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blueondemand

join:2011-06-22
New York, NY

[TWC] Time Warner cable robbery

First off on this post i am not asking any moderator for direct help from or knowledgeable people on this forum on posting trace or speed test. I want to sue or insult Time Warner cable within. I want to get help from other source to get this company to fix my problem which they had not done.

I can stand the insult i had been getting from time Warner cable and there ever going problem on getting me fire from my job. I had call and talk nicely and gotten like more than 5 tech visit from ever slowness broadband speed. On ever visit the "i apologize not to offend any professional tech " The overparticular unprofessional tech and sloppy i would continued but can't on the insult. I pay to get 15 Mbps and getting less that 3 Mbps. I had chat talk and email and no fix. In the street i live there are no other internet provider other than Time Warner cable. I will send a email and call the FCC and mayor and Governor of new york on the robbery i am getting. Might as well president Barack Hussein Obama II.

I would like if anyone one can post any address or email if of any big shot that work for this robbery company or any one have any advice for me.


CptGemini
Inside your computer
Premium
join:2004-11-29
Corpus Christi, TX
kudos:6
Reviews:
·RoadRunner Cable

Suing them won't get you anywhere. BTW fixing a congestion issue takes a lot of time due to the fact new parts need to be ordered from overseas most likely and proper permits have to be obtained. Back when I had a congestion issue starting around march of last year it took over a month to finally get it resolved. Your best bet is to keep complaining, ask for someone to talk to you from the network engineering department but GL with getting someone from that department to call you.

You may also want to read the TOS before trying to sue Time Warner.


blueondemand

join:2011-06-22
New York, NY

Re: [TWC] Time Warner cable robbery

You dont understand how painful and time wasting is to call time Warner cable tech and assign a tech to come to your house and wait a week for the appointment. The best part the tech have no knowledgeable idea on how to fix the problem and wasted for time calling aging to ask what gives. I had done this every month and not fix my problem. This company had some much power and control over people right. I read on other forum that people should star forcing this type of company to change with are wallet but i really need internet to keep my self and family entertain. This country is going to shit by keeping company like this doing business.


fatness
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join:2000-11-17
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Host:
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TekSavvy
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reply to blueondemand

said by blueondemand:

I would like if anyone one can post any address or email if of any big shot that work for this robbery company or any one have any advice for me.

quote:
Customer Service
Phone: 866-744-1678
How to reach a live person: Keep pressing "#" when recording begins. Took me 2 times.
quote:
Executive Customer Service
Phone: 212-364-8300
How to reach a live person: Press 2 when recording begins
Email: twc.cotp@twcable.com
»www.contacthelp.com/directory/Me···ngID=281
--
this is serious


Robotics
See You On The Dark Side
Premium
join:2003-10-23
Louisa, VA
Reviews:
·Verizon Wireless..
·Comcast

reply to blueondemand

said by blueondemand:

This country is going to shit by keeping company like this doing business.

It's already shit! Man I feel your pain, and hope the best for you.
Big corporations for the most part, flat out suck when it comes to the customer. And cable companies have got to be one of the worst!

But really...Good luck on getting your problem solved.
--
Long you live and high you fly, and smiles you'll give and tears you'll cry,
and all you touch and all you see, is all your life will ever be.


Jahntassa
What, I can have feathers
Premium
join:2006-04-14
Conway, SC
kudos:4

reply to blueondemand
If you're using Time Warner for your daily work, then you should contact their business department and get a business account with them. It costs more but they are more responsive with trouble tickets and typically will be quicker to assist you.



Dude111
An Awesome Dude
Premium
join:2003-08-04
USA
kudos:10

reply to blueondemand

 

quote:
This country is going to shit by keeping company like this doing business.
I couldnt agree more bud!!


fatness
subtle
Janitor
join:2000-11-17
fishing
kudos:13

reply to blueondemand

(topic move) [TWC] Time Warner cable robbery

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The post that was here, has been moved to a new topic .. »[TWC] Time Warner cable robbery

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