartment with a single connection from Rogers coming in to the unit, and it is split 3 ways, goes back in to the wall to feed the various rooms in my unit, and some of those connections are split again after they come out of the wall in a particular room. Officially my account says I have 2 outlets, but in the past I've had the same set up and it just said 1. At one point I had home phone, internet, and cable (1 digital box + 2 analog TV's) all on that single connection + various splitters without any problems. |
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| reply to TYong
The current digital plus package includes extra outlets now. |
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 HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:12
 ·TekSavvy DSL
 ·TekSavvy Cable
| reply to biznatch11
Unfortunately you can't cheat with the digital boxes. If you downgrade to a package that only has 1 outlet included, they will charge you $6-7 for the extra outlet, because you have two boxes, therefore 2 tv's.
It's some bullshit about licensing. I bet those rules were made like 20-30 years ago.
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GO LEAFS GO! |
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| said by HiVolt:Unfortunately you can't cheat with the digital boxes. Yes that is probably true...I should have clarified that splitting only works with analog channels with no box, and once they introduce the digital converter boxes you won't be able to split anything because every TV will need a box, unless maybe you only want ~30 channels. |
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| reply to TYong
Ahh I haven't been cheating them with anything. VIP comes with extra outlets. I am NOW thinking of going Digital Plus.
I read their newsletter which indicates Dig Plus and Dig Plus with extra outlets($2.5 or so more). Just wanted to see if it that or not. |
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HiVoltPremium
join:2000-12-28
Toronto, ON
kudos:12 Reviews:
·TekSavvy DSL
·TekSavvy Cable
| said by TYong :Ahh I haven't been cheating them with anything. VIP comes with extra outlets. I am NOW thinking of going Digital Plus. This is what I wanted to do a couple years ago... But by doing that basically I would not save anything (Having 4 TV's with 4 owned digital boxes), because I'd have to pay 3 fucking outlet fees.
I laughed at the CSR and asked to be put to retentions. The guy gave me 30% off the entire VIP + Specialty HD package. It helped a bit, but I can't save any more, and every year the cable goes up by $4-5 anyway...
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GO LEAFS GO! |
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| So I should be good to go. Their digital plus says I can hook up to 3 TVs and their pricing update also mentions that extra outlet in the same price.
I actually got offered 70% off for 2 years with a 2 year contract for Internet with any other Rogers service. The lady bumped my internet to Ultimate for $30/month and said I can downgrade my TV any time. I called in to cancel both services thus my account with Rogers. She said the manager made an exception because I have been with them for 7 years.
So I was thinking of lowering my package and get netflix. |
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| reply to TYong
said by TYong :Ahh I haven't been cheating them with anything. VIP comes with extra outlets. I am NOW thinking of going Digital Plus.
I read their newsletter which indicates Dig Plus and Dig Plus with extra outlets($2.5 or so more). Just wanted to see if it that or not.
Digital Plus WITHOUT extra outlets has been discontinued. You can't get it anymore unless you get a rep who is willing to do it for you. Therefore if you downgrade to digital plus today you will likely have to subscribe to the one with extra outlets anyways. |
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| Oh ok. That was the confusion. |
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 sbrookPremium,Mod
join:2001-12-14
Ottawa
kudos:4
·TekSavvy Cable
·Rogers Hi-Speed
| reply to TYong
An outlet in Rogers world is any connection between the cable system and a device (TV, cablebox, whatever) ... so if you take 1 wire, and put a 6 way splitter on there for example, and connect up 6 TVs, you have 6 outlets. The only things they don't seem include when counting as an "outlet" is connecting a cable or homephone modem.
While you might have say 3 outlets in your house, but you only have 1 TV, you should only be paying for 1 outlet. If you connect another TV, then you need "Extra outlets". Rogers has been known to actually clip the cables for unused outlets at the splitters (which is why they often leave a long bit of cable near the connectors ... for all the snips and reinstalls later!)
