 ddrant join:2010-03-02 Womelsdorf, PA | [General] Help me choose a new cheaper VOIP provider I currently have Teleblend as my VOIP service provider....started back in the SunRocket days and was one of the fortunate to not have any major issues with the whole Sunrocket to Teleblend transition. Had a few outages over 6 years of service but nothing to the extent to drive me to switch.
However, I'm starting to re-evaluate the $19.13/month (after taxes) that I'm spending on Teleblend, especially since it's not really used heavily, but we do require a home phone because our cell phone service is spotty at best in the valley the house is located in. If I manage to convince Teleblend to switch me to their annual prepay plan (but don't know if they'll let a current customer do that) that will put me at $13.80/month after taxes.
As a first step, I am going to buy a Obi110 adapter and setup Google Voice on it. However I would like a service that provides E911. I also want to port the current phone number for at least incoming calls as the number has been the same for over 6 years and it would be a hassle to lose the number. So what I need is a service that:
1.) Provides E911. 2.) Allows me to port my Teleblend number. 3.) Provides call blocking (use it for the few annoying telemarketers that get through). 4.) Has voicemail with text/e-mail notification when a message is left. 5.) Call waiting and incoming and outgoing caller ID with name. 6.) Maybe would like to try a service that would supply SIP settings for using the service via a smartphone. 7.) Easy to setup and use.
Have looked at PhonePower and VOIPo and it looks like they might fit the bill. PhonePower is $265.14/2 years (essentially $11.05/month) and VOIPo would be $185/2 years ($7.71/month). PhonePower seems to have a better web interface from reading reviews (and slightly better reviews in general).
Any other recommendations? Would also consider a hybrid option (outgoing via Google Voice, incoming and E911 using someone else) if the price is right.
Thanks!!! |
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 Arne BolenHappy Anveo customerPremium join:2009-06-21 Planet Earth kudos:1 Reviews:
·Anveo
·Callcentric
·voip.ms
| I suggest you consider Anveo. It's a provider with very high quality, excellent customer support and low prices. All your requirements will be filled by Anveo.
Anveo is located just outside of Philadelphia, PA. -- Main provider: Anveo - Secondary providers: VoIP.ms, Callcentric, Localphone and Rebtel Hosted PBX: PBXes.org - Phone: Gigaset S685IP |
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 Bink join:2006-05-14 Denver, CO kudos:4 1 edit | reply to ddrant I believe VOIPo meets all your requirements with the exception of outgoing caller ID names. |
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 | For a low cost provider, I suggest VOIPo. I've used them for over 2 years and don't have many complaints.
Unlimited in/out bound for ~$7/month during their pre-paid promotions. |
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 TrevIP Telephony GuruPremium join:2009-06-29 Victoria, BC kudos:3 | reply to ddrant said by ddrant:1.) Provides E911. 2.) Allows me to port my Teleblend number. 3.) Provides call blocking (use it for the few annoying telemarketers that get through). 4.) Has voicemail with text/e-mail notification when a message is left. 5.) Call waiting and incoming and outgoing caller ID with name. 6.) Maybe would like to try a service that would supply SIP settings for using the service via a smartphone. 7.) Easy to setup and use.
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Any other recommendations? Would also consider a hybrid option (outgoing via Google Voice, incoming and E911 using someone else) if the price is right.
Would you be interested in trialing a service that's new to the US? Porting and the first two months no charge as a way of eliminating your risk and compensation for your feedback, then $10.95/mo for everything you ask for and 500 minutes per month of Canada/US calling.
The service requires a Linksys PAP2T or SPA2102, so you won't be able to use an Obi, but it is very easy to set up and won't need attention from your part to keep things running. -- Wondering what I do? Find out at »www.digitalcon.ca |
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 Reviews:
·RoadRunner Cable
·ViaTalk
| reply to ddrant You seem to have basic needs most almost any will have what you are looking for except the outgoing callerid with name. Think if you port in to voipo with it working it stays working. Not sure.
Have no clue about anveo callerid with name. The site confuses the hell out of me. |
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 | reply to ddrant What is your approximate monthly minutes usage in/out?
What make/model adapter do you have for Teleblend? (You may be able to use it with the new provider.)
VOIPo and Phonepower include a "cloned line" feature, which allows you to make or receive a call while another family member is on the phone. (You can answer via call waiting as well.) Is that useful to you? With some care, you can also have that functionality with Anveo and other providers.
Be aware that Google Voice does not permit caller ID spoofing and has no inbound or outbound CNAM. If you use them for outbound and another provider for inbound, your contacts will not see your name, but will see your GV number (and will likely use it when returning calls).
