| Send calls to busy voicemail if I'm on the phone My Asterisk used to do this before, I have FreePBX but no longer does. Before if I was on the phone and someone called, it would say "The person at extension 1234 is on the phone please leave a message." Now it just goes to my normal voicemail greeting. I have call waiting enabled, and in extensions it says Busy go to "Busy voicemail if enabled" do I need to do something to turn that on or? |
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| Try disabling call waiting. If CW is on, you're not really busy, your phone is ringing so the pbx thinks it goes "no answer", not "busy". Pretty sure you can only have one or the other. |
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| reply to mdshs
Some devices, such as Linksys IP phones and ATAs with recent firmware, have a "Reply 182 On Call Waiting" option. When set, you will get the normal call waiting beep and the new caller will hear normal ringback tone, but Asterisk can check the header and route to a different greeting, should you ignore the new call. |
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| If I disable call waiting then it just immediately goes to my normal voicemail instead of the busy voicemail. In extensions under Busy it is definitely set to go to busy greeting so I don't get it.. |
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| said by mdshs :If I disable call waiting then it just immediately goes to my normal voicemail instead of the busy voicemail. In extensions under Busy it is definitely set to go to busy greeting so I don't get it..
You'll have to look at some logs to see what's wrong. With CW disabled, an ATA or IP phone should send a 486 Busy Here, when it's in use and a new call arrives. Asterisk should see that and choose the proper greeting. |
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| I'm dumb I figured it out from the logs! I had follow me enabled so it was ringing my extension and another that's why it wasn't realizing I was on the phone. |
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