The reasoning is that they pay carriage fees based on the number of devices on which you could watch programming. |
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| Rogers' world is a strange place, as we all know. What if I split my cable and send one connection to a VCR and one to my TV, so that I can record one channel and watch another at the same time? Do they consider that 2 outlets? What if I have my computer connected to one outlet with a TV capture card and then send that live TV signal across my local network to more than one computer? Actually I bet they don't even technically allow that. Once they require the new digital boxes for every TV though it won't matter, as you won't be able to get anything without a box, so they'll know exactly how many outlets/TV's/connections/whatever in your home. |
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sbrookPremium,Mod
join:2001-12-14
Ottawa
kudos:4 | Yes, split to a VCR is one outlet ... The correct process for a VCR is to daisy chain through the VCR so you're using the VCR's channel 3 out for everything while the VCR is on, or "passthru" while it's off ... that way you only use 1 "outlet". |
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 bfkscUnlimited and Unthrottled on Distributel
join:2011-11-22
Toronto, ON | reply to sbrook
said by sbrook:An outlet in Rogers world is any connection between the cable system and a device (TV, cablebox, whatever) ... so if you take 1 wire, and put a 6 way splitter on there for example, and connect up 6 TVs, you have 6 outlets. The only things they don't seem include when counting as an "outlet" is connecting a cable or homephone modem.
The reasoning is that they pay carriage fees based on the number of devices on which you could watch programming.
And that's part of the reason they wanted to switch to digital programming - so Rogers can control how many "outlets" you have and charge you for each one.
With the analog signal, if you have one single outlet dropped into your home, and you add a splitter and run wiring to 5 more TVs or stereos, Rogers could NOT charge you for those extra outlets because they did not install them. I went through a hassle with them over it when I had a bad drop into the house years ago. The tech came in to check and said I'd have to pay for all the extra outlets. I told him it's MY cable runs and MY splitter - I'm only legally obligated to pay for the single outlet drop, and he only has to service the single drop into my house - I'm responsible for the inside wiring. He agreed once he realized I knew where I stood and I was never charged a penny for the extra outlets that I installed. I know many people who were duped into paying extra for analog outlets that Rogers never installed.
With digital being pushed so hard, Rogers gets more money per outlet and that's what they wanted from everyone. So I dumped Rogers cable years ago and went with OTA antennas with digital TVs. Much better picture quality over Rogers with better HD quality, and no more monthly fees to pay for something they get for free. And no more Canadian Content crap either...I get to watch the US signal as it was intended. Beer commercials with girls in bikinis, as it should be.
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sbrookPremium,Mod
join:2001-12-14
Ottawa
kudos:4 Reviews:
·TekSavvy Cable
·Rogers Hi-Speed
| I think you were on shaky ground with the claim of your wire, your splitters ... But you stood fast enough to have the tech not want to push his luck 
If I were left to OTA, it wouldn't be worth having a TV ... I can count about 3-4 programs per week that I watch that I could get with local OTA service. To do better, I'd need a 75' tower and a number of high gain antennas ... and I don't think the seaplane base about a half mile away would be too happy with that. |
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| reply to yyzlhr
(topic move) Extra outletsModerator Action
The post that was here (and all 6 followups to it), has been moved to a new topic .. »Extra outlets |
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bfkscUnlimited and Unthrottled on Distributel
join:2011-11-22
Toronto, ON | reply to sbrook
Re: Extra outlets said by sbrook:I think you were on shaky ground with the claim of your wire, your splitters ... But you stood fast enough to have the tech not want to push his luck I wasn't on shaky ground, I checked with Rogers head office to confirm that wiring installed by myself or third-party is NOT their responsibility and therefore they could not charge for wiring or outlets that is not theirs. This scenario actually was covered by the media many years ago when Rogers was screwing over seniors. All that has changed now though, with digital service.
If I were left to OTA, it wouldn't be worth having a TV ... I can count about 3-4 programs per week that I watch that I could get with local OTA service. To do better, I'd need a 75' tower and a number of high gain antennas ... and I don't think the seaplane base about a half mile away would be too happy with that.
Now that I have a cable line into the house for internet, I'm still sticking with OTA.
YMMV.
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