The lowest cost solution (with several shortcomings) would be to port your number to GV via a prepaid mobile, and use Anveo just for 911 ($0.80/mo.). For an additional $1.99/mo., you could have your incoming number with Anveo, though you would still have the caller ID and CNAM issue. If your outbound usage is modest, the simplest solution is to use Anveo for outbound, too (at $0.01/min.)
If you have heavy outbound volume, you might consider Ooma. Their non-Premier plan also has several shortcomings, but would give you "unlimited" service at about $3.50/mo., plus the initial high cost of the device. |
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 | reply to ddrant What we did was purchase a OBi110 and port the Home Number to GV. Since we had T-Mobile@Home Home service ($~10/month), Google Saw the number as a Mobile number, so we did not have to use the two-step process. Total cost to port number was $20.00 and was accomplish within 24-hours. We setup anveo for e911 at a cost of $0.80 per month and set outgoing calling ID as the GV Number in case we wanted to us the anveo Trunk setup on SP1 for outgoing calls. Total Monthly bill is $0.80! We could buy a DID from anveo, but it is not needed at this time, since we have a free DID from IPcomms forwarded via SIP URI to anveo for the occasional fax.
We also setup CallWithUs on one of the gateway accounts for international calls. We recently shipped a OBi110 (with GV setup) to the International destination, so we expect zero cost to that international location where 90% of the calls are made to.
We really like the call treatment that GV offers and the use of the OBiON app on our Android phone to make outgoing calls through the OBi Gateway. One draw back is no incoming CNAM, but program all know names into our phone attached to the OBi110 and blocked all known telemarketing calls. Also list the GV number on the DONOT Call List.
Per the Mazilo Doctrine....Why pay for something you can have for free?  |
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 PX EliezerPremium join:2008-08-09 Hutt River kudos:12 Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5
| reply to dcurrey said by dcurrey:Have no clue about anveo callerid with name. The site confuses the hell out of me. Yup.
Many have tried to tell them that.
There is actually a TV show about those guys called "The Big Bang Theory".  »www.imdb.com/title/tt0898266/ |
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 ddrant join:2010-03-02 Womelsdorf, PA | reply to ddrant said by dcurrey:Have no clue about anveo callerid with name. The site confuses the hell out of me. I second that.....something easy to use and setup is key. Maybe once you have their service it's easier to understand.
said by Stewart:What is your approximate monthly minutes usage in/out?
Not quite sure (Teleblend really doesn't track as far as I can tell). I'd guess no more than 500-600/min month.
said by Stewart:What make/model adapter do you have for Teleblend? (You may be able to use it with the new provider.)
It's a Telco AC-211 and I believe it's pretty locked down by Teleblend, just like it was with SunRocket. I figure after 6-7 years of being on 24/7 it's time for a new piece of hardware anyways.
For those recommending VOIPo... Is their web interface as bad as some of their reviews say? Most reviews on this site say PhonePower's interface is pretty good.
Either service (PhonePower or VOIPo) would give me a 40-60% cut in costs over Teleblend. I am just wondering what other possibilities to fit my needs are out there that I'm not aware of.
And now that I think of it....outbound name caller ID isn't necessarily a dealbreaker, but I do definitely like incoming name Caller ID (my Panasonic cordless phones speak the name so you can decide if it's worth getting up for or not). |
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 PX EliezerPremium join:2008-08-09 Hutt River kudos:12 Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5
| reply to ddrant said by ddrant:` Any other recommendations? Would also consider a hybrid option (outgoing via Google Voice, incoming and E911 using someone else) if the price is right. How will Google Voice give you outgoing caller ID with name?
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But as far as everything else, you could look at outgoing via Google Voice, incoming and E911 using CallCentric. Very reliable, very easy to set up, good call blocking, SIP friendly.
CallCentric's inbound DID plans:
*PAYG inbound at $ 1.95 plus $ 0.015 per minute, or: *Unlimited inbound at $ 5.95
E911 at $1.50
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There is also FutureNine, though (?) they may not have the call blocking. But very good value. |
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 Reviews:
·RoadRunner Cable
·ViaTalk
| reply to ddrant You got to love that talking calleried with Panasonic phones.
If you can figure out your minute ratio inbound vs outbound you could probably craft an inexpense plan with callcentric. Think unlimited inbound would be $7.45 with e911 and 0.0198 per minute outgoing. If I got my numbers right 300 outbound minutes would cost you around $13.50 a month total. |
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 | reply to ddrant said by ddrant:For those recommending VOIPo... Is their web interface as bad as some of their reviews say? Most reviews on this site say PhonePower's interface is pretty good. The VOIPo web interface is HTML 1.0. It's basic, but all the features they advertise are there. It pales in comparison to voip.ms and callcentric.
