| reply to TSI Marc
Re: [DSL] Blindsided by Teksavvy! $8 modem rental fee! So if I I'm on DSL 6 and I'm interested in going to DSL 25, will I have to pay the $8/month fee? |
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| reply to TSI Marc
Marc , the new prices for cable in Quebec are coming out today right ? |
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 TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | reply to velocity7
any option that Bell requires us to use their modem.
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Marc - CEO/TekSavvy |
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TSI MarcPremium,VIP
join:2006-06-23
Chatham, ON
kudos:14 | reply to BigBenBeaub
said by BigBenBeaub:Marc , the new prices for cable in Quebec are coming out today right ?
Very soon.
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Marc - CEO/TekSavvy |
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| reply to TSI Marc
So it would seem that if I'm going from DSL 6 to DSL 25, I have to pay the fee... it would have been really nice to know this minor detail so I would have ordered DSL 25 300 GB well beforehand or something.  |
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| reply to TSI Marc
said by TSI Marc:said by BigBenBeaub:Marc , the new prices for cable in Quebec are coming out today right ?
Very soon. very soon mean today right ? |
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Bhruic
join:2002-11-27
Toronto, ON
kudos:2 Reviews:
 ·TekSavvy DSL
| reply to TSI Marc
said by TSI Marc:said by mlerner:It's a fee for new accounts which is probably why no notice was sent out to existing subs.
That's correct.. So just to be very clear, the $8/month modem rental fee only applies to new sign ups, and not to existing customers? |
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1 edit | reply to TSI Marc
"Very soon"???????
I don't want the same old cryptic answer, give me something CONCRETE. |
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Reviews:
 ·Bell Fibe
·ELECTRONICBOX
| reply to BigBenBeaub
quote:
very soon mean today right ?
I would like to know this as well, I am 100% signing up to a cable sub today.
Please save me the aggravation of checking this site only to grow more frustrated your baffling neglect of providing information to your Quebec subscribers.
I know you have much bigger things on your plate but the whole situation could have been handled better. |
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Reviews:
·TekSavvy DSL
| reply to TSI Marc
So we can buy our own modem? I'm not happy either. I tried to order this a month ago to have it future dated they said no. I called again a few days ago, again no. Also no mention of this 8 dollar modem rental fee at any point.
I love teksavvy, and hate bell, and this little bit of creative marketing actually had me looking at Arcanac's website today as well as Primus ( who both apparently don't have anything over 5 meg... boo urns...) and even Bell...
And I'm a fanboy...
This was not well done. You guys just CAN'T do this so soon after the Tim Horton's cup fiasco... I still can't figure out what coffee I want.... |
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DavesnothereNo-BHELL-ity DOES have its Advantages
join:2009-06-15
START&Cogeco
kudos:6 | said by malocite:....You guys just CAN'T do this so soon after the Tim Horton's cup [size/name] fiasco... I still can't figure out what coffee I want....
Could THAT be what's got TSI's folks making decisions like today's ?  
Sh00t, it used to be mostly WOMEN who might not know their proper 'Cup Size' ! 
[Dave DUCKs to avoid flying Tim-Bits] |
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Reviews:
·TekSavvy DSL
| reply to lleader
Whilst everyone here is having a meltdown (myself included) lets look for some modem options.
Does anyone know if THIS will work? »www.tigerdirect.ca/applications/···atId=160
D-Link DSL520-B? |
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| It's not a VDSL modem I think... |
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 GuspazGuspazPremium,MVM
join:2001-11-05
Montreal, QC
kudos:20 | reply to lleader
Nope. That's not a VDSL2 modem. |
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 GimliPremium
join:2006-01-03
l5a2o4 | reply to mlerner
Re: Cellpipe modem for 16/1 service I disagree, Companies grow due to increase in customers. so yes, costs to service those customers do grow, however so does the revenue intake. Not really a viable "excuse" |
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GimliPremium
join:2006-01-03
l5a2o4 | reply to TSI Marc
Re: [DSL] Blindsided by Teksavvy! $8 modem rental fee! said by TSI Marc:said by mlerner:It's a fee for new accounts which is probably why no notice was sent out to existing subs.
That's correct.. I assume that you guys will be pulling every one of your print ads on billboards / buses, etc given that the statement " no hidden fees" is no longer accruate given that the $1.50 "network charge" is not stated anywhere on the ads. I can see the CRTC fine coming your way... much like what happened to bell. |
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 c2rothPremium
join:2006-04-26
Kitchener, ON
kudos:2 | I haven't seen a TekSavvy ad on a bus or anywhere for that matter for around two months now. I used to see them on TTC buses and streetcars all the time. |
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| reply to TSI Marc
16 Mbps VDLS2 said by TSI Marc:any option that Bell requires us to use their modem. However, as mentioned, some TSI customers are getting Cellpipes from Bell for 16/1 service, and the techs are installing them with the appropriate VDSL2 16/1 profiles.
Are they going to get charged $8 per month too?
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Everything Apple |
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GimliPremium
join:2006-01-03
l5a2o4 | reply to c2roth
Re: [DSL] Blindsided by Teksavvy! $8 modem rental fee! said by c2roth:I haven't seen a TekSavvy ad on a bus or anywhere for that matter for around two months now. I used to see them on TTC buses and streetcars all the time.
Ellesmere and vic park bus shelter - yesterday |
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Reviews:
 ·TekSavvy Cable
| reply to Eug
Re: Cellpipe modem for 16/1 service said by Eug:What's even weirder is that some TSI customers got the Cellpipe 7130 modem for their 16/1 service last month, for free.
This $8 is just a hidden money grab. The strange part is that not many would have complained as loudly had TSI simply included that in the price in the first place, since $60.99 is actually reasonable for 25/7 service with a 300 GB cap.
Of course it's money grab it's just like the Docsis 3.0 modem required for 25MB cable when in reality it's not required. I said it before but as soon they start tracking cable bandwidth over 300GB I'm history switching to better ISP. Please, Ebox move to Ontario with cable we need someone to take the old Teksavvy place. |
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