By basic, I mean things like "Call Routes" (which is like caller ID filtering). You can set things like Whitelist, voicemail, Disconnected, etc. for any number of inbound caller ids. But, there isn't a "modify" button - only delete. Nor is there a way to put a comment in, saying what the route is for, something like "Telemarketer from company xyz". In my list, I have added 30 or so numbers, but I have no idea why they are in there. The feature works wonderfully, but it's usability via the web interface isn't ideal.
There are other user-interface issues that I've noticed, but not really worth mentioning - I'm rather particular when it comes to things like this.
For the price, it's a very good service. Although I have moved our primary number to voip.ms, I still am maintaining VOIPo service as a backup and our analog phone needs.
I have no experience with PhonePower. |
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 Bink join:2006-05-14 Denver, CO kudos:4 | reply to ddrant said by ddrant:For those recommending VOIPo... Is their web interface as bad as some of their reviews say?
VOIPo works flawlessly when I use the ATA. That said, their web interface is very plain, somewhat confusing and not well documented, but it is highly functional. |
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 | One more thing - VOIPo will provide an adapter for free. |
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 ddrant join:2010-03-02 Womelsdorf, PA | reply to ddrant said by Bink:That said, their web interface is very plain, somewhat confusing and not well documented, but it is highly functional.
That's the thing that concerns me. My day job is technical support, I prefer to not have to provide it at home to my family as well. My wife knows how to maintain the Teleblend settings so I need something around the same ease of use level. |
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 PX EliezerPremium join:2008-08-09 Hutt River kudos:12 Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5
| You can set up a CallCentric "IP Freedom" account for free, just to get a feel for the web interface.
»www.callcentric.com/rate_plans01.php
Take a look at Call Treatments, the main dashboard, Preferences, and so forth.
If you want to look at Voicemail settings, you need to add Voicemail as a service, but that's free as well. |
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 christcorpPremium join:2001-05-21 Cheyenne, WY kudos:1 | The only one I'd suggest is VoipO; however, I always ask people this question.
"If you're happy with you're provder; haven't had any real outages or issues; get the features you want; etc... then why in the world would you want to change"?
There is no perfect voip provider. Anyone who says there is, doesn't know what they're talking about. Unlike POTS, voip is not an internal network. It relies on your ISP, your NETWORK, bandwidth, backhaul to where you are calling, etc... Every voip provider has customers that will say they are the best in the world. And there will be some customers who will say they totally suck. And both groups will have you believe that "Their" experience is the NORM. The fact is, each customer will have a unique experience with a voip provider.
I'm all for saving money. Especially in these crappy economic times. But to go through what it takes to move your phone number; risk a lower level of quality (Not because of the new voip provider but because of the combination with your ISP and network), all for SAVING $5.00 a month. That just doesn't make any sense. But it's your $5 and your time and your risk. If you were having problems, or was cutting your phone bill in half, I could understand it. But $5 on a service you are currently happy with? |
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 | Mike, welcome back to the forum! Haven't seen you around this neck of the woods in years. Hope everything is alright with you. |
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 ddrant join:2010-03-02 Womelsdorf, PA | reply to christcorp said by christcorp:I'm all for saving money. Especially in these crappy economic times. But to go through what it takes to move your phone number; risk a lower level of quality (Not because of the new voip provider but because of the combination with your ISP and network), all for SAVING $5.00 a month. That just doesn't make any sense. But it's your $5 and your time and your risk. If you were having problems, or was cutting your phone bill in half, I could understand it. But $5 on a service you are currently happy with?
Well, going from $19.13/month to $11.05/month (PhonePower) or $7.71/month (VOIPo) is more than $5.... it's $8.08 or $11.42 (roughly 40% to 60%). I'm willing to take a chance on a prepaid contract again to save money on a proven service thats been around a while even though I got burned and lost a few months of prepaid service back in the SunRocket days. Back when I started with SunRocket, VOIP was more of a new tech in the consumer market and the playing field was a lot more Wild West like.
Plus even though Teleblend has provided decent service, they don't provide more modern features like SIP credentials for softphone or smartphone app use or things like a 2nd cloned line. If a someone can provide me with a better value (more features) for around half the price....why not switch?? I'd still have Verizon POTS if I didn't question things every once in a while.  